server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x199c=['UserId','info','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','body','getMustacheRender','Message','create','then','catch','stringify','finally','stop','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','dialogflow','result','fulfillment','providerName','metadata','next','error','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','isNil','interaction'];(function(_0x3c6b5d,_0x2ba6b1){var _0x586935=function(_0x9b1979){while(--_0x9b1979){_0x3c6b5d['push'](_0x3c6b5d['shift']());}};_0x586935(++_0x2ba6b1);}(_0x199c,0x1d8));var _0xc199=function(_0x18ffcd,_0x170cbb){_0x18ffcd=_0x18ffcd-0x0;var _0x11ed2d=_0x199c[_0x18ffcd];return _0x11ed2d;};'use strict';var _=require('lodash');var moment=require('moment');var apiai=require(_0xc199('0x0'));var md5=require(_0xc199('0x1'));var utils=require(_0xc199('0x2'));var logger=require(_0xc199('0x3'))(_0xc199('0x4'));var rpc={'chatMessage':require(_0xc199('0x5')),'openchannelMessage':require(_0xc199('0x6')),'mailMessage':require(_0xc199('0x7')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require(_0xc199('0x8')),'whatsappMessage':require(_0xc199('0x9'))};exports['consequence']=function(_0x4cd9cb,_0xc2b40a){return function(_0x126236){try{if(!_[_0xc199('0xa')](this[_0xc199('0xb')][_0xc199('0xc')])){logger[_0xc199('0xd')](_0xc199('0xe'),_0x4cd9cb,_0xc199('0xf'));return _0x126236['next']();}var _0x30b717={'ContactId':this[_0xc199('0x10')]['id'],'sentAt':moment()[_0xc199('0x11')](_0xc199('0x12')),'direction':_0xc199('0x13')};if(this[_0xc199('0x14')]==='sms'||this[_0xc199('0x14')]===_0xc199('0x15')){_0x30b717[_0xc199('0x16')]=this[_0xc199('0xb')][_0xc199('0x16')];}var _0x52d3c3=this[_0xc199('0x14')];if(_0x52d3c3===_0xc199('0x17')){_0x30b717[_0xc199('0x18')]=this[_0xc199('0x19')]['id'];}else{_0x30b717[_[_0xc199('0x1a')](_0x52d3c3)+'AccountId']=this['account']['id'];}_0x30b717[_[_0xc199('0x1a')](_0x52d3c3)+'InteractionId']=this[_0xc199('0xb')]['id'];if(this[_0xc199('0xb')]['created']){var _0x445c65=_0xc2b40a[0x2];if(!_['isEmpty'](_0x445c65)){_0x30b717[_0xc199('0x1b')]=utils[_0xc199('0x1c')](_0x445c65,this);return rpc[_0x52d3c3+_0xc199('0x1d')][_0xc199('0x1e')](_0x30b717)[_0xc199('0x1f')](function(_0x40de74){logger[_0xc199('0xd')](_0xc199('0xe'),_0x4cd9cb,_0x30b717[_0xc199('0x1b')]);})[_0xc199('0x20')](function(_0x153098){logger['error'](_0xc199('0xe'),_0x4cd9cb,JSON[_0xc199('0x21')](_0x153098));})[_0xc199('0x22')](function(){logger[_0xc199('0xd')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x4cd9cb);_0x126236[_0xc199('0x23')]();});}else{logger[_0xc199('0xd')](_0xc199('0x24'),_0x4cd9cb);_0x126236[_0xc199('0x23')]();}}else{var _0x45873f=this;var _0x5c34e8=apiai(_0xc2b40a[0x0],{'language':_0xc2b40a[0x1]||'en'});return _0x5c34e8['textRequest'](this['message'][_0xc199('0x1b')],{'sessionId':md5(this['interaction']['id'])})[_0xc199('0x1f')](function(_0x5cefd7){_0x45873f[_0xc199('0x1b')][_0xc199('0x25')]=_0x5cefd7;_0x30b717['body']=_0x5cefd7[_0xc199('0x26')][_0xc199('0x27')]['speech'];_0x30b717[_0xc199('0x28')]='dialogflow';_0x30b717['providerResponse']=JSON[_0xc199('0x21')](_0x5cefd7);return rpc[_0x52d3c3+_0xc199('0x1d')][_0xc199('0x1e')](_0x30b717)['then'](function(_0x2ed565){logger[_0xc199('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x4cd9cb,_0x30b717[_0xc199('0x1b')]);if(_0x5cefd7['result'][_0xc199('0x29')]['endConversation']){_0x126236[_0xc199('0x2a')]();}else{_0x126236[_0xc199('0x23')]();}})[_0xc199('0x20')](function(_0x1099a3){logger[_0xc199('0x2b')](_0xc199('0xe'),_0x4cd9cb,JSON[_0xc199('0x21')](_0x1099a3));_0x126236[_0xc199('0x2a')]();});})['catch'](function(_0x23f080){logger[_0xc199('0x2b')](_0xc199('0xe'),_0x4cd9cb,_0x23f080['message']);_0x126236[_0xc199('0x2a')]();});}}catch(_0x50f0d3){logger['error'](_0xc199('0xe'),_0x4cd9cb,JSON[_0xc199('0x21')](_0x50f0d3));_0x126236['stop']();}};};