server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb145=['providerResponse','stringify','Message','create','then','metadata','endConversation','moment','apiai-promise','md5','./utils','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','consequence','isNil','interaction','UserId','[%s][DIALOGFLOW]\x20%s','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','whatsapp','phone','channel','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','getMustacheRender','info','body','catch','error','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','textRequest','message','result','fulfillment','providerName','dialogflow'];(function(_0x6ad831,_0x28e645){var _0xeab96e=function(_0x5994cb){while(--_0x5994cb){_0x6ad831['push'](_0x6ad831['shift']());}};_0xeab96e(++_0x28e645);}(_0xb145,0xa3));var _0x5b14=function(_0x12044a,_0x20635d){_0x12044a=_0x12044a-0x0;var _0x4acef1=_0xb145[_0x12044a];return _0x4acef1;};'use strict';var _=require('lodash');var moment=require(_0x5b14('0x0'));var apiai=require(_0x5b14('0x1'));var md5=require(_0x5b14('0x2'));var utils=require(_0x5b14('0x3'));var logger=require(_0x5b14('0x4'))(_0x5b14('0x5'));var rpc={'chatMessage':require(_0x5b14('0x6')),'openchannelMessage':require(_0x5b14('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x5b14('0x8')),'faxMessage':require(_0x5b14('0x9')),'whatsappMessage':require(_0x5b14('0xa'))};exports[_0x5b14('0xb')]=function(_0x50fd91,_0x1d12ed){return function(_0x2a3921){try{if(!_[_0x5b14('0xc')](this[_0x5b14('0xd')][_0x5b14('0xe')])){logger['info'](_0x5b14('0xf'),_0x50fd91,_0x5b14('0x10'));return _0x2a3921['next']();}var _0x1d8b5f={'ContactId':this[_0x5b14('0x11')]['id'],'sentAt':moment()[_0x5b14('0x12')](_0x5b14('0x13')),'direction':_0x5b14('0x14')};if(this['channel']===_0x5b14('0x15')||this['channel']===_0x5b14('0x16')){_0x1d8b5f[_0x5b14('0x17')]=this[_0x5b14('0xd')][_0x5b14('0x17')];}var _0x18b267=this[_0x5b14('0x18')];if(_0x18b267==='chat'){_0x1d8b5f[_0x5b14('0x19')]=this[_0x5b14('0x1a')]['id'];}else{_0x1d8b5f[_[_0x5b14('0x1b')](_0x18b267)+_0x5b14('0x1c')]=this[_0x5b14('0x1a')]['id'];}_0x1d8b5f[_[_0x5b14('0x1b')](_0x18b267)+_0x5b14('0x1d')]=this[_0x5b14('0xd')]['id'];if(this[_0x5b14('0xd')][_0x5b14('0x1e')]){var _0x221344=_0x1d12ed[0x2];if(!_[_0x5b14('0x1f')](_0x221344)){_0x1d8b5f['body']=utils[_0x5b14('0x20')](_0x221344,this);return rpc[_0x18b267+'Message']['create'](_0x1d8b5f)['then'](function(_0x3f397d){logger[_0x5b14('0x21')](_0x5b14('0xf'),_0x50fd91,_0x1d8b5f[_0x5b14('0x22')]);})[_0x5b14('0x23')](function(_0x16fba5){logger[_0x5b14('0x24')]('[%s][DIALOGFLOW]\x20%s',_0x50fd91,JSON['stringify'](_0x16fba5));})['finally'](function(){logger[_0x5b14('0x21')](_0x5b14('0x25'),_0x50fd91);_0x2a3921[_0x5b14('0x26')]();});}else{logger[_0x5b14('0x21')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x50fd91);_0x2a3921[_0x5b14('0x26')]();}}else{var _0x1577f7=this;var _0x4857c7=apiai(_0x1d12ed[0x0],{'language':_0x1d12ed[0x1]||'en'});return _0x4857c7[_0x5b14('0x27')](this[_0x5b14('0x28')]['body'],{'sessionId':md5(this[_0x5b14('0xd')]['id'])})['then'](function(_0x59282c){_0x1577f7['body']['dialogflow']=_0x59282c;_0x1d8b5f[_0x5b14('0x22')]=_0x59282c[_0x5b14('0x29')][_0x5b14('0x2a')]['speech'];_0x1d8b5f[_0x5b14('0x2b')]=_0x5b14('0x2c');_0x1d8b5f[_0x5b14('0x2d')]=JSON[_0x5b14('0x2e')](_0x59282c);return rpc[_0x18b267+_0x5b14('0x2f')][_0x5b14('0x30')](_0x1d8b5f)[_0x5b14('0x31')](function(_0x205842){logger[_0x5b14('0x21')](_0x5b14('0xf'),_0x50fd91,_0x1d8b5f[_0x5b14('0x22')]);if(_0x59282c[_0x5b14('0x29')][_0x5b14('0x32')][_0x5b14('0x33')]){_0x2a3921['next']();}else{_0x2a3921[_0x5b14('0x26')]();}})[_0x5b14('0x23')](function(_0x53b13d){logger['error'](_0x5b14('0xf'),_0x50fd91,JSON[_0x5b14('0x2e')](_0x53b13d));_0x2a3921['next']();});})['catch'](function(_0x21b43b){logger['error'](_0x5b14('0xf'),_0x50fd91,_0x21b43b[_0x5b14('0x28')]);_0x2a3921['next']();});}}catch(_0x5f0614){logger[_0x5b14('0x24')](_0x5b14('0xf'),_0x50fd91,JSON[_0x5b14('0x2e')](_0x5f0614));_0x2a3921['stop']();}};};