server/services/routing/server/applications/dialogflow.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x79bf=['InteractionId','getMustacheRender','create','then','[%s][DIALOGFLOW]\x20%s','catch','error','stringify','[%s][DIALOGFLOW]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','textRequest','body','dialogflow','result','fulfillment','speech','Message','metadata','message','moment','md5','../../../../config/logger','routing','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','consequence','isNil','interaction','UserId','info','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId'];(function(_0x11c84b,_0x145578){var _0x1e1fb3=function(_0x298ab2){while(--_0x298ab2){_0x11c84b['push'](_0x11c84b['shift']());}};_0x1e1fb3(++_0x145578);}(_0x79bf,0x1df));var _0xf79b=function(_0x35a6f8,_0x2a19d0){_0x35a6f8=_0x35a6f8-0x0;var _0x11d2da=_0x79bf[_0x35a6f8];return _0x11d2da;};'use strict';var _=require('lodash');var moment=require(_0xf79b('0x0'));var apiai=require('apiai-promise');var md5=require(_0xf79b('0x1'));var utils=require('./utils');var logger=require(_0xf79b('0x2'))(_0xf79b('0x3'));var rpc={'chatMessage':require(_0xf79b('0x4')),'openchannelMessage':require(_0xf79b('0x5')),'mailMessage':require(_0xf79b('0x6')),'smsMessage':require(_0xf79b('0x7')),'faxMessage':require(_0xf79b('0x8')),'whatsappMessage':require('../../rpc/whatsappMessage')};exports[_0xf79b('0x9')]=function(_0x44e02b,_0x1f7aa3){return function(_0x5cf15e){try{if(!_[_0xf79b('0xa')](this[_0xf79b('0xb')][_0xf79b('0xc')])){logger[_0xf79b('0xd')]('[%s][DIALOGFLOW]\x20%s',_0x44e02b,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x5cf15e[_0xf79b('0xe')]();}var _0x1eeddd={'ContactId':this[_0xf79b('0xf')]['id'],'sentAt':moment()[_0xf79b('0x10')](_0xf79b('0x11')),'direction':_0xf79b('0x12')};if(this[_0xf79b('0x13')]==='sms'||this[_0xf79b('0x13')]===_0xf79b('0x14')){_0x1eeddd[_0xf79b('0x15')]=this[_0xf79b('0xb')][_0xf79b('0x15')];}var _0x46633e=this[_0xf79b('0x13')];if(_0x46633e===_0xf79b('0x16')){_0x1eeddd[_0xf79b('0x17')]=this[_0xf79b('0x18')]['id'];}else{_0x1eeddd[_[_0xf79b('0x19')](_0x46633e)+_0xf79b('0x1a')]=this['account']['id'];}_0x1eeddd[_['upperFirst'](_0x46633e)+_0xf79b('0x1b')]=this['interaction']['id'];if(this[_0xf79b('0xb')]['created']){var _0x39536e=_0x1f7aa3[0x2];if(!_['isEmpty'](_0x39536e)){_0x1eeddd['body']=utils[_0xf79b('0x1c')](_0x39536e,this);return rpc[_0x46633e+'Message'][_0xf79b('0x1d')](_0x1eeddd)[_0xf79b('0x1e')](function(_0x202d01){logger['info'](_0xf79b('0x1f'),_0x44e02b,_0x1eeddd['body']);})[_0xf79b('0x20')](function(_0x7f5a0c){logger[_0xf79b('0x21')](_0xf79b('0x1f'),_0x44e02b,JSON[_0xf79b('0x22')](_0x7f5a0c));})['finally'](function(){logger[_0xf79b('0xd')]('[%s][DIALOGFLOW]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x44e02b);_0x5cf15e['stop']();});}else{logger[_0xf79b('0xd')](_0xf79b('0x23'),_0x44e02b);_0x5cf15e[_0xf79b('0x24')]();}}else{var _0x400cfd=this;var _0x20a503=apiai(_0x1f7aa3[0x0],{'language':_0x1f7aa3[0x1]||'en'});return _0x20a503[_0xf79b('0x25')](this['message'][_0xf79b('0x26')],{'sessionId':md5(this[_0xf79b('0xb')]['id'])})[_0xf79b('0x1e')](function(_0x13a339){_0x400cfd[_0xf79b('0x26')][_0xf79b('0x27')]=_0x13a339;_0x1eeddd[_0xf79b('0x26')]=_0x13a339[_0xf79b('0x28')][_0xf79b('0x29')][_0xf79b('0x2a')];_0x1eeddd['providerName']=_0xf79b('0x27');_0x1eeddd['providerResponse']=JSON['stringify'](_0x13a339);return rpc[_0x46633e+_0xf79b('0x2b')]['create'](_0x1eeddd)[_0xf79b('0x1e')](function(_0x112019){logger[_0xf79b('0xd')](_0xf79b('0x1f'),_0x44e02b,_0x1eeddd[_0xf79b('0x26')]);if(_0x13a339[_0xf79b('0x28')][_0xf79b('0x2c')]['endConversation']){_0x5cf15e[_0xf79b('0xe')]();}else{_0x5cf15e[_0xf79b('0x24')]();}})[_0xf79b('0x20')](function(_0x5751f9){logger[_0xf79b('0x21')](_0xf79b('0x1f'),_0x44e02b,JSON['stringify'](_0x5751f9));_0x5cf15e[_0xf79b('0xe')]();});})['catch'](function(_0x850e1c){logger[_0xf79b('0x21')](_0xf79b('0x1f'),_0x44e02b,_0x850e1c[_0xf79b('0x2d')]);_0x5cf15e[_0xf79b('0xe')]();});}}catch(_0x22cbd9){logger[_0xf79b('0x21')](_0xf79b('0x1f'),_0x44e02b,JSON['stringify'](_0x22cbd9));_0x5cf15e[_0xf79b('0x24')]();}};};