server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf0e5=['DIALOGFLOWV2_QUERYTEXT','queryText','intentDetectionConfidence','providerName','fulfillmentText','push','all','md5','moment','bluebird','../../../../config/logger','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','body','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','out','sms','channel','whatsapp','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','getMustacheRender','Message','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','replace','sessionPath','message','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode'];(function(_0x3d014c,_0xcdaeeb){var _0x485e28=function(_0xd5c7b1){while(--_0xd5c7b1){_0x3d014c['push'](_0x3d014c['shift']());}};_0x485e28(++_0xcdaeeb);}(_0xf0e5,0x1e3));var _0x5f0e=function(_0x487b0c,_0x14ff74){_0x487b0c=_0x487b0c-0x0;var _0x1adbdc=_0xf0e5[_0x487b0c];return _0x1adbdc;};'use strict';var _=require('lodash');var dialogflow=require('dialogflow');var md5=require(_0x5f0e('0x0'));var moment=require(_0x5f0e('0x1'));var Promise=require(_0x5f0e('0x2'));var logger=require(_0x5f0e('0x3'))('routing');var utils=require(_0x5f0e('0x4'));var rpc={'chatMessage':require(_0x5f0e('0x5')),'openchannelMessage':require(_0x5f0e('0x6')),'mailMessage':require(_0x5f0e('0x7')),'smsMessage':require(_0x5f0e('0x8')),'faxMessage':require(_0x5f0e('0x9')),'whatsappMessage':require(_0x5f0e('0xa'))};function createMessage(_0x3aa22b,_0x49b164,_0x3c8679,_0x305854){return new Promise(function(_0x3d90bd,_0x52659f){var _0x3419bb=_['clone'](_0x3c8679);_0x3419bb[_0x5f0e('0xb')]=_0x305854;return rpc[_0x49b164+'Message']['create'](_0x3419bb)[_0x5f0e('0xc')](function(){logger[_0x5f0e('0xd')](_0x5f0e('0xe'),_0x3aa22b,_0x3419bb[_0x5f0e('0xb')]);_0x3d90bd();})[_0x5f0e('0xf')](function(_0x15473a){logger[_0x5f0e('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x3aa22b,JSON[_0x5f0e('0x11')](_0x15473a));_0x52659f(_0x15473a);});});}exports[_0x5f0e('0x12')]=function(_0x48f856,_0x2278c3){return function(_0x29c50c){try{if(!_['isNil'](this[_0x5f0e('0x13')][_0x5f0e('0x14')])){logger['info'](_0x5f0e('0xe'),_0x48f856,_0x5f0e('0x15'));return _0x29c50c[_0x5f0e('0x16')]();}var _0x308fc2={'ContactId':this['contact']['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x5f0e('0x17')};if(this['channel']===_0x5f0e('0x18')||this[_0x5f0e('0x19')]===_0x5f0e('0x1a')){_0x308fc2['phone']=this[_0x5f0e('0x13')]['phone'];}var _0xe64643=this['channel'];if(_0xe64643==='chat'){_0x308fc2[_0x5f0e('0x1b')]=this[_0x5f0e('0x1c')]['id'];}else{_0x308fc2[_[_0x5f0e('0x1d')](_0xe64643)+_0x5f0e('0x1e')]=this[_0x5f0e('0x1c')]['id'];}_0x308fc2[_[_0x5f0e('0x1d')](_0xe64643)+_0x5f0e('0x1f')]=this[_0x5f0e('0x13')]['id'];if(this['interaction'][_0x5f0e('0x20')]){var _0x52d764=_0x2278c3[0x4];if(!_[_0x5f0e('0x21')](_0x52d764)){_0x308fc2['body']=utils[_0x5f0e('0x22')](_0x52d764,this);return rpc[_0xe64643+_0x5f0e('0x23')]['create'](_0x308fc2)[_0x5f0e('0xc')](function(_0x5eed88){logger[_0x5f0e('0xd')]('[%s][DIALOGFLOWV2]\x20%s',_0x48f856,_0x308fc2[_0x5f0e('0xb')]);})[_0x5f0e('0xf')](function(_0x335a93){logger['error'](_0x5f0e('0xe'),_0x48f856,JSON['stringify'](_0x335a93));})[_0x5f0e('0x24')](function(){logger['info'](_0x5f0e('0x25'),_0x48f856);_0x29c50c[_0x5f0e('0x26')]();});}else{logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x48f856);_0x29c50c[_0x5f0e('0x26')]();}}else{var _0x3526db=this;var _0x296431=_0x2278c3[0x2][_0x5f0e('0x27')](/\\n/g,'\x0a');var _0x2e8ffe={'credentials':{'private_key':_0x296431,'client_email':_0x2278c3[0x1]}};var _0x2855e5=new dialogflow['SessionsClient'](_0x2e8ffe);var _0x5606ee=_0x2855e5[_0x5f0e('0x28')](_0x2278c3[0x0],md5(_0x3526db[_0x5f0e('0x13')]['id']));var _0x739aa7={'session':_0x5606ee,'queryInput':{'text':{'text':_0x3526db[_0x5f0e('0x29')][_0x5f0e('0xb')],'languageCode':_0x2278c3[0x3]||'en'}}};return _0x2855e5['detectIntent'](_0x739aa7)['then'](function(_0x552a6c){if(_0x552a6c&&_0x552a6c[_0x5f0e('0x2a')]){_0x3526db['body'][_0x5f0e('0x2b')]=_0x552a6c;var _0x1ac86b=_0x552a6c[0x0];var _0x980fc3=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x2d')]&&_0x1ac86b['queryResult'][_0x5f0e('0x2d')][_0x5f0e('0x2e')]?_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x2d')][_0x5f0e('0x2e')][_0x5f0e('0x2f')][_0x5f0e('0x30')]:![];_0x3526db['body']['DIALOGFLOWV2_ACTION']=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x31')];_0x3526db[_0x5f0e('0xb')][_0x5f0e('0x32')]=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x33')];_0x3526db[_0x5f0e('0xb')][_0x5f0e('0x34')]=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x2d')]&&_0x1ac86b['queryResult']['diagnosticInfo'][_0x5f0e('0x2e')]?_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x2d')][_0x5f0e('0x2e')][_0x5f0e('0x2f')][_0x5f0e('0x30')]:![];_0x3526db['body'][_0x5f0e('0x35')]=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x36')][_0x5f0e('0x37')];_0x3526db[_0x5f0e('0xb')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x36')][_0x5f0e('0x38')];_0x3526db[_0x5f0e('0xb')][_0x5f0e('0x39')]=_0x1ac86b['queryResult'][_0x5f0e('0x36')][_0x5f0e('0x3a')];_0x3526db['body'][_0x5f0e('0x3b')]=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x3c')];_0x3526db[_0x5f0e('0xb')][_0x5f0e('0x3d')]=_0x1ac86b['queryResult'][_0x5f0e('0x3e')];_0x3526db[_0x5f0e('0xb')]['DIALOGFLOWV2_SCORE']=_0x1ac86b[_0x5f0e('0x2c')][_0x5f0e('0x3f')];_0x308fc2[_0x5f0e('0x40')]='dialogflowV2';_0x308fc2['providerResponse']=JSON['stringify'](_0x552a6c);var _0x67203c=[];for(var _0x1c3e05=0x0;_0x1c3e05<_0x552a6c[_0x5f0e('0x2a')];_0x1c3e05++){var _0x2390e3=_0x552a6c[_0x1c3e05];if(_0x2390e3&&_0x2390e3['queryResult']&&_0x2390e3[_0x5f0e('0x2c')][_0x5f0e('0x41')]){_0x67203c[_0x5f0e('0x42')](createMessage(_0x48f856,_0xe64643,_0x308fc2,_0x2390e3[_0x5f0e('0x2c')]['fulfillmentText']));}}return Promise[_0x5f0e('0x43')](_0x67203c)[_0x5f0e('0xc')](function(){if(_0x980fc3){_0x29c50c[_0x5f0e('0x16')]();}else{_0x29c50c['stop']();}})[_0x5f0e('0xf')](function(_0x5999ba){logger[_0x5f0e('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x48f856,JSON[_0x5f0e('0x11')](_0x5999ba));_0x29c50c[_0x5f0e('0x16')]();});}})[_0x5f0e('0xf')](function(_0x32f1b1){logger[_0x5f0e('0x10')](_0x5f0e('0xe'),_0x48f856,_0x32f1b1['message']);_0x29c50c[_0x5f0e('0x16')]();});}}catch(_0x4834d9){logger[_0x5f0e('0x10')](_0x5f0e('0xe'),_0x48f856,JSON[_0x5f0e('0x11')](_0x4834d9));_0x29c50c[_0x5f0e('0x26')]();}};};