server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x7429=['account','upperFirst','AccountId','InteractionId','created','isEmpty','Message','then','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','queryResult','fields','diagnosticInfo','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','intentDetectionConfidence','providerResponse','fulfillmentText','push','md5','bluebird','../../../../config/logger','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','clone','body','create','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','isNil','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','interaction','chat','ChatWebsiteId'];(function(_0x5a273c,_0x4084c6){var _0x53d8ae=function(_0x4f6ca6){while(--_0x4f6ca6){_0x5a273c['push'](_0x5a273c['shift']());}};_0x53d8ae(++_0x4084c6);}(_0x7429,0x6f));var _0x9742=function(_0x42d5eb,_0x49210d){_0x42d5eb=_0x42d5eb-0x0;var _0x4e5c92=_0x7429[_0x42d5eb];return _0x4e5c92;};'use strict';var _=require('lodash');var dialogflow=require('dialogflow');var md5=require(_0x9742('0x0'));var moment=require('moment');var Promise=require(_0x9742('0x1'));var logger=require(_0x9742('0x2'))('routing');var utils=require(_0x9742('0x3'));var rpc={'chatMessage':require(_0x9742('0x4')),'openchannelMessage':require(_0x9742('0x5')),'mailMessage':require(_0x9742('0x6')),'smsMessage':require(_0x9742('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};function createMessage(_0xaae8db,_0x380390,_0x4ead4b,_0x240a9f){return new Promise(function(_0x257625,_0x5af649){var _0x3ceed4=_[_0x9742('0x8')](_0x4ead4b);_0x3ceed4[_0x9742('0x9')]=_0x240a9f;return rpc[_0x380390+'Message'][_0x9742('0xa')](_0x3ceed4)['then'](function(){logger[_0x9742('0xb')](_0x9742('0xc'),_0xaae8db,_0x3ceed4['body']);_0x257625();})[_0x9742('0xd')](function(_0x247b0){logger[_0x9742('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0xaae8db,JSON[_0x9742('0xf')](_0x247b0));_0x5af649(_0x247b0);});});}exports[_0x9742('0x10')]=function(_0x405327,_0x5adbd2){return function(_0x3e2821){try{if(!_[_0x9742('0x11')](this['interaction'][_0x9742('0x12')])){logger[_0x9742('0xb')](_0x9742('0xc'),_0x405327,_0x9742('0x13'));return _0x3e2821[_0x9742('0x14')]();}var _0x50af96={'ContactId':this[_0x9742('0x15')]['id'],'sentAt':moment()['format'](_0x9742('0x16')),'direction':_0x9742('0x17')};if(this[_0x9742('0x18')]===_0x9742('0x19')||this[_0x9742('0x18')]==='whatsapp'){_0x50af96['phone']=this[_0x9742('0x1a')]['phone'];}var _0x224fea=this[_0x9742('0x18')];if(_0x224fea===_0x9742('0x1b')){_0x50af96[_0x9742('0x1c')]=this[_0x9742('0x1d')]['id'];}else{_0x50af96[_[_0x9742('0x1e')](_0x224fea)+_0x9742('0x1f')]=this[_0x9742('0x1d')]['id'];}_0x50af96[_['upperFirst'](_0x224fea)+_0x9742('0x20')]=this[_0x9742('0x1a')]['id'];if(this[_0x9742('0x1a')][_0x9742('0x21')]){var _0x4ce0f8=_0x5adbd2[0x4];if(!_[_0x9742('0x22')](_0x4ce0f8)){_0x50af96[_0x9742('0x9')]=utils['getMustacheRender'](_0x4ce0f8,this);return rpc[_0x224fea+_0x9742('0x23')][_0x9742('0xa')](_0x50af96)[_0x9742('0x24')](function(_0x5b3d8c){logger[_0x9742('0xb')]('[%s][DIALOGFLOWV2]\x20%s',_0x405327,_0x50af96[_0x9742('0x9')]);})[_0x9742('0xd')](function(_0x183281){logger[_0x9742('0xe')](_0x9742('0xc'),_0x405327,JSON[_0x9742('0xf')](_0x183281));})[_0x9742('0x25')](function(){logger['info'](_0x9742('0x26'),_0x405327);_0x3e2821[_0x9742('0x27')]();});}else{logger[_0x9742('0xb')](_0x9742('0x28'),_0x405327);_0x3e2821['stop']();}}else{var _0x588fb4=this;var _0x146974=_0x5adbd2[0x2][_0x9742('0x29')](/\\n/g,'\x0a');var _0x4b25b7={'credentials':{'private_key':_0x146974,'client_email':_0x5adbd2[0x1]}};var _0x4a2040=new dialogflow[(_0x9742('0x2a'))](_0x4b25b7);var _0x25c237=_0x4a2040[_0x9742('0x2b')](_0x5adbd2[0x0],md5(_0x588fb4['interaction']['id']));var _0x53aa3b={'session':_0x25c237,'queryInput':{'text':{'text':_0x588fb4[_0x9742('0x2c')]['body'],'languageCode':_0x5adbd2[0x3]||'en'}}};return _0x4a2040[_0x9742('0x2d')](_0x53aa3b)['then'](function(_0x166816){if(_0x166816&&_0x166816[_0x9742('0x2e')]){_0x588fb4[_0x9742('0x9')][_0x9742('0x2f')]=_0x166816;var _0x5155ae=_0x166816[0x0];var _0xf4edf6=_0x5155ae[_0x9742('0x30')]['diagnosticInfo']&&_0x5155ae[_0x9742('0x30')]['diagnosticInfo'][_0x9742('0x31')]?_0x5155ae[_0x9742('0x30')][_0x9742('0x32')][_0x9742('0x31')][_0x9742('0x33')][_0x9742('0x34')]:![];_0x588fb4[_0x9742('0x9')][_0x9742('0x35')]=_0x5155ae[_0x9742('0x30')][_0x9742('0x36')];_0x588fb4[_0x9742('0x9')][_0x9742('0x37')]=_0x5155ae['queryResult'][_0x9742('0x38')];_0x588fb4[_0x9742('0x9')][_0x9742('0x39')]=_0x5155ae[_0x9742('0x30')][_0x9742('0x32')]&&_0x5155ae[_0x9742('0x30')][_0x9742('0x32')][_0x9742('0x31')]?_0x5155ae[_0x9742('0x30')]['diagnosticInfo'][_0x9742('0x31')]['end_conversation'][_0x9742('0x34')]:![];_0x588fb4[_0x9742('0x9')]['DIALOGFLOWV2_INTENTNAME']=_0x5155ae[_0x9742('0x30')][_0x9742('0x3a')][_0x9742('0x3b')];_0x588fb4[_0x9742('0x9')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x5155ae['queryResult'][_0x9742('0x3a')][_0x9742('0x3c')];_0x588fb4[_0x9742('0x9')][_0x9742('0x3d')]=_0x5155ae['queryResult'][_0x9742('0x3a')][_0x9742('0x3e')];_0x588fb4[_0x9742('0x9')]['DIALOGFLOWV2_LANGUAGECODE']=_0x5155ae[_0x9742('0x30')][_0x9742('0x3f')];_0x588fb4[_0x9742('0x9')][_0x9742('0x40')]=_0x5155ae[_0x9742('0x30')][_0x9742('0x41')];_0x588fb4[_0x9742('0x9')]['DIALOGFLOWV2_SCORE']=_0x5155ae[_0x9742('0x30')][_0x9742('0x42')];_0x50af96['providerName']=_0x9742('0x2f');_0x50af96[_0x9742('0x43')]=JSON[_0x9742('0xf')](_0x166816);var _0x269c2c=[];for(var _0x48556d=0x0;_0x48556d<_0x166816[_0x9742('0x2e')];_0x48556d++){var _0x315832=_0x166816[_0x48556d];if(_0x315832&&_0x315832[_0x9742('0x30')]&&_0x315832[_0x9742('0x30')][_0x9742('0x44')]){_0x269c2c[_0x9742('0x45')](createMessage(_0x405327,_0x224fea,_0x50af96,_0x315832[_0x9742('0x30')][_0x9742('0x44')]));}}return Promise['all'](_0x269c2c)[_0x9742('0x24')](function(){if(_0xf4edf6){_0x3e2821['next']();}else{_0x3e2821[_0x9742('0x27')]();}})[_0x9742('0xd')](function(_0x1772a0){logger[_0x9742('0xe')](_0x9742('0xc'),_0x405327,JSON[_0x9742('0xf')](_0x1772a0));_0x3e2821['next']();});}})[_0x9742('0xd')](function(_0x3915d0){logger[_0x9742('0xe')](_0x9742('0xc'),_0x405327,_0x3915d0[_0x9742('0x2c')]);_0x3e2821[_0x9742('0x14')]();});}}catch(_0x1d6c5c){logger[_0x9742('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x405327,JSON[_0x9742('0xf')](_0x1d6c5c));_0x3e2821[_0x9742('0x27')]();}};};