server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc330=['md5','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','consequence','isNil','interaction','UserId','next','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','finally','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','message','detectIntent','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','queryText','DIALOGFLOWV2_SCORE','providerName','providerResponse','length','fulfillmentText','push','all','dialogflow'];(function(_0x108e0d,_0xace38d){var _0x5961cd=function(_0xccb526){while(--_0xccb526){_0x108e0d['push'](_0x108e0d['shift']());}};_0x5961cd(++_0xace38d);}(_0xc330,0x95));var _0x0c33=function(_0x167cc1,_0x56ef5a){_0x167cc1=_0x167cc1-0x0;var _0x10bc4b=_0xc330[_0x167cc1];return _0x10bc4b;};'use strict';var _=require('lodash');var dialogflow=require(_0x0c33('0x0'));var md5=require(_0x0c33('0x1'));var moment=require(_0x0c33('0x2'));var Promise=require(_0x0c33('0x3'));var logger=require(_0x0c33('0x4'))(_0x0c33('0x5'));var utils=require(_0x0c33('0x6'));var rpc={'chatMessage':require(_0x0c33('0x7')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x0c33('0x8')),'smsMessage':require('../../rpc/smsMessage'),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0x0c33('0x9'))};function createMessage(_0x1929be,_0x38415e,_0x4bf983,_0x4d6194){return new Promise(function(_0x561c4e,_0x5b2a8f){var _0x345ba5=_[_0x0c33('0xa')](_0x4bf983);_0x345ba5[_0x0c33('0xb')]=_0x4d6194;return rpc[_0x38415e+_0x0c33('0xc')][_0x0c33('0xd')](_0x345ba5)[_0x0c33('0xe')](function(){logger[_0x0c33('0xf')]('[%s][DIALOGFLOWV2]\x20%s',_0x1929be,_0x345ba5['body']);_0x561c4e();})[_0x0c33('0x10')](function(_0x4b9b57){logger[_0x0c33('0x11')](_0x0c33('0x12'),_0x1929be,JSON[_0x0c33('0x13')](_0x4b9b57));_0x5b2a8f(_0x4b9b57);});});}exports[_0x0c33('0x14')]=function(_0x2624c8,_0x1392f3){return function(_0x12eb64){try{if(!_[_0x0c33('0x15')](this[_0x0c33('0x16')][_0x0c33('0x17')])){logger[_0x0c33('0xf')](_0x0c33('0x12'),_0x2624c8,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x12eb64[_0x0c33('0x18')]();}var _0x424197={'ContactId':this['contact']['id'],'sentAt':moment()[_0x0c33('0x19')](_0x0c33('0x1a')),'direction':_0x0c33('0x1b')};if(this[_0x0c33('0x1c')]===_0x0c33('0x1d')||this['channel']===_0x0c33('0x1e')){_0x424197[_0x0c33('0x1f')]=this['interaction'][_0x0c33('0x1f')];}var _0x12e69f=this[_0x0c33('0x1c')];if(_0x12e69f===_0x0c33('0x20')){_0x424197[_0x0c33('0x21')]=this[_0x0c33('0x22')]['id'];}else{_0x424197[_[_0x0c33('0x23')](_0x12e69f)+'AccountId']=this[_0x0c33('0x22')]['id'];}_0x424197[_[_0x0c33('0x23')](_0x12e69f)+_0x0c33('0x24')]=this[_0x0c33('0x16')]['id'];if(this[_0x0c33('0x16')][_0x0c33('0x25')]){var _0x1a935c=_0x1392f3[0x4];if(!_[_0x0c33('0x26')](_0x1a935c)){_0x424197['body']=utils['getMustacheRender'](_0x1a935c,this);return rpc[_0x12e69f+_0x0c33('0xc')][_0x0c33('0xd')](_0x424197)[_0x0c33('0xe')](function(_0x16b651){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x2624c8,_0x424197[_0x0c33('0xb')]);})[_0x0c33('0x10')](function(_0x4ccef4){logger[_0x0c33('0x11')](_0x0c33('0x12'),_0x2624c8,JSON['stringify'](_0x4ccef4));})[_0x0c33('0x27')](function(){logger[_0x0c33('0xf')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2624c8);_0x12eb64[_0x0c33('0x28')]();});}else{logger[_0x0c33('0xf')](_0x0c33('0x29'),_0x2624c8);_0x12eb64[_0x0c33('0x28')]();}}else{var _0x7807bd=this;var _0x4e77a4=_0x1392f3[0x2][_0x0c33('0x2a')](/\\n/g,'\x0a');var _0x24cc96={'credentials':{'private_key':_0x4e77a4,'client_email':_0x1392f3[0x1]}};var _0x18b19d=new dialogflow[(_0x0c33('0x2b'))](_0x24cc96);var _0x4ee336=_0x18b19d[_0x0c33('0x2c')](_0x1392f3[0x0],md5(_0x7807bd[_0x0c33('0x16')]['id']));var _0x2ac73d={'session':_0x4ee336,'queryInput':{'text':{'text':_0x7807bd[_0x0c33('0x2d')]['body'],'languageCode':_0x1392f3[0x3]||'en'}}};return _0x18b19d[_0x0c33('0x2e')](_0x2ac73d)[_0x0c33('0xe')](function(_0x33a3bd){if(_0x33a3bd&&_0x33a3bd['length']){_0x7807bd[_0x0c33('0xb')][_0x0c33('0x2f')]=_0x33a3bd;var _0x2e608a=_0x33a3bd[0x0];var _0x48a3a1=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x31')]&&_0x2e608a[_0x0c33('0x30')][_0x0c33('0x31')]['fields']?_0x2e608a['queryResult'][_0x0c33('0x31')][_0x0c33('0x32')][_0x0c33('0x33')][_0x0c33('0x34')]:![];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x35')]=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x36')];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x37')]=_0x2e608a['queryResult'][_0x0c33('0x38')];_0x7807bd['body'][_0x0c33('0x39')]=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x31')]&&_0x2e608a[_0x0c33('0x30')][_0x0c33('0x31')][_0x0c33('0x32')]?_0x2e608a[_0x0c33('0x30')][_0x0c33('0x31')]['fields'][_0x0c33('0x33')][_0x0c33('0x34')]:![];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x3a')]=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x3b')][_0x0c33('0x3c')];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x3d')]=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x3b')][_0x0c33('0x3e')];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x3f')]=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x3b')][_0x0c33('0x40')];_0x7807bd['body'][_0x0c33('0x41')]=_0x2e608a['queryResult'][_0x0c33('0x42')];_0x7807bd[_0x0c33('0xb')]['DIALOGFLOWV2_QUERYTEXT']=_0x2e608a[_0x0c33('0x30')][_0x0c33('0x43')];_0x7807bd[_0x0c33('0xb')][_0x0c33('0x44')]=_0x2e608a['queryResult']['intentDetectionConfidence'];_0x424197[_0x0c33('0x45')]='dialogflowV2';_0x424197[_0x0c33('0x46')]=JSON[_0x0c33('0x13')](_0x33a3bd);var _0x90a714=[];for(var _0x5b9906=0x0;_0x5b9906<_0x33a3bd[_0x0c33('0x47')];_0x5b9906++){var _0x157eaa=_0x33a3bd[_0x5b9906];if(_0x157eaa&&_0x157eaa['queryResult']&&_0x157eaa[_0x0c33('0x30')][_0x0c33('0x48')]){_0x90a714[_0x0c33('0x49')](createMessage(_0x2624c8,_0x12e69f,_0x424197,_0x157eaa[_0x0c33('0x30')][_0x0c33('0x48')]));}}return Promise[_0x0c33('0x4a')](_0x90a714)[_0x0c33('0xe')](function(){if(_0x48a3a1){_0x12eb64[_0x0c33('0x18')]();}else{_0x12eb64[_0x0c33('0x28')]();}})['catch'](function(_0x52d90d){logger[_0x0c33('0x11')](_0x0c33('0x12'),_0x2624c8,JSON[_0x0c33('0x13')](_0x52d90d));_0x12eb64[_0x0c33('0x18')]();});}})['catch'](function(_0x4233f2){logger[_0x0c33('0x11')](_0x0c33('0x12'),_0x2624c8,_0x4233f2[_0x0c33('0x2d')]);_0x12eb64['next']();});}}catch(_0x1ce3f0){logger[_0x0c33('0x11')](_0x0c33('0x12'),_0x2624c8,JSON[_0x0c33('0x13')](_0x1ce3f0));_0x12eb64[_0x0c33('0x28')]();}};};