server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x74a3=['chat','ChatWebsiteId','upperFirst','InteractionId','created','getMustacheRender','Message','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','message','length','dialogflowV2','diagnosticInfo','queryResult','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ENDCONVERSATION','name','intent','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','next','lodash','dialogflow','md5','bluebird','../../../../config/logger','routing','./utils','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','create','then','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','consequence','isNil','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','interaction'];(function(_0x2dc20c,_0x13f111){var _0x24fed1=function(_0x587285){while(--_0x587285){_0x2dc20c['push'](_0x2dc20c['shift']());}};_0x24fed1(++_0x13f111);}(_0x74a3,0x1b2));var _0x374a=function(_0x4e9628,_0x250573){_0x4e9628=_0x4e9628-0x0;var _0x27bc8c=_0x74a3[_0x4e9628];return _0x27bc8c;};'use strict';var _=require(_0x374a('0x0'));var dialogflow=require(_0x374a('0x1'));var md5=require(_0x374a('0x2'));var moment=require('moment');var Promise=require(_0x374a('0x3'));var logger=require(_0x374a('0x4'))(_0x374a('0x5'));var utils=require(_0x374a('0x6'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x374a('0x7')),'smsMessage':require(_0x374a('0x8')),'faxMessage':require(_0x374a('0x9')),'whatsappMessage':require(_0x374a('0xa'))};function createMessage(_0x4de31f,_0x155620,_0x4342a1,_0x539474){return new Promise(function(_0x134b11,_0x36b910){var _0x19e80d=_[_0x374a('0xb')](_0x4342a1);_0x19e80d[_0x374a('0xc')]=_0x539474;return rpc[_0x155620+'Message'][_0x374a('0xd')](_0x19e80d)[_0x374a('0xe')](function(){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x4de31f,_0x19e80d[_0x374a('0xc')]);_0x134b11();})[_0x374a('0xf')](function(_0x194269){logger[_0x374a('0x10')](_0x374a('0x11'),_0x4de31f,JSON[_0x374a('0x12')](_0x194269));_0x36b910(_0x194269);});});}exports[_0x374a('0x13')]=function(_0x2982fd,_0x4e18d4){return function(_0xf268e){try{if(!_[_0x374a('0x14')](this['interaction']['UserId'])){logger[_0x374a('0x15')](_0x374a('0x11'),_0x2982fd,_0x374a('0x16'));return _0xf268e['next']();}var _0x2d037b={'ContactId':this['contact']['id'],'sentAt':moment()[_0x374a('0x17')](_0x374a('0x18')),'direction':_0x374a('0x19')};if(this[_0x374a('0x1a')]==='sms'||this['channel']==='whatsapp'){_0x2d037b['phone']=this[_0x374a('0x1b')]['phone'];}var _0xd8f665=this[_0x374a('0x1a')];if(_0xd8f665===_0x374a('0x1c')){_0x2d037b[_0x374a('0x1d')]=this['account']['id'];}else{_0x2d037b[_[_0x374a('0x1e')](_0xd8f665)+'AccountId']=this['account']['id'];}_0x2d037b[_[_0x374a('0x1e')](_0xd8f665)+_0x374a('0x1f')]=this[_0x374a('0x1b')]['id'];if(this['interaction'][_0x374a('0x20')]){var _0x21b6f7=_0x4e18d4[0x4];if(!_['isEmpty'](_0x21b6f7)){_0x2d037b[_0x374a('0xc')]=utils[_0x374a('0x21')](_0x21b6f7,this);return rpc[_0xd8f665+_0x374a('0x22')][_0x374a('0xd')](_0x2d037b)[_0x374a('0xe')](function(_0x42f8fe){logger[_0x374a('0x15')](_0x374a('0x11'),_0x2982fd,_0x2d037b[_0x374a('0xc')]);})[_0x374a('0xf')](function(_0x443922){logger[_0x374a('0x10')](_0x374a('0x11'),_0x2982fd,JSON[_0x374a('0x12')](_0x443922));})[_0x374a('0x23')](function(){logger[_0x374a('0x15')](_0x374a('0x24'),_0x2982fd);_0xf268e[_0x374a('0x25')]();});}else{logger[_0x374a('0x15')](_0x374a('0x26'),_0x2982fd);_0xf268e[_0x374a('0x25')]();}}else{var _0x10fbfb=this;var _0x4e2744=_0x4e18d4[0x2][_0x374a('0x27')](/\\n/g,'\x0a');var _0x47cd66={'credentials':{'private_key':_0x4e2744,'client_email':_0x4e18d4[0x1]}};var _0x4e5d6e=new dialogflow[(_0x374a('0x28'))](_0x47cd66);var _0x3efd74=_0x4e5d6e[_0x374a('0x29')](_0x4e18d4[0x0],md5(_0x10fbfb['interaction']['id']));var _0x293899={'session':_0x3efd74,'queryInput':{'text':{'text':_0x10fbfb[_0x374a('0x2a')][_0x374a('0xc')],'languageCode':_0x4e18d4[0x3]||'en'}}};return _0x4e5d6e['detectIntent'](_0x293899)['then'](function(_0x57bb1b){if(_0x57bb1b&&_0x57bb1b[_0x374a('0x2b')]){_0x10fbfb[_0x374a('0xc')][_0x374a('0x2c')]=_0x57bb1b;var _0x296f21=_0x57bb1b[0x0];var _0x4b7489=_0x296f21['queryResult'][_0x374a('0x2d')]&&_0x296f21[_0x374a('0x2e')][_0x374a('0x2d')][_0x374a('0x2f')]?_0x296f21[_0x374a('0x2e')][_0x374a('0x2d')][_0x374a('0x2f')][_0x374a('0x30')][_0x374a('0x31')]:![];_0x10fbfb[_0x374a('0xc')][_0x374a('0x32')]=_0x296f21[_0x374a('0x2e')][_0x374a('0x33')];_0x10fbfb[_0x374a('0xc')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x296f21['queryResult']['allRequiredParamsPresent'];_0x10fbfb['body'][_0x374a('0x34')]=_0x296f21[_0x374a('0x2e')][_0x374a('0x2d')]&&_0x296f21[_0x374a('0x2e')][_0x374a('0x2d')][_0x374a('0x2f')]?_0x296f21[_0x374a('0x2e')][_0x374a('0x2d')][_0x374a('0x2f')][_0x374a('0x30')]['boolValue']:![];_0x10fbfb[_0x374a('0xc')]['DIALOGFLOWV2_INTENTNAME']=_0x296f21[_0x374a('0x2e')]['intent'][_0x374a('0x35')];_0x10fbfb['body']['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x296f21['queryResult'][_0x374a('0x36')][_0x374a('0x37')];_0x10fbfb[_0x374a('0xc')][_0x374a('0x38')]=_0x296f21[_0x374a('0x2e')]['intent'][_0x374a('0x39')];_0x10fbfb[_0x374a('0xc')][_0x374a('0x3a')]=_0x296f21[_0x374a('0x2e')][_0x374a('0x3b')];_0x10fbfb['body'][_0x374a('0x3c')]=_0x296f21[_0x374a('0x2e')]['queryText'];_0x10fbfb[_0x374a('0xc')]['DIALOGFLOWV2_SCORE']=_0x296f21[_0x374a('0x2e')][_0x374a('0x3d')];_0x2d037b[_0x374a('0x3e')]=_0x374a('0x2c');_0x2d037b[_0x374a('0x3f')]=JSON['stringify'](_0x57bb1b);var _0x24784a=[];for(var _0x40d1df=0x0;_0x40d1df<_0x57bb1b[_0x374a('0x2b')];_0x40d1df++){var _0x9e9264=_0x57bb1b[_0x40d1df];if(_0x9e9264&&_0x9e9264[_0x374a('0x2e')]&&_0x9e9264[_0x374a('0x2e')][_0x374a('0x40')]){_0x24784a['push'](createMessage(_0x2982fd,_0xd8f665,_0x2d037b,_0x9e9264[_0x374a('0x2e')][_0x374a('0x40')]));}}return Promise['all'](_0x24784a)[_0x374a('0xe')](function(){if(_0x4b7489){_0xf268e[_0x374a('0x41')]();}else{_0xf268e[_0x374a('0x25')]();}})[_0x374a('0xf')](function(_0x3c72bf){logger[_0x374a('0x10')](_0x374a('0x11'),_0x2982fd,JSON[_0x374a('0x12')](_0x3c72bf));_0xf268e[_0x374a('0x41')]();});}})['catch'](function(_0x1ae13f){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x2982fd,_0x1ae13f['message']);_0xf268e[_0x374a('0x41')]();});}}catch(_0x6c3288){logger['error'](_0x374a('0x11'),_0x2982fd,JSON[_0x374a('0x12')](_0x6c3288));_0xf268e[_0x374a('0x25')]();}};};