server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xecb6=['detectIntent','length','dialogflowV2','queryResult','fields','diagnosticInfo','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','end_conversation','boolValue','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','queryText','DIALOGFLOWV2_SCORE','providerResponse','fulfillmentText','push','all','next','stop','message','lodash','dialogflow','moment','bluebird','../../../../config/logger','./utils','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','clone','body','Message','create','then','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','getMustacheRender','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','SessionsClient','sessionPath'];(function(_0x2921fe,_0x3cbff2){var _0x506707=function(_0x12089e){while(--_0x12089e){_0x2921fe['push'](_0x2921fe['shift']());}};_0x506707(++_0x3cbff2);}(_0xecb6,0xaa));var _0x6ecb=function(_0x3dc686,_0x12d9bb){_0x3dc686=_0x3dc686-0x0;var _0x45a816=_0xecb6[_0x3dc686];return _0x45a816;};'use strict';var _=require(_0x6ecb('0x0'));var dialogflow=require(_0x6ecb('0x1'));var md5=require('md5');var moment=require(_0x6ecb('0x2'));var Promise=require(_0x6ecb('0x3'));var logger=require(_0x6ecb('0x4'))('routing');var utils=require(_0x6ecb('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0x6ecb('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x6ecb('0x7')),'faxMessage':require(_0x6ecb('0x8')),'whatsappMessage':require('../../rpc/whatsappMessage')};function createMessage(_0x33c244,_0x837f09,_0x40580f,_0x3b3ce9){return new Promise(function(_0x261cc1,_0x50b268){var _0xfe6d18=_[_0x6ecb('0x9')](_0x40580f);_0xfe6d18[_0x6ecb('0xa')]=_0x3b3ce9;return rpc[_0x837f09+_0x6ecb('0xb')][_0x6ecb('0xc')](_0xfe6d18)[_0x6ecb('0xd')](function(){logger[_0x6ecb('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x33c244,_0xfe6d18[_0x6ecb('0xa')]);_0x261cc1();})[_0x6ecb('0xf')](function(_0x57e3dc){logger[_0x6ecb('0x10')](_0x6ecb('0x11'),_0x33c244,JSON[_0x6ecb('0x12')](_0x57e3dc));_0x50b268(_0x57e3dc);});});}exports[_0x6ecb('0x13')]=function(_0x5dc9b6,_0x19f8f5){return function(_0x106aa6){try{if(!_[_0x6ecb('0x14')](this[_0x6ecb('0x15')][_0x6ecb('0x16')])){logger[_0x6ecb('0xe')](_0x6ecb('0x11'),_0x5dc9b6,_0x6ecb('0x17'));return _0x106aa6['next']();}var _0x4d544f={'ContactId':this[_0x6ecb('0x18')]['id'],'sentAt':moment()['format'](_0x6ecb('0x19')),'direction':_0x6ecb('0x1a')};if(this[_0x6ecb('0x1b')]===_0x6ecb('0x1c')||this[_0x6ecb('0x1b')]===_0x6ecb('0x1d')){_0x4d544f[_0x6ecb('0x1e')]=this[_0x6ecb('0x15')][_0x6ecb('0x1e')];}var _0x37c90e=this[_0x6ecb('0x1b')];if(_0x37c90e==='chat'){_0x4d544f[_0x6ecb('0x1f')]=this[_0x6ecb('0x20')]['id'];}else{_0x4d544f[_[_0x6ecb('0x21')](_0x37c90e)+_0x6ecb('0x22')]=this[_0x6ecb('0x20')]['id'];}_0x4d544f[_[_0x6ecb('0x21')](_0x37c90e)+_0x6ecb('0x23')]=this[_0x6ecb('0x15')]['id'];if(this[_0x6ecb('0x15')][_0x6ecb('0x24')]){var _0x3e4dcb=_0x19f8f5[0x4];if(!_['isEmpty'](_0x3e4dcb)){_0x4d544f[_0x6ecb('0xa')]=utils[_0x6ecb('0x25')](_0x3e4dcb,this);return rpc[_0x37c90e+_0x6ecb('0xb')][_0x6ecb('0xc')](_0x4d544f)['then'](function(_0x3f929a){logger[_0x6ecb('0xe')](_0x6ecb('0x11'),_0x5dc9b6,_0x4d544f[_0x6ecb('0xa')]);})[_0x6ecb('0xf')](function(_0x750d2e){logger['error'](_0x6ecb('0x11'),_0x5dc9b6,JSON[_0x6ecb('0x12')](_0x750d2e));})[_0x6ecb('0x26')](function(){logger['info'](_0x6ecb('0x27'),_0x5dc9b6);_0x106aa6['stop']();});}else{logger['info'](_0x6ecb('0x28'),_0x5dc9b6);_0x106aa6['stop']();}}else{var _0x8f0652=this;var _0x3b5232=_0x19f8f5[0x2]['replace'](/\\n/g,'\x0a');var _0x29367d={'credentials':{'private_key':_0x3b5232,'client_email':_0x19f8f5[0x1]}};var _0x117e10=new dialogflow[(_0x6ecb('0x29'))](_0x29367d);var _0x3995cb=_0x117e10[_0x6ecb('0x2a')](_0x19f8f5[0x0],md5(_0x8f0652['interaction']['id']));var _0x5304be={'session':_0x3995cb,'queryInput':{'text':{'text':_0x8f0652['message'][_0x6ecb('0xa')],'languageCode':_0x19f8f5[0x3]||'en'}}};return _0x117e10[_0x6ecb('0x2b')](_0x5304be)[_0x6ecb('0xd')](function(_0x45d3ba){if(_0x45d3ba&&_0x45d3ba[_0x6ecb('0x2c')]){_0x8f0652['body'][_0x6ecb('0x2d')]=_0x45d3ba;var _0x54cd0b=_0x45d3ba[0x0];var _0x29881f=_0x54cd0b[_0x6ecb('0x2e')]['diagnosticInfo']&&_0x54cd0b['queryResult']['diagnosticInfo'][_0x6ecb('0x2f')]?_0x54cd0b[_0x6ecb('0x2e')][_0x6ecb('0x30')][_0x6ecb('0x2f')]['end_conversation']['boolValue']:![];_0x8f0652['body'][_0x6ecb('0x31')]=_0x54cd0b[_0x6ecb('0x2e')][_0x6e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