server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd518=['../../rpc/whatsappMessage','body','Message','create','then','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','account','upperFirst','AccountId','isEmpty','finally','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','SessionsClient','message','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','length','fulfillmentText','push','all','stack','lodash','md5','moment','bluebird','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage'];(function(_0x26fc81,_0x57fc19){var _0x9feece=function(_0x4344c3){while(--_0x4344c3){_0x26fc81['push'](_0x26fc81['shift']());}};_0x9feece(++_0x57fc19);}(_0xd518,0x19f));var _0x8d51=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xd518[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x8d51('0x0'));var dialogflow=require('dialogflow');var md5=require(_0x8d51('0x1'));var moment=require(_0x8d51('0x2'));var Promise=require(_0x8d51('0x3'));var logger=require('../../../../config/logger')(_0x8d51('0x4'));var utils=require(_0x8d51('0x5'));var rpc={'chatMessage':require(_0x8d51('0x6')),'openchannelMessage':require(_0x8d51('0x7')),'mailMessage':require(_0x8d51('0x8')),'smsMessage':require(_0x8d51('0x9')),'faxMessage':require(_0x8d51('0xa')),'whatsappMessage':require(_0x8d51('0xb'))};function createMessage(_0x358382,_0x27df0b,_0x1516cd,_0xf5a339){return new Promise(function(_0x2143dd,_0x1a260b){var _0x30cc9b=_['clone'](_0x1516cd);_0x30cc9b[_0x8d51('0xc')]=_0xf5a339;return rpc[_0x27df0b+_0x8d51('0xd')][_0x8d51('0xe')](_0x30cc9b)[_0x8d51('0xf')](function(){logger[_0x8d51('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x358382,_0x30cc9b[_0x8d51('0xc')]);_0x2143dd();})[_0x8d51('0x11')](function(_0x199481){logger[_0x8d51('0x12')](_0x8d51('0x13'),_0x358382,JSON['stringify'](_0x199481));_0x1a260b(_0x199481);});});}exports[_0x8d51('0x14')]=function(_0x9021cb,_0x42f601){return function(_0x40328a){try{if(!_[_0x8d51('0x15')](this[_0x8d51('0x16')][_0x8d51('0x17')])){logger['info'](_0x8d51('0x13'),_0x9021cb,_0x8d51('0x18'));return _0x40328a[_0x8d51('0x19')]();}var _0x5d286a={'ContactId':this[_0x8d51('0x1a')]['id'],'sentAt':moment()[_0x8d51('0x1b')](_0x8d51('0x1c')),'direction':_0x8d51('0x1d')};if(this['channel']===_0x8d51('0x1e')||this[_0x8d51('0x1f')]===_0x8d51('0x20')){_0x5d286a[_0x8d51('0x21')]=this[_0x8d51('0x16')]['phone'];}var _0x1a7f9d=this[_0x8d51('0x1f')];if(_0x1a7f9d===_0x8d51('0x22')){_0x5d286a['ChatWebsiteId']=this[_0x8d51('0x23')]['id'];}else{_0x5d286a[_[_0x8d51('0x24')](_0x1a7f9d)+_0x8d51('0x25')]=this[_0x8d51('0x23')]['id'];}_0x5d286a[_['upperFirst'](_0x1a7f9d)+'InteractionId']=this[_0x8d51('0x16')]['id'];if(this['interaction']['created']){var _0xd0b5dd=_0x42f601[0x4];if(!_[_0x8d51('0x26')](_0xd0b5dd)){_0x5d286a[_0x8d51('0xc')]=utils['getMustacheRender'](_0xd0b5dd,this);return rpc[_0x1a7f9d+_0x8d51('0xd')][_0x8d51('0xe')](_0x5d286a)[_0x8d51('0xf')](function(_0x53cfe3){logger['info'](_0x8d51('0x13'),_0x9021cb,_0x5d286a[_0x8d51('0xc')]);})['catch'](function(_0x1a51ab){logger[_0x8d51('0x12')](_0x8d51('0x13'),_0x9021cb,JSON['stringify'](_0x1a51ab));})[_0x8d51('0x27')](function(){logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x9021cb);_0x40328a[_0x8d51('0x28')]();});}else{logger[_0x8d51('0x10')](_0x8d51('0x29'),_0x9021cb);_0x40328a[_0x8d51('0x28')]();}}else{var _0x350d83=this;var _0xace82b=_0x42f601[0x2]['replace'](/\\n/g,'\x0a');var _0x417f58={'credentials':{'private_key':_0xace82b,'client_email':_0x42f601[0x1]}};var _0x33ffb7=new dialogflow[(_0x8d51('0x2a'))](_0x417f58);var _0x3a51ea=_0x33ffb7['sessionPath'](_0x42f601[0x0],md5(_0x350d83[_0x8d51('0x16')]['id']));var _0x35b43a={'session':_0x3a51ea,'queryInput':{'text':{'text':_0x350d83[_0x8d51('0x2b')][_0x8d51('0xc')],'languageCode':_0x42f601[0x3]||'en'}}};return _0x33ffb7['detectIntent'](_0x35b43a)[_0x8d51('0xf')](function(_0x4092ac){if(_0x4092ac&&_0x4092ac['length']){_0x350d83[_0x8d51('0xc')][_0x8d51('0x2c')]=_0x4092ac;var _0x76c211=_0x4092ac[0x0];var _0x37570d=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x2e')]&&_0x76c211[_0x8d51('0x2d')]['diagnosticInfo']['fields']?_0x76c211[_0x8d51('0x2d')]['diagnosticInfo'][_0x8d51('0x2f')][_0x8d51('0x30')][_0x8d51('0x31')]:![];_0x350d83['body'][_0x8d51('0x32')]=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x33')];_0x350d83[_0x8d51('0xc')][_0x8d51('0x34')]=_0x76c211[_0x8d51('0x2d')]['allRequiredParamsPresent'];_0x350d83[_0x8d51('0xc')][_0x8d51('0x35')]=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x2e')]&&_0x76c211[_0x8d51('0x2d')]['diagnosticInfo']['fields']?_0x76c211[_0x8d51('0x2d')][_0x8d51('0x2e')]['fields'][_0x8d51('0x30')]['boolValue']:![];_0x350d83[_0x8d51('0xc')][_0x8d51('0x36')]=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x37')]['name'];_0x350d83[_0x8d51('0xc')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x37')][_0x8d51('0x38')];_0x350d83[_0x8d51('0xc')][_0x8d51('0x39')]=_0x76c211['queryResult']['intent']['isFallback'];_0x350d83['body'][_0x8d51('0x3a')]=_0x76c211['queryResult'][_0x8d51('0x3b')];_0x350d83[_0x8d51('0xc')][_0x8d51('0x3c')]=_0x76c211['queryResult'][_0x8d51('0x3d')];_0x350d83[_0x8d51('0xc')][_0x8d51('0x3e')]=_0x76c211[_0x8d51('0x2d')][_0x8d51('0x3f')];_0x5d286a[_0x8d51('0x40')]=_0x8d51('0x2c');_0x5d286a[_0x8d51('0x41')]=JSON['stringify'](_0x4092ac);var _0x1ef72d=[];for(var _0x22d83f=0x0;_0x22d83f<_0x4092ac[_0x8d51('0x42')];_0x22d83f++){var _0x40a3e9=_0x4092ac[_0x22d83f];if(_0x40a3e9&&_0x40a3e9[_0x8d51('0x2d')]&&_0x40a3e9[_0x8d51('0x2d')][_0x8d51('0x43')]){_0x1ef72d[_0x8d51('0x44')](createMessage(_0x9021cb,_0x1a7f9d,_0x5d286a,_0x40a3e9[_0x8d51('0x2d')][_0x8d51('0x43')]));}}return Promise[_0x8d51('0x45')](_0x1ef72d)[_0x8d51('0xf')](function(){if(_0x37570d){_0x40328a[_0x8d51('0x19')]();}else{_0x40328a[_0x8d51('0x28')]();}})[_0x8d51('0x11')](function(_0xeedc61){logger[_0x8d51('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x9021cb,JSON['stringify'](_0xeedc61));_0x40328a[_0x8d51('0x19')]();});}})['catch'](function(_0xefdfd7){logger[_0x8d51('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x9021cb,_0xefdfd7[_0x8d51('0x2b')],_0xefdfd7[_0x8d51('0x46')]);_0x40328a[_0x8d51('0x19')]();});}}catch(_0x59fb17){logger[_0x8d51('0x12')](_0x8d51('0x13'),_0x9021cb,JSON['stringify'](_0x59fb17));_0x40328a[_0x8d51('0x28')]();}};};