server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6651=['[%s][DIALOGFLOWV2]\x20%s','error','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','created','isEmpty','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','message','detectIntent','then','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','boolValue','action','DIALOGFLOWV2_ENDCONVERSATION','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','languageCode','queryText','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','all','catch','lodash','md5','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','body','Message','create','info'];(function(_0x1c8c28,_0x3ee093){var _0x1f59b4=function(_0x29bcc0){while(--_0x29bcc0){_0x1c8c28['push'](_0x1c8c28['shift']());}};_0x1f59b4(++_0x3ee093);}(_0x6651,0x148));var _0x1665=function(_0x25875a,_0x54dd06){_0x25875a=_0x25875a-0x0;var _0x21daee=_0x6651[_0x25875a];return _0x21daee;};'use strict';var _=require(_0x1665('0x0'));var dialogflow=require('dialogflow');var md5=require(_0x1665('0x1'));var moment=require(_0x1665('0x2'));var Promise=require(_0x1665('0x3'));var logger=require(_0x1665('0x4'))(_0x1665('0x5'));var utils=require(_0x1665('0x6'));var rpc={'chatMessage':require(_0x1665('0x7')),'openchannelMessage':require(_0x1665('0x8')),'mailMessage':require(_0x1665('0x9')),'smsMessage':require(_0x1665('0xa')),'faxMessage':require(_0x1665('0xb')),'whatsappMessage':require(_0x1665('0xc'))};function createMessage(_0x3c7641,_0x143985,_0x303029,_0x30f9df){return new Promise(function(_0x1483d1,_0x1471d4){var _0x54bff9=_['clone'](_0x303029);_0x54bff9[_0x1665('0xd')]=_0x30f9df;return rpc[_0x143985+_0x1665('0xe')][_0x1665('0xf')](_0x54bff9)['then'](function(){logger[_0x1665('0x10')](_0x1665('0x11'),_0x3c7641,_0x54bff9[_0x1665('0xd')]);_0x1483d1();})['catch'](function(_0x3ff3a4){logger[_0x1665('0x12')](_0x1665('0x11'),_0x3c7641,JSON[_0x1665('0x13')](_0x3ff3a4));_0x1471d4(_0x3ff3a4);});});}exports[_0x1665('0x14')]=function(_0x499ec5,_0x416e8){return function(_0x141170){try{if(!_[_0x1665('0x15')](this[_0x1665('0x16')][_0x1665('0x17')])){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x499ec5,_0x1665('0x18'));return _0x141170[_0x1665('0x19')]();}var _0x5ee6e1={'ContactId':this[_0x1665('0x1a')]['id'],'sentAt':moment()[_0x1665('0x1b')]('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x1665('0x1c')};if(this['channel']===_0x1665('0x1d')||this[_0x1665('0x1e')]===_0x1665('0x1f')){_0x5ee6e1[_0x1665('0x20')]=this['interaction'][_0x1665('0x20')];}var _0x268406=this[_0x1665('0x1e')];if(_0x268406===_0x1665('0x21')){_0x5ee6e1[_0x1665('0x22')]=this[_0x1665('0x23')]['id'];}else{_0x5ee6e1[_[_0x1665('0x24')](_0x268406)+_0x1665('0x25')]=this[_0x1665('0x23')]['id'];}_0x5ee6e1[_[_0x1665('0x24')](_0x268406)+'InteractionId']=this[_0x1665('0x16')]['id'];if(this['interaction'][_0x1665('0x26')]){var _0x22844a=_0x416e8[0x4];if(!_[_0x1665('0x27')](_0x22844a)){_0x5ee6e1['body']=utils['getMustacheRender'](_0x22844a,this);return rpc[_0x268406+_0x1665('0xe')]['create'](_0x5ee6e1)['then'](function(_0x4df16b){logger[_0x1665('0x10')](_0x1665('0x11'),_0x499ec5,_0x5ee6e1['body']);})['catch'](function(_0x58483e){logger[_0x1665('0x12')](_0x1665('0x11'),_0x499ec5,JSON[_0x1665('0x13')](_0x58483e));})[_0x1665('0x28')](function(){logger['info'](_0x1665('0x29'),_0x499ec5);_0x141170[_0x1665('0x2a')]();});}else{logger[_0x1665('0x10')](_0x1665('0x2b'),_0x499ec5);_0x141170[_0x1665('0x2a')]();}}else{var _0x209bf0=this;var _0x2d28ba=_0x416e8[0x2][_0x1665('0x2c')](/\\n/g,'\x0a');var _0x63fbac={'credentials':{'private_key':_0x2d28ba,'client_email':_0x416e8[0x1]}};var _0x4fcec8=new dialogflow['SessionsClient'](_0x63fbac);var _0x2ef9ac=_0x4fcec8['sessionPath'](_0x416e8[0x0],md5(_0x209bf0[_0x1665('0x16')]['id']));var _0x29af4e={'session':_0x2ef9ac,'queryInput':{'text':{'text':_0x209bf0[_0x1665('0x2d')][_0x1665('0xd')],'languageCode':_0x416e8[0x3]||'en'}}};return _0x4fcec8[_0x1665('0x2e')](_0x29af4e)[_0x1665('0x2f')](function(_0x53e456){if(_0x53e456&&_0x53e456[_0x1665('0x30')]){_0x209bf0['body'][_0x1665('0x31')]=_0x53e456;var _0x133518=_0x53e456[0x0];var _0xc125b9=_0x133518[_0x1665('0x32')][_0x1665('0x33')]&&_0x133518[_0x1665('0x32')][_0x1665('0x33')][_0x1665('0x34')]?_0x133518[_0x1665('0x32')][_0x1665('0x33')]['fields'][_0x1665('0x35')][_0x1665('0x36')]:![];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_ACTION']=_0x133518[_0x1665('0x32')][_0x1665('0x37')];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x133518[_0x1665('0x32')]['allRequiredParamsPresent'];_0x209bf0[_0x1665('0xd')][_0x1665('0x38')]=_0x133518[_0x1665('0x32')][_0x1665('0x33')]&&_0x133518[_0x1665('0x32')][_0x1665('0x33')][_0x1665('0x34')]?_0x133518[_0x1665('0x32')][_0x1665('0x33')]['fields'][_0x1665('0x35')][_0x1665('0x36')]:![];_0x209bf0[_0x1665('0xd')][_0x1665('0x39')]=_0x133518[_0x1665('0x32')][_0x1665('0x3a')][_0x1665('0x3b')];_0x209bf0[_0x1665('0xd')][_0x1665('0x3c')]=_0x133518[_0x1665('0x32')]['intent']['displayName'];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_ISFALLBACKINTENT']=_0x133518[_0x1665('0x32')][_0x1665('0x3a')]['isFallback'];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_LANGUAGECODE']=_0x133518[_0x1665('0x32')][_0x1665('0x3d')];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_QUERYTEXT']=_0x133518['queryResult'][_0x1665('0x3e')];_0x209bf0[_0x1665('0xd')]['DIALOGFLOWV2_SCORE']=_0x133518[_0x1665('0x32')][_0x1665('0x3f')];_0x5ee6e1[_0x1665('0x40')]=_0x1665('0x31');_0x5ee6e1[_0x1665('0x41')]=JSON[_0x1665('0x13')](_0x53e456);var _0xa3143a=[];for(var _0x513340=0x0;_0x513340<_0x53e456[_0x1665('0x30')];_0x513340++){var _0x3f2063=_0x53e456[_0x513340];if(_0x3f2063&&_0x3f2063['queryResult']&&_0x3f2063[_0x1665('0x32')][_0x1665('0x42')]){_0xa3143a['push'](createMessage(_0x499ec5,_0x268406,_0x5ee6e1,_0x3f2063[_0x1665('0x32')][_0x1665('0x42')]));}}return Promise[_0x1665('0x43')](_0xa3143a)[_0x1665('0x2f')](function(){if(_0xc125b9){_0x141170[_0x1665('0x19')]();}else{_0x141170[_0x1665('0x2a')]();}})[_0x1665('0x44')](function(_0x477d3a){logger[_0x1665('0x12')](_0x1665('0x11'),_0x499ec5,JSON[_0x1665('0x13')](_0x477d3a));_0x141170[_0x1665('0x19')]();});}})[_0x1665('0x44')](function(_0x5106d8){logger[_0x1665('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x499ec5,_0x5106d8['message']);_0x141170[_0x1665('0x19')]();});}}catch(_0x3ad0eb){logger[_0x1665('0x12')](_0x1665('0x11'),_0x499ec5,JSON[_0x1665('0x13')](_0x3ad0eb));_0x141170[_0x1665('0x2a')]();}};};