server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb98f=['body','Message','info','catch','error','[%s][DIALOGFLOWV2]\x20%s','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','create','then','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','length','diagnosticInfo','queryResult','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','DIALOGFLOWV2_INTENTNAME','DIALOGFLOWV2_ISFALLBACKINTENT','intent','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerResponse','fulfillmentText','push','all','next','message','lodash','dialogflow','md5','moment','bluebird','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage'];(function(_0x59ee6f,_0x450239){var _0x4c0979=function(_0x565e92){while(--_0x565e92){_0x59ee6f['push'](_0x59ee6f['shift']());}};_0x4c0979(++_0x450239);}(_0xb98f,0xce));var _0xfb98=function(_0x16ac06,_0x106279){_0x16ac06=_0x16ac06-0x0;var _0x489d30=_0xb98f[_0x16ac06];return _0x489d30;};'use strict';var _=require(_0xfb98('0x0'));var dialogflow=require(_0xfb98('0x1'));var md5=require(_0xfb98('0x2'));var moment=require(_0xfb98('0x3'));var Promise=require(_0xfb98('0x4'));var logger=require('../../../../config/logger')('routing');var utils=require('./utils');var rpc={'chatMessage':require(_0xfb98('0x5')),'openchannelMessage':require(_0xfb98('0x6')),'mailMessage':require(_0xfb98('0x7')),'smsMessage':require(_0xfb98('0x8')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xfb98('0x9'))};function createMessage(_0x4a6af9,_0x5683e3,_0x27b394,_0x4d06fc){return new Promise(function(_0x5b7b33,_0x54ee3b){var _0x5de4a8=_['clone'](_0x27b394);_0x5de4a8[_0xfb98('0xa')]=_0x4d06fc;return rpc[_0x5683e3+_0xfb98('0xb')]['create'](_0x5de4a8)['then'](function(){logger[_0xfb98('0xc')]('[%s][DIALOGFLOWV2]\x20%s',_0x4a6af9,_0x5de4a8[_0xfb98('0xa')]);_0x5b7b33();})[_0xfb98('0xd')](function(_0x2f9cec){logger[_0xfb98('0xe')](_0xfb98('0xf'),_0x4a6af9,JSON[_0xfb98('0x10')](_0x2f9cec));_0x54ee3b(_0x2f9cec);});});}exports[_0xfb98('0x11')]=function(_0x1c9933,_0xcde9ef){return function(_0x73dfe3){try{if(!_[_0xfb98('0x12')](this[_0xfb98('0x13')][_0xfb98('0x14')])){logger[_0xfb98('0xc')]('[%s][DIALOGFLOWV2]\x20%s',_0x1c9933,_0xfb98('0x15'));return _0x73dfe3['next']();}var _0x3e7e25={'ContactId':this[_0xfb98('0x16')]['id'],'sentAt':moment()[_0xfb98('0x17')](_0xfb98('0x18')),'direction':_0xfb98('0x19')};if(this['channel']===_0xfb98('0x1a')||this[_0xfb98('0x1b')]===_0xfb98('0x1c')){_0x3e7e25[_0xfb98('0x1d')]=this[_0xfb98('0x13')][_0xfb98('0x1d')];}var _0x416b02=this[_0xfb98('0x1b')];if(_0x416b02===_0xfb98('0x1e')){_0x3e7e25[_0xfb98('0x1f')]=this[_0xfb98('0x20')]['id'];}else{_0x3e7e25[_[_0xfb98('0x21')](_0x416b02)+_0xfb98('0x22')]=this[_0xfb98('0x20')]['id'];}_0x3e7e25[_[_0xfb98('0x21')](_0x416b02)+_0xfb98('0x23')]=this[_0xfb98('0x13')]['id'];if(this['interaction'][_0xfb98('0x24')]){var _0x36c7ce=_0xcde9ef[0x4];if(!_[_0xfb98('0x25')](_0x36c7ce)){_0x3e7e25[_0xfb98('0xa')]=utils['getMustacheRender'](_0x36c7ce,this);return rpc[_0x416b02+_0xfb98('0xb')][_0xfb98('0x26')](_0x3e7e25)[_0xfb98('0x27')](function(_0x5078aa){logger['info'](_0xfb98('0xf'),_0x1c9933,_0x3e7e25[_0xfb98('0xa')]);})['catch'](function(_0x22523a){logger['error'](_0xfb98('0xf'),_0x1c9933,JSON[_0xfb98('0x10')](_0x22523a));})['finally'](function(){logger['info'](_0xfb98('0x28'),_0x1c9933);_0x73dfe3[_0xfb98('0x29')]();});}else{logger['info'](_0xfb98('0x2a'),_0x1c9933);_0x73dfe3['stop']();}}else{var _0x16b961=this;var _0x11e0bc=_0xcde9ef[0x2][_0xfb98('0x2b')](/\\n/g,'\x0a');var _0x416caf={'credentials':{'private_key':_0x11e0bc,'client_email':_0xcde9ef[0x1]}};var _0x5d53d6=new dialogflow[(_0xfb98('0x2c'))](_0x416caf);var _0x106602=_0x5d53d6['sessionPath'](_0xcde9ef[0x0],md5(_0x16b961[_0xfb98('0x13')]['id']));var _0x52dd3a={'session':_0x106602,'queryInput':{'text':{'text':_0x16b961['message']['body'],'languageCode':_0xcde9ef[0x3]||'en'}}};return _0x5d53d6['detectIntent'](_0x52dd3a)['then'](function(_0x17fb49){if(_0x17fb49&&_0x17fb49[_0xfb98('0x2d')]){_0x16b961[_0xfb98('0xa')]['dialogflowV2']=_0x17fb49;var _0x16cbd9=_0x17fb49[0x0];var _0x37dbdd=_0x16cbd9['queryResult'][_0xfb98('0x2e')]&&_0x16cbd9[_0xfb98('0x2f')][_0xfb98('0x2e')][_0xfb98('0x30')]?_0x16cbd9['queryResult'][_0xfb98('0x2e')][_0xfb98('0x30')][_0xfb98('0x31')]['boolValue']:![];_0x16b961['body'][_0xfb98('0x32')]=_0x16cbd9['queryResult'][_0xfb98('0x33')];_0x16b961[_0xfb98('0xa')][_0xfb98('0x34')]=_0x16cbd9[_0xfb98('0x2f')][_0xfb98('0x35')];_0x16b961[_0xfb98('0xa')][_0xfb98('0x36')]=_0x16cbd9[_0xfb98('0x2f')][_0xfb98('0x2e')]&&_0x16cbd9[_0xfb98('0x2f')][_0xfb98('0x2e')][_0xfb98('0x30')]?_0x16cbd9[_0xfb98('0x2f')]['diagnosticInfo'][_0xfb98('0x30')][_0xfb98('0x31')][_0xfb98('0x37')]:![];_0x16b961[_0xfb98('0xa')][_0xfb98('0x38')]=_0x16cbd9[_0xfb98('0x2f')]['intent']['name'];_0x16b961[_0xfb98('0xa')]['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x16cbd9['queryResult']['intent']['displayName'];_0x16b961[_0xfb98('0xa')][_0xfb98('0x39')]=_0x16cbd9['queryResult'][_0xfb98('0x3a')][_0xfb98('0x3b')];_0x16b961[_0xfb98('0xa')][_0xfb98('0x3c')]=_0x16cbd9['queryResult'][_0xfb98('0x3d')];_0x16b961[_0xfb98('0xa')][_0xfb98('0x3e')]=_0x16cbd9['queryResult'][_0xfb98('0x3f')];_0x16b961[_0xfb98('0xa')][_0xfb98('0x40')]=_0x16cbd9[_0xfb98('0x2f')][_0xfb98('0x41')];_0x3e7e25['providerName']='dialogflowV2';_0x3e7e25[_0xfb98('0x42')]=JSON['stringify'](_0x17fb49);var _0x5cbfbb=[];for(var _0x57e6fc=0x0;_0x57e6fc<_0x17fb49['length'];_0x57e6fc++){var _0x4cc1cf=_0x17fb49[_0x57e6fc];if(_0x4cc1cf&&_0x4cc1cf['queryResult']&&_0x4cc1cf[_0xfb98('0x2f')][_0xfb98('0x43')]){_0x5cbfbb[_0xfb98('0x44')](createMessage(_0x1c9933,_0x416b02,_0x3e7e25,_0x4cc1cf[_0xfb98('0x2f')][_0xfb98('0x43')]));}}return Promise[_0xfb98('0x45')](_0x5cbfbb)['then'](function(){if(_0x37dbdd){_0x73dfe3[_0xfb98('0x46')]();}else{_0x73dfe3[_0xfb98('0x29')]();}})[_0xfb98('0xd')](function(_0x5cc630){logger[_0xfb98('0xe')](_0xfb98('0xf'),_0x1c9933,JSON['stringify'](_0x5cc630));_0x73dfe3[_0xfb98('0x46')]();});}})['catch'](function(_0x2e42a5){logger['error'](_0xfb98('0xf'),_0x1c9933,_0x2e42a5[_0xfb98('0x47')]);_0x73dfe3['next']();});}}catch(_0x2d4321){logger[_0xfb98('0xe')](_0xfb98('0xf'),_0x1c9933,JSON['stringify'](_0x2d4321));_0x73dfe3[_0xfb98('0x29')]();}};};