server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8787=['ChatWebsiteId','account','upperFirst','InteractionId','created','isEmpty','catch','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','SessionsClient','sessionPath','detectIntent','length','diagnosticInfo','fields','end_conversation','boolValue','DIALOGFLOWV2_ACTION','action','queryResult','allRequiredParamsPresent','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','fulfillmentText','all','message','lodash','md5','moment','bluebird','../../../../config/logger','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','create','then','[%s][DIALOGFLOWV2]\x20%s','error','stringify','isNil','interaction','UserId','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','out','channel','sms','whatsapp','phone','chat'];(function(_0x311633,_0x1cdc3a){var _0x4e6ea9=function(_0x2ea659){while(--_0x2ea659){_0x311633['push'](_0x311633['shift']());}};_0x4e6ea9(++_0x1cdc3a);}(_0x8787,0x1af));var _0x7878=function(_0x5aae48,_0x12050b){_0x5aae48=_0x5aae48-0x0;var _0x4be412=_0x8787[_0x5aae48];return _0x4be412;};'use strict';var _=require(_0x7878('0x0'));var dialogflow=require('dialogflow');var md5=require(_0x7878('0x1'));var moment=require(_0x7878('0x2'));var Promise=require(_0x7878('0x3'));var logger=require(_0x7878('0x4'))('routing');var utils=require(_0x7878('0x5'));var rpc={'chatMessage':require(_0x7878('0x6')),'openchannelMessage':require(_0x7878('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x7878('0x8')),'faxMessage':require(_0x7878('0x9')),'whatsappMessage':require(_0x7878('0xa'))};function createMessage(_0x3db5b7,_0x2b72a4,_0x2125ca,_0x4c703c){return new Promise(function(_0x1fd0d5,_0x38e84a){var _0xefdc80=_[_0x7878('0xb')](_0x2125ca);_0xefdc80[_0x7878('0xc')]=_0x4c703c;return rpc[_0x2b72a4+'Message'][_0x7878('0xd')](_0xefdc80)[_0x7878('0xe')](function(){logger['info'](_0x7878('0xf'),_0x3db5b7,_0xefdc80['body']);_0x1fd0d5();})['catch'](function(_0x1657fa){logger[_0x7878('0x10')](_0x7878('0xf'),_0x3db5b7,JSON[_0x7878('0x11')](_0x1657fa));_0x38e84a(_0x1657fa);});});}exports['consequence']=function(_0x79f745,_0x3bddad){return function(_0xc081df){try{if(!_[_0x7878('0x12')](this[_0x7878('0x13')][_0x7878('0x14')])){logger[_0x7878('0x15')]('[%s][DIALOGFLOWV2]\x20%s',_0x79f745,_0x7878('0x16'));return _0xc081df[_0x7878('0x17')]();}var _0x155995={'ContactId':this[_0x7878('0x18')]['id'],'sentAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'direction':_0x7878('0x19')};if(this[_0x7878('0x1a')]===_0x7878('0x1b')||this[_0x7878('0x1a')]===_0x7878('0x1c')){_0x155995[_0x7878('0x1d')]=this[_0x7878('0x13')][_0x7878('0x1d')];}var _0x2171b4=this[_0x7878('0x1a')];if(_0x2171b4===_0x7878('0x1e')){_0x155995[_0x7878('0x1f')]=this[_0x7878('0x20')]['id'];}else{_0x155995[_['upperFirst'](_0x2171b4)+'AccountId']=this[_0x7878('0x20')]['id'];}_0x155995[_[_0x7878('0x21')](_0x2171b4)+_0x7878('0x22')]=this[_0x7878('0x13')]['id'];if(this[_0x7878('0x13')][_0x7878('0x23')]){var _0x51248e=_0x3bddad[0x4];if(!_[_0x7878('0x24')](_0x51248e)){_0x155995[_0x7878('0xc')]=utils['getMustacheRender'](_0x51248e,this);return rpc[_0x2171b4+'Message'][_0x7878('0xd')](_0x155995)[_0x7878('0xe')](function(_0x78cf59){logger[_0x7878('0x15')](_0x7878('0xf'),_0x79f745,_0x155995[_0x7878('0xc')]);})[_0x7878('0x25')](function(_0x4f07df){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0x79f745,JSON[_0x7878('0x11')](_0x4f07df));})['finally'](function(){logger[_0x7878('0x15')](_0x7878('0x26'),_0x79f745);_0xc081df['stop']();});}else{logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x79f745);_0xc081df[_0x7878('0x27')]();}}else{var _0x2cbebf=this;var _0x560bbf=_0x3bddad[0x2]['replace'](/\\n/g,'\x0a');var _0x315a91={'credentials':{'private_key':_0x560bbf,'client_email':_0x3bddad[0x1]}};var _0x567909=new dialogflow[(_0x7878('0x28'))](_0x315a91);var _0x42de61=_0x567909[_0x7878('0x29')](_0x3bddad[0x0],md5(_0x2cbebf['interaction']['id']));var _0x3ab1d9={'session':_0x42de61,'queryInput':{'text':{'text':_0x2cbebf['message'][_0x7878('0xc')],'languageCode':_0x3bddad[0x3]||'en'}}};return _0x567909[_0x7878('0x2a')](_0x3ab1d9)[_0x7878('0xe')](function(_0x266459){if(_0x266459&&_0x266459[_0x7878('0x2b')]){_0x2cbebf[_0x7878('0xc')]['dialogflowV2']=_0x266459;var _0x434792=_0x266459[0x0];var _0x38334c=_0x434792['queryResult']['diagnosticInfo']&&_0x434792['queryResult'][_0x7878('0x2c')][_0x7878('0x2d')]?_0x434792['queryResult']['diagnosticInfo'][_0x7878('0x2d')][_0x7878('0x2e')][_0x7878('0x2f')]:![];_0x2cbebf[_0x7878('0xc')][_0x7878('0x30')]=_0x434792['queryResult'][_0x7878('0x31')];_0x2cbebf['body']['DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT']=_0x434792[_0x7878('0x32')][_0x7878('0x33')];_0x2cbebf['body']['DIALOGFLOWV2_ENDCONVERSATION']=_0x434792['queryResult'][_0x7878('0x2c')]&&_0x434792[_0x7878('0x32')][_0x7878('0x2c')][_0x7878('0x2d')]?_0x434792[_0x7878('0x32')][_0x7878('0x2c')]['fields']['end_conversation']['boolValue']:![];_0x2cbebf[_0x7878('0xc')][_0x7878('0x34')]=_0x434792['queryResult'][_0x7878('0x35')][_0x7878('0x36')];_0x2cbebf['body']['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x434792[_0x7878('0x32')][_0x7878('0x35')]['displayName'];_0x2cbebf[_0x7878('0xc')][_0x7878('0x37')]=_0x434792[_0x7878('0x32')][_0x7878('0x35')][_0x7878('0x38')];_0x2cbebf['body'][_0x7878('0x39')]=_0x434792[_0x7878('0x32')][_0x7878('0x3a')];_0x2cbebf[_0x7878('0xc')]['DIALOGFLOWV2_QUERYTEXT']=_0x434792[_0x7878('0x32')][_0x7878('0x3b')];_0x2cbebf[_0x7878('0xc')][_0x7878('0x3c')]=_0x434792[_0x7878('0x32')][_0x7878('0x3d')];_0x155995[_0x7878('0x3e')]='dialogflowV2';_0x155995['providerResponse']=JSON[_0x7878('0x11')](_0x266459);var _0x420a9c=[];for(var _0xdeda53=0x0;_0xdeda53<_0x266459[_0x7878('0x2b')];_0xdeda53++){var _0x6363cd=_0x266459[_0xdeda53];if(_0x6363cd&&_0x6363cd['queryResult']&&_0x6363cd['queryResult'][_0x7878('0x3f')]){_0x420a9c['push'](createMessage(_0x79f745,_0x2171b4,_0x155995,_0x6363cd[_0x7878('0x32')][_0x7878('0x3f')]));}}return Promise[_0x7878('0x40')](_0x420a9c)['then'](function(){if(_0x38334c){_0xc081df['next']();}else{_0xc081df[_0x7878('0x27')]();}})['catch'](function(_0x3a8292){logger[_0x7878('0x10')](_0x7878('0xf'),_0x79f745,JSON[_0x7878('0x11')](_0x3a8292));_0xc081df['next']();});}})['catch'](function(_0x527b26){logger[_0x7878('0x10')]('[%s][DIALOGFLOWV2]\x20%s',_0x79f745,_0x527b26[_0x7878('0x41')]);_0xc081df[_0x7878('0x17')]();});}}catch(_0xc9229){logger['error'](_0x7878('0xf'),_0x79f745,JSON[_0x7878('0x11')](_0xc9229));_0xc081df['stop']();}};};