server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xfe13=['getMustacheRender','then','finally','stop','replace','SessionsClient','sessionPath','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','boolValue','DIALOGFLOWV2_INTENTNAME','intent','name','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','all','stack','lodash','dialogflow','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','Message','create','[%s][DIALOGFLOWV2]\x20%s','body','catch','error','stringify','consequence','isNil','interaction','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','whatsapp','phone','chat','ChatWebsiteId','AccountId','upperFirst','created','isEmpty'];(function(_0x28111f,_0x254934){var _0x5203e6=function(_0x2c639a){while(--_0x2c639a){_0x28111f['push'](_0x28111f['shift']());}};_0x5203e6(++_0x254934);}(_0xfe13,0x1e5));var _0x3fe1=function(_0x402c8f,_0x30cc1d){_0x402c8f=_0x402c8f-0x0;var _0x11e809=_0xfe13[_0x402c8f];return _0x11e809;};'use strict';var _=require(_0x3fe1('0x0'));var dialogflow=require(_0x3fe1('0x1'));var md5=require('md5');var moment=require(_0x3fe1('0x2'));var Promise=require(_0x3fe1('0x3'));var logger=require(_0x3fe1('0x4'))(_0x3fe1('0x5'));var utils=require(_0x3fe1('0x6'));var rpc={'chatMessage':require(_0x3fe1('0x7')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x3fe1('0x8')),'smsMessage':require(_0x3fe1('0x9')),'faxMessage':require(_0x3fe1('0xa')),'whatsappMessage':require(_0x3fe1('0xb'))};function createMessage(_0x376771,_0x56998e,_0x5cc0f5,_0x5557fe){return new Promise(function(_0x355b1b,_0x435880){var _0x59c5b3=_[_0x3fe1('0xc')](_0x5cc0f5);_0x59c5b3['body']=_0x5557fe;return rpc[_0x56998e+_0x3fe1('0xd')][_0x3fe1('0xe')](_0x59c5b3)['then'](function(){logger['info'](_0x3fe1('0xf'),_0x376771,_0x59c5b3[_0x3fe1('0x10')]);_0x355b1b();})[_0x3fe1('0x11')](function(_0x334fe3){logger[_0x3fe1('0x12')](_0x3fe1('0xf'),_0x376771,JSON[_0x3fe1('0x13')](_0x334fe3));_0x435880(_0x334fe3);});});}exports[_0x3fe1('0x14')]=function(_0x59d17d,_0x15b66f){return function(_0x320ff7){try{if(!_[_0x3fe1('0x15')](this[_0x3fe1('0x16')]['UserId'])){logger[_0x3fe1('0x17')](_0x3fe1('0xf'),_0x59d17d,_0x3fe1('0x18'));return _0x320ff7[_0x3fe1('0x19')]();}var _0x5b21f9={'ContactId':this[_0x3fe1('0x1a')]['id'],'sentAt':moment()[_0x3fe1('0x1b')](_0x3fe1('0x1c')),'direction':_0x3fe1('0x1d')};if(this[_0x3fe1('0x1e')]===_0x3fe1('0x1f')||this['channel']===_0x3fe1('0x20')){_0x5b21f9[_0x3fe1('0x21')]=this[_0x3fe1('0x16')][_0x3fe1('0x21')];}var _0x1bb2ad=this['channel'];if(_0x1bb2ad===_0x3fe1('0x22')){_0x5b21f9[_0x3fe1('0x23')]=this['account']['id'];}else{_0x5b21f9[_['upperFirst'](_0x1bb2ad)+_0x3fe1('0x24')]=this['account']['id'];}_0x5b21f9[_[_0x3fe1('0x25')](_0x1bb2ad)+'InteractionId']=this[_0x3fe1('0x16')]['id'];if(this['interaction'][_0x3fe1('0x26')]){var _0x47d813=_0x15b66f[0x4];if(!_[_0x3fe1('0x27')](_0x47d813)){_0x5b21f9[_0x3fe1('0x10')]=utils[_0x3fe1('0x28')](_0x47d813,this);return rpc[_0x1bb2ad+'Message'][_0x3fe1('0xe')](_0x5b21f9)[_0x3fe1('0x29')](function(_0x585353){logger[_0x3fe1('0x17')](_0x3fe1('0xf'),_0x59d17d,_0x5b21f9[_0x3fe1('0x10')]);})['catch'](function(_0x9cd168){logger[_0x3fe1('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x59d17d,JSON[_0x3fe1('0x13')](_0x9cd168));})[_0x3fe1('0x2a')](function(){logger[_0x3fe1('0x17')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x59d17d);_0x320ff7[_0x3fe1('0x2b')]();});}else{logger['info']('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x59d17d);_0x320ff7['stop']();}}else{var _0x3eb485=this;var _0xbf0743=_0x15b66f[0x2][_0x3fe1('0x2c')](/\\n/g,'\x0a');var _0x425a7f={'credentials':{'private_key':_0xbf0743,'client_email':_0x15b66f[0x1]}};var _0x3c47a1=new dialogflow[(_0x3fe1('0x2d'))](_0x425a7f);var _0x17cfcc=_0x3c47a1[_0x3fe1('0x2e')](_0x15b66f[0x0],md5(_0x3eb485[_0x3fe1('0x16')]['id']));var _0x5b4e85={'session':_0x17cfcc,'queryInput':{'text':{'text':_0x3eb485[_0x3fe1('0x2f')][_0x3fe1('0x10')],'languageCode':_0x15b66f[0x3]||'en'}}};return _0x3c47a1[_0x3fe1('0x30')](_0x5b4e85)[_0x3fe1('0x29')](function(_0x3492ec){if(_0x3492ec&&_0x3492ec[_0x3fe1('0x31')]){_0x3eb485[_0x3fe1('0x10')][_0x3fe1('0x32')]=_0x3492ec;var _0x18675e=_0x3492ec[0x0];var _0x536394=_0x18675e[_0x3fe1('0x33')]['diagnosticInfo']&&_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x34')][_0x3fe1('0x35')]?_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x34')][_0x3fe1('0x35')][_0x3fe1('0x36')]['boolValue']:![];_0x3eb485['body'][_0x3fe1('0x37')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x38')];_0x3eb485[_0x3fe1('0x10')][_0x3fe1('0x39')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x3a')];_0x3eb485[_0x3fe1('0x10')]['DIALOGFLOWV2_ENDCONVERSATION']=_0x18675e[_0x3fe1('0x33')]['diagnosticInfo']&&_0x18675e[_0x3fe1('0x33')]['diagnosticInfo'][_0x3fe1('0x35')]?_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x34')][_0x3fe1('0x35')][_0x3fe1('0x36')][_0x3fe1('0x3b')]:![];_0x3eb485[_0x3fe1('0x10')][_0x3fe1('0x3c')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x3d')][_0x3fe1('0x3e')];_0x3eb485['body']['DIALOGFLOWV2_INTENTDISPLAYNAME']=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x3d')][_0x3fe1('0x3f')];_0x3eb485[_0x3fe1('0x10')][_0x3fe1('0x40')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x3d')]['isFallback'];_0x3eb485['body'][_0x3fe1('0x41')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x42')];_0x3eb485['body'][_0x3fe1('0x43')]=_0x18675e[_0x3fe1('0x33')]['queryText'];_0x3eb485[_0x3fe1('0x10')][_0x3fe1('0x44')]=_0x18675e[_0x3fe1('0x33')][_0x3fe1('0x45')];_0x5b21f9[_0x3fe1('0x46')]=_0x3fe1('0x32');_0x5b21f9[_0x3fe1('0x47')]=JSON[_0x3fe1('0x13')](_0x3492ec);var _0x358fb1=[];for(var _0x165fd1=0x0;_0x165fd1<_0x3492ec[_0x3fe1('0x31')];_0x165fd1++){var _0x37ddfc=_0x3492ec[_0x165fd1];if(_0x37ddfc&&_0x37ddfc[_0x3fe1('0x33')]&&_0x37ddfc[_0x3fe1('0x33')][_0x3fe1('0x48')]){_0x358fb1['push'](createMessage(_0x59d17d,_0x1bb2ad,_0x5b21f9,_0x37ddfc[_0x3fe1('0x33')][_0x3fe1('0x48')]));}}return Promise[_0x3fe1('0x49')](_0x358fb1)['then'](function(){if(_0x536394){_0x320ff7[_0x3fe1('0x19')]();}else{_0x320ff7[_0x3fe1('0x2b')]();}})[_0x3fe1('0x11')](function(_0x358f88){logger[_0x3fe1('0x12')](_0x3fe1('0xf'),_0x59d17d,JSON[_0x3fe1('0x13')](_0x358f88));_0x320ff7[_0x3fe1('0x19')]();});}})['catch'](function(_0x5764c1){logger['error'](_0x3fe1('0xf'),_0x59d17d,_0x5764c1[_0x3fe1('0x2f')],_0x5764c1[_0x3fe1('0x4a')]);_0x320ff7[_0x3fe1('0x19')]();});}}catch(_0x26f531){logger[_0x3fe1('0x12')](_0x3fe1('0xf'),_0x59d17d,JSON[_0x3fe1('0x13')](_0x26f531));_0x320ff7[_0x3fe1('0x2b')]();}};};