server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x54eb=['upperFirst','InteractionId','created','isEmpty','getMustacheRender','stop','replace','SessionsClient','message','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','DIALOGFLOWV2_INTENTDISPLAYNAME','intent','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','providerResponse','fulfillmentText','push','all','stringify','lodash','dialogflow','md5','moment','../../../../config/logger','./utils','../../rpc/openchannelMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','ChatWebsiteId','account','AccountId'];(function(_0x3c4f1f,_0x20d3ec){var _0x19cb69=function(_0x2e04bc){while(--_0x2e04bc){_0x3c4f1f['push'](_0x3c4f1f['shift']());}};_0x19cb69(++_0x20d3ec);}(_0x54eb,0x6f));var _0xb54e=function(_0x334841,_0x2bbc4c){_0x334841=_0x334841-0x0;var _0x5beb4b=_0x54eb[_0x334841];return _0x5beb4b;};'use strict';var _=require(_0xb54e('0x0'));var dialogflow=require(_0xb54e('0x1'));var md5=require(_0xb54e('0x2'));var moment=require(_0xb54e('0x3'));var Promise=require('bluebird');var logger=require(_0xb54e('0x4'))('routing');var utils=require(_0xb54e('0x5'));var rpc={'chatMessage':require('../../rpc/chatMessage'),'openchannelMessage':require(_0xb54e('0x6')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xb54e('0x7')),'faxMessage':require(_0xb54e('0x8')),'whatsappMessage':require(_0xb54e('0x9'))};function createMessage(_0x215fbb,_0x582465,_0x3edb2d,_0x4db7c5){return new Promise(function(_0x54dd69,_0x320767){var _0x3369bd=_[_0xb54e('0xa')](_0x3edb2d);_0x3369bd[_0xb54e('0xb')]=_0x4db7c5;return rpc[_0x582465+_0xb54e('0xc')][_0xb54e('0xd')](_0x3369bd)[_0xb54e('0xe')](function(){logger[_0xb54e('0xf')](_0xb54e('0x10'),_0x215fbb,_0x3369bd[_0xb54e('0xb')]);_0x54dd69();})[_0xb54e('0x11')](function(_0x39968f){logger[_0xb54e('0x12')](_0xb54e('0x10'),_0x215fbb,JSON['stringify'](_0x39968f));_0x320767(_0x39968f);});});}exports['consequence']=function(_0x2bc74a,_0x1d4113){return function(_0x4aa3a5){try{if(!_[_0xb54e('0x13')](this[_0xb54e('0x14')][_0xb54e('0x15')])){logger[_0xb54e('0xf')]('[%s][DIALOGFLOWV2]\x20%s',_0x2bc74a,_0xb54e('0x16'));return _0x4aa3a5[_0xb54e('0x17')]();}var _0x3ebf1e={'ContactId':this[_0xb54e('0x18')]['id'],'sentAt':moment()[_0xb54e('0x19')](_0xb54e('0x1a')),'direction':_0xb54e('0x1b')};if(this[_0xb54e('0x1c')]===_0xb54e('0x1d')||this[_0xb54e('0x1c')]==='whatsapp'){_0x3ebf1e[_0xb54e('0x1e')]=this[_0xb54e('0x14')][_0xb54e('0x1e')];}var _0x8822b7=this['channel'];if(_0x8822b7===_0xb54e('0x1f')){_0x3ebf1e[_0xb54e('0x20')]=this[_0xb54e('0x21')]['id'];}else{_0x3ebf1e[_['upperFirst'](_0x8822b7)+_0xb54e('0x22')]=this[_0xb54e('0x21')]['id'];}_0x3ebf1e[_[_0xb54e('0x23')](_0x8822b7)+_0xb54e('0x24')]=this[_0xb54e('0x14')]['id'];if(this[_0xb54e('0x14')][_0xb54e('0x25')]){var _0x103cc3=_0x1d4113[0x4];if(!_[_0xb54e('0x26')](_0x103cc3)){_0x3ebf1e['body']=utils[_0xb54e('0x27')](_0x103cc3,this);return rpc[_0x8822b7+_0xb54e('0xc')][_0xb54e('0xd')](_0x3ebf1e)['then'](function(_0x533818){logger[_0xb54e('0xf')](_0xb54e('0x10'),_0x2bc74a,_0x3ebf1e[_0xb54e('0xb')]);})[_0xb54e('0x11')](function(_0x3202a4){logger[_0xb54e('0x12')](_0xb54e('0x10'),_0x2bc74a,JSON['stringify'](_0x3202a4));})['finally'](function(){logger[_0xb54e('0xf')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x2bc74a);_0x4aa3a5[_0xb54e('0x28')]();});}else{logger[_0xb54e('0xf')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!',_0x2bc74a);_0x4aa3a5[_0xb54e('0x28')]();}}else{var _0x221089=this;var _0x3f789e=_0x1d4113[0x2][_0xb54e('0x29')](/\\n/g,'\x0a');var _0x56f522={'credentials':{'private_key':_0x3f789e,'client_email':_0x1d4113[0x1]}};var _0x4fd583=new dialogflow[(_0xb54e('0x2a'))](_0x56f522);var _0x12b298=_0x4fd583['sessionPath'](_0x1d4113[0x0],md5(_0x221089[_0xb54e('0x14')]['id']));var _0x4992ed={'session':_0x12b298,'queryInput':{'text':{'text':_0x221089[_0xb54e('0x2b')][_0xb54e('0xb')],'languageCode':_0x1d4113[0x3]||'en'}}};return _0x4fd583[_0xb54e('0x2c')](_0x4992ed)[_0xb54e('0xe')](function(_0xc4d165){if(_0xc4d165&&_0xc4d165[_0xb54e('0x2d')]){_0x221089[_0xb54e('0xb')][_0xb54e('0x2e')]=_0xc4d165;var _0x57a74a=_0xc4d165[0x0];var _0x1aafdc=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x30')]&&_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x30')][_0xb54e('0x31')]?_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x30')]['fields'][_0xb54e('0x32')]['boolValue']:![];_0x221089[_0xb54e('0xb')][_0xb54e('0x33')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x34')];_0x221089[_0xb54e('0xb')][_0xb54e('0x35')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x36')];_0x221089[_0xb54e('0xb')][_0xb54e('0x37')]=_0x57a74a['queryResult'][_0xb54e('0x30')]&&_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x30')][_0xb54e('0x31')]?_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x30')][_0xb54e('0x31')][_0xb54e('0x32')][_0xb54e('0x38')]:![];_0x221089[_0xb54e('0xb')]['DIALOGFLOWV2_INTENTNAME']=_0x57a74a[_0xb54e('0x2f')]['intent']['name'];_0x221089['body'][_0xb54e('0x39')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x3a')]['displayName'];_0x221089['body'][_0xb54e('0x3b')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x3a')][_0xb54e('0x3c')];_0x221089[_0xb54e('0xb')][_0xb54e('0x3d')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x3e')];_0x221089[_0xb54e('0xb')][_0xb54e('0x3f')]=_0x57a74a['queryResult'][_0xb54e('0x40')];_0x221089['body'][_0xb54e('0x41')]=_0x57a74a[_0xb54e('0x2f')][_0xb54e('0x42')];_0x3ebf1e[_0xb54e('0x43')]='dialogflowV2';_0x3ebf1e[_0xb54e('0x44')]=JSON['stringify'](_0xc4d165);var _0x5f14c3=[];for(var _0x10346e=0x0;_0x10346e<_0xc4d165[_0xb54e('0x2d')];_0x10346e++){var _0x338d82=_0xc4d165[_0x10346e];if(_0x338d82&&_0x338d82['queryResult']&&_0x338d82['queryResult'][_0xb54e('0x45')]){_0x5f14c3[_0xb54e('0x46')](createMessage(_0x2bc74a,_0x8822b7,_0x3ebf1e,_0x338d82[_0xb54e('0x2f')][_0xb54e('0x45')]));}}return Promise[_0xb54e('0x47')](_0x5f14c3)[_0xb54e('0xe')](function(){if(_0x1aafdc){_0x4aa3a5[_0xb54e('0x17')]();}else{_0x4aa3a5[_0xb54e('0x28')]();}})[_0xb54e('0x11')](function(_0x51b709){logger['error'](_0xb54e('0x10'),_0x2bc74a,JSON[_0xb54e('0x48')](_0x51b709));_0x4aa3a5[_0xb54e('0x17')]();});}})[_0xb54e('0x11')](function(_0x3f1ba9){logger[_0xb54e('0x12')]('[%s][DIALOGFLOWV2]\x20%s',_0x2bc74a,_0x3f1ba9[_0xb54e('0x2b')]);_0x4aa3a5['next']();});}}catch(_0x14a6c8){logger[_0xb54e('0x12')](_0xb54e('0x10'),_0x2bc74a,JSON['stringify'](_0x14a6c8));_0x4aa3a5[_0xb54e('0x28')]();}};};