fc4587e7eb6e33daea97e633eab8f0f076bb47f2
[motion2.git] / server / services / routing / server / applications / dialogflowV2.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xd8c1=['YYYY-MM-DD\x20HH:mm:ss','out','sms','channel','whatsapp','phone','chat','ChatWebsiteId','account','upperFirst','AccountId','InteractionId','created','isEmpty','getMustacheRender','create','error','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','detectIntent','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','languageCode','queryText','providerResponse','fulfillmentText','all','message','dialogflow','moment','bluebird','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','stringify','isNil','interaction','UserId','next','format'];(function(_0x8c43de,_0x90ff31){var _0xa6591b=function(_0x469716){while(--_0x469716){_0x8c43de['push'](_0x8c43de['shift']());}};_0xa6591b(++_0x90ff31);}(_0xd8c1,0x10d));var _0x1d8c=function(_0x340591,_0x2a97cc){_0x340591=_0x340591-0x0;var _0x207b20=_0xd8c1[_0x340591];return _0x207b20;};'use strict';var _=require('lodash');var dialogflow=require(_0x1d8c('0x0'));var md5=require('md5');var moment=require(_0x1d8c('0x1'));var Promise=require(_0x1d8c('0x2'));var logger=require(_0x1d8c('0x3'))(_0x1d8c('0x4'));var utils=require(_0x1d8c('0x5'));var rpc={'chatMessage':require(_0x1d8c('0x6')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0x1d8c('0x7')),'faxMessage':require(_0x1d8c('0x8')),'whatsappMessage':require(_0x1d8c('0x9'))};function createMessage(_0x14c233,_0x11a547,_0x2a82fc,_0x4b2c19){return new Promise(function(_0x457bee,_0x22282c){var _0xa5e244=_[_0x1d8c('0xa')](_0x2a82fc);_0xa5e244[_0x1d8c('0xb')]=_0x4b2c19;return rpc[_0x11a547+_0x1d8c('0xc')]['create'](_0xa5e244)[_0x1d8c('0xd')](function(){logger[_0x1d8c('0xe')](_0x1d8c('0xf'),_0x14c233,_0xa5e244[_0x1d8c('0xb')]);_0x457bee();})[_0x1d8c('0x10')](function(_0x3aa4fa){logger['error'](_0x1d8c('0xf'),_0x14c233,JSON[_0x1d8c('0x11')](_0x3aa4fa));_0x22282c(_0x3aa4fa);});});}exports['consequence']=function(_0xad9ce3,_0x2aa410){return function(_0x37a157){try{if(!_[_0x1d8c('0x12')](this[_0x1d8c('0x13')][_0x1d8c('0x14')])){logger[_0x1d8c('0xe')](_0x1d8c('0xf'),_0xad9ce3,'Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.');return _0x37a157[_0x1d8c('0x15')]();}var _0x5217a2={'ContactId':this['contact']['id'],'sentAt':moment()[_0x1d8c('0x16')](_0x1d8c('0x17')),'direction':_0x1d8c('0x18')};if(this['channel']===_0x1d8c('0x19')||this[_0x1d8c('0x1a')]===_0x1d8c('0x1b')){_0x5217a2[_0x1d8c('0x1c')]=this[_0x1d8c('0x13')]['phone'];}var _0x4e13cc=this[_0x1d8c('0x1a')];if(_0x4e13cc===_0x1d8c('0x1d')){_0x5217a2[_0x1d8c('0x1e')]=this[_0x1d8c('0x1f')]['id'];}else{_0x5217a2[_[_0x1d8c('0x20')](_0x4e13cc)+_0x1d8c('0x21')]=this[_0x1d8c('0x1f')]['id'];}_0x5217a2[_[_0x1d8c('0x20')](_0x4e13cc)+_0x1d8c('0x22')]=this[_0x1d8c('0x13')]['id'];if(this['interaction'][_0x1d8c('0x23')]){var _0x4f7827=_0x2aa410[0x4];if(!_[_0x1d8c('0x24')](_0x4f7827)){_0x5217a2[_0x1d8c('0xb')]=utils[_0x1d8c('0x25')](_0x4f7827,this);return rpc[_0x4e13cc+_0x1d8c('0xc')][_0x1d8c('0x26')](_0x5217a2)[_0x1d8c('0xd')](function(_0x316855){logger[_0x1d8c('0xe')](_0x1d8c('0xf'),_0xad9ce3,_0x5217a2[_0x1d8c('0xb')]);})[_0x1d8c('0x10')](function(_0x1cf199){logger[_0x1d8c('0x27')](_0x1d8c('0xf'),_0xad9ce3,JSON[_0x1d8c('0x11')](_0x1cf199));})[_0x1d8c('0x28')](function(){logger[_0x1d8c('0xe')](_0x1d8c('0x29'),_0xad9ce3);_0x37a157[_0x1d8c('0x2a')]();});}else{logger[_0x1d8c('0xe')](_0x1d8c('0x2b'),_0xad9ce3);_0x37a157[_0x1d8c('0x2a')]();}}else{var _0x314d79=this;var _0x5af33f=_0x2aa410[0x2][_0x1d8c('0x2c')](/\\n/g,'\x0a');var _0x36dca5={'credentials':{'private_key':_0x5af33f,'client_email':_0x2aa410[0x1]}};var _0x3799de=new dialogflow[(_0x1d8c('0x2d'))](_0x36dca5);var _0x50e5da=_0x3799de[_0x1d8c('0x2e')](_0x2aa410[0x0],md5(_0x314d79[_0x1d8c('0x13')]['id']));var _0x1ef725={'session':_0x50e5da,'queryInput':{'text':{'text':_0x314d79['message'][_0x1d8c('0xb')],'languageCode':_0x2aa410[0x3]||'en'}}};return _0x3799de[_0x1d8c('0x2f')](_0x1ef725)[_0x1d8c('0xd')](function(_0x4bbcf6){if(_0x4bbcf6&&_0x4bbcf6[_0x1d8c('0x30')]){_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x31')]=_0x4bbcf6;var _0x3b50f4=_0x4bbcf6[0x0];var _0x5410ec=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')]&&_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')][_0x1d8c('0x34')]?_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')][_0x1d8c('0x34')][_0x1d8c('0x35')]['boolValue']:![];_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x36')]=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x37')];_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x38')]=_0x3b50f4['queryResult'][_0x1d8c('0x39')];_0x314d79['body'][_0x1d8c('0x3a')]=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')]&&_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')][_0x1d8c('0x34')]?_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x33')][_0x1d8c('0x34')][_0x1d8c('0x35')][_0x1d8c('0x3b')]:![];_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x3c')]=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x3d')][_0x1d8c('0x3e')];_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x3f')]=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x3d')][_0x1d8c('0x40')];_0x314d79[_0x1d8c('0xb')][_0x1d8c('0x41')]=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x3d')][_0x1d8c('0x42')];_0x314d79[_0x1d8c('0xb')]['DIALOGFLOWV2_LANGUAGECODE']=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x43')];_0x314d79[_0x1d8c('0xb')]['DIALOGFLOWV2_QUERYTEXT']=_0x3b50f4[_0x1d8c('0x32')][_0x1d8c('0x44')];_0x314d79[_0x1d8c('0xb')]['DIALOGFLOWV2_SCORE']=_0x3b50f4[_0x1d8c('0x32')]['intentDetectionConfidence'];_0x5217a2['providerName']='dialogflowV2';_0x5217a2[_0x1d8c('0x45')]=JSON['stringify'](_0x4bbcf6);var _0x55b61a=[];for(var _0x313671=0x0;_0x313671<_0x4bbcf6[_0x1d8c('0x30')];_0x313671++){var _0x188b13=_0x4bbcf6[_0x313671];if(_0x188b13&&_0x188b13['queryResult']&&_0x188b13[_0x1d8c('0x32')][_0x1d8c('0x46')]){_0x55b61a['push'](createMessage(_0xad9ce3,_0x4e13cc,_0x5217a2,_0x188b13[_0x1d8c('0x32')][_0x1d8c('0x46')]));}}return Promise[_0x1d8c('0x47')](_0x55b61a)[_0x1d8c('0xd')](function(){if(_0x5410ec){_0x37a157[_0x1d8c('0x15')]();}else{_0x37a157[_0x1d8c('0x2a')]();}})[_0x1d8c('0x10')](function(_0x49432e){logger[_0x1d8c('0x27')](_0x1d8c('0xf'),_0xad9ce3,JSON[_0x1d8c('0x11')](_0x49432e));_0x37a157[_0x1d8c('0x15')]();});}})[_0x1d8c('0x10')](function(_0x5215cf){logger['error']('[%s][DIALOGFLOWV2]\x20%s',_0xad9ce3,_0x5215cf[_0x1d8c('0x48')]);_0x37a157['next']();});}}catch(_0x592181){logger[_0x1d8c('0x27')](_0x1d8c('0xf'),_0xad9ce3,JSON[_0x1d8c('0x11')](_0x592181));_0x37a157[_0x1d8c('0x2a')]();}};};