server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x34ec=['format','YYYY-MM-DD\x20HH:mm:ss','out','channel','whatsapp','interaction','phone','ChatWebsiteId','account','upperFirst','created','getMustacheRender','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','replace','SessionsClient','sessionPath','message','length','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','boolValue','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','languageCode','DIALOGFLOWV2_QUERYTEXT','queryText','intentDetectionConfidence','providerName','fulfillmentText','push','all','lodash','md5','moment','../../../../config/logger','routing','./utils','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/smsMessage','clone','body','Message','create','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','isNil','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact'];(function(_0x4394b6,_0x12357f){var _0x360244=function(_0x5689a1){while(--_0x5689a1){_0x4394b6['push'](_0x4394b6['shift']());}};_0x360244(++_0x12357f);}(_0x34ec,0x180));var _0xc34e=function(_0xd9e31,_0xb789ab){_0xd9e31=_0xd9e31-0x0;var _0x4d5d05=_0x34ec[_0xd9e31];return _0x4d5d05;};'use strict';var _=require(_0xc34e('0x0'));var dialogflow=require('dialogflow');var md5=require(_0xc34e('0x1'));var moment=require(_0xc34e('0x2'));var Promise=require('bluebird');var logger=require(_0xc34e('0x3'))(_0xc34e('0x4'));var utils=require(_0xc34e('0x5'));var rpc={'chatMessage':require(_0xc34e('0x6')),'openchannelMessage':require(_0xc34e('0x7')),'mailMessage':require('../../rpc/mailMessage'),'smsMessage':require(_0xc34e('0x8')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require('../../rpc/whatsappMessage')};function createMessage(_0x3f193d,_0x295ac0,_0x13a2d2,_0x21ee8b){return new Promise(function(_0x2fc582,_0x2b5645){var _0x5b9265=_[_0xc34e('0x9')](_0x13a2d2);_0x5b9265[_0xc34e('0xa')]=_0x21ee8b;return rpc[_0x295ac0+_0xc34e('0xb')][_0xc34e('0xc')](_0x5b9265)[_0xc34e('0xd')](function(){logger[_0xc34e('0xe')](_0xc34e('0xf'),_0x3f193d,_0x5b9265[_0xc34e('0xa')]);_0x2fc582();})[_0xc34e('0x10')](function(_0x2c807f){logger[_0xc34e('0x11')]('[%s][DIALOGFLOWV2]\x20%s',_0x3f193d,JSON[_0xc34e('0x12')](_0x2c807f));_0x2b5645(_0x2c807f);});});}exports[_0xc34e('0x13')]=function(_0x4f39a0,_0x5ce424){return function(_0xf71575){try{if(!_[_0xc34e('0x14')](this['interaction']['UserId'])){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x4f39a0,_0xc34e('0x15'));return _0xf71575[_0xc34e('0x16')]();}var _0x6ef19={'ContactId':this[_0xc34e('0x17')]['id'],'sentAt':moment()[_0xc34e('0x18')](_0xc34e('0x19')),'direction':_0xc34e('0x1a')};if(this[_0xc34e('0x1b')]==='sms'||this[_0xc34e('0x1b')]===_0xc34e('0x1c')){_0x6ef19['phone']=this[_0xc34e('0x1d')][_0xc34e('0x1e')];}var _0xcc70dc=this['channel'];if(_0xcc70dc==='chat'){_0x6ef19[_0xc34e('0x1f')]=this[_0xc34e('0x20')]['id'];}else{_0x6ef19[_[_0xc34e('0x21')](_0xcc70dc)+'AccountId']=this[_0xc34e('0x20')]['id'];}_0x6ef19[_[_0xc34e('0x21')](_0xcc70dc)+'InteractionId']=this[_0xc34e('0x1d')]['id'];if(this[_0xc34e('0x1d')][_0xc34e('0x22')]){var _0x33aed0=_0x5ce424[0x4];if(!_['isEmpty'](_0x33aed0)){_0x6ef19['body']=utils[_0xc34e('0x23')](_0x33aed0,this);return rpc[_0xcc70dc+_0xc34e('0xb')]['create'](_0x6ef19)[_0xc34e('0xd')](function(_0x5d19d4){logger[_0xc34e('0xe')](_0xc34e('0xf'),_0x4f39a0,_0x6ef19[_0xc34e('0xa')]);})[_0xc34e('0x10')](function(_0x196d15){logger[_0xc34e('0x11')](_0xc34e('0xf'),_0x4f39a0,JSON['stringify'](_0x196d15));})[_0xc34e('0x24')](function(){logger[_0xc34e('0xe')](_0xc34e('0x25'),_0x4f39a0);_0xf71575[_0xc34e('0x26')]();});}else{logger[_0xc34e('0xe')](_0xc34e('0x27'),_0x4f39a0);_0xf71575[_0xc34e('0x26')]();}}else{var _0x4fffa6=this;var _0x1343b3=_0x5ce424[0x2][_0xc34e('0x28')](/\\n/g,'\x0a');var _0x3e6ca9={'credentials':{'private_key':_0x1343b3,'client_email':_0x5ce424[0x1]}};var _0x137dab=new dialogflow[(_0xc34e('0x29'))](_0x3e6ca9);var _0x38c30a=_0x137dab[_0xc34e('0x2a')](_0x5ce424[0x0],md5(_0x4fffa6[_0xc34e('0x1d')]['id']));var _0x148b1b={'session':_0x38c30a,'queryInput':{'text':{'text':_0x4fffa6[_0xc34e('0x2b')][_0xc34e('0xa')],'languageCode':_0x5ce424[0x3]||'en'}}};return _0x137dab['detectIntent'](_0x148b1b)[_0xc34e('0xd')](function(_0x1b1e3f){if(_0x1b1e3f&&_0x1b1e3f[_0xc34e('0x2c')]){_0x4fffa6[_0xc34e('0xa')][_0xc34e('0x2d')]=_0x1b1e3f;var _0x4598e3=_0x1b1e3f[0x0];var _0x130398=_0x4598e3[_0xc34e('0x2e')][_0xc34e('0x2f')]&&_0x4598e3['queryResult'][_0xc34e('0x2f')][_0xc34e('0x30')]?_0x4598e3[_0xc34e('0x2e')][_0xc34e('0x2f')]['fields'][_0xc34e('0x31')]['boolValue']:![];_0x4fffa6[_0xc34e('0xa')]['DIALOGFLOWV2_ACTION']=_0x4598e3[_0xc34e('0x2e')][_0xc34e('0x32')];_0x4fffa6[_0xc34e('0xa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