server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8510=['boolValue','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','DIALOGFLOWV2_ENDCONVERSATION','name','DIALOGFLOWV2_INTENTDISPLAYNAME','intent','displayName','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','languageCode','queryText','DIALOGFLOWV2_SCORE','providerName','length','push','fulfillmentText','all','lodash','dialogflow','moment','routing','../../rpc/chatMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/faxMessage','../../rpc/whatsappMessage','clone','body','Message','[%s][DIALOGFLOWV2]\x20%s','error','stringify','isNil','interaction','info','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','YYYY-MM-DD\x20HH:mm:ss','channel','whatsapp','phone','chat','ChatWebsiteId','account','AccountId','upperFirst','InteractionId','getMustacheRender','create','then','catch','finally','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','stop','replace','SessionsClient','sessionPath','message','dialogflowV2','diagnosticInfo','fields','queryResult','end_conversation'];(function(_0x445023,_0x371404){var _0x4bcc65=function(_0x2de7fe){while(--_0x2de7fe){_0x445023['push'](_0x445023['shift']());}};_0x4bcc65(++_0x371404);}(_0x8510,0xe0));var _0x0851=function(_0x5b15cd,_0x187865){_0x5b15cd=_0x5b15cd-0x0;var _0x357324=_0x8510[_0x5b15cd];return _0x357324;};'use strict';var _=require(_0x0851('0x0'));var dialogflow=require(_0x0851('0x1'));var md5=require('md5');var moment=require(_0x0851('0x2'));var Promise=require('bluebird');var logger=require('../../../../config/logger')(_0x0851('0x3'));var utils=require('./utils');var rpc={'chatMessage':require(_0x0851('0x4')),'openchannelMessage':require('../../rpc/openchannelMessage'),'mailMessage':require(_0x0851('0x5')),'smsMessage':require(_0x0851('0x6')),'faxMessage':require(_0x0851('0x7')),'whatsappMessage':require(_0x0851('0x8'))};function createMessage(_0x2bed13,_0x422285,_0x4d9683,_0xaa6254){return new Promise(function(_0x5306a9,_0x2e94b4){var _0x45f59e=_[_0x0851('0x9')](_0x4d9683);_0x45f59e[_0x0851('0xa')]=_0xaa6254;return rpc[_0x422285+_0x0851('0xb')]['create'](_0x45f59e)['then'](function(){logger['info'](_0x0851('0xc'),_0x2bed13,_0x45f59e[_0x0851('0xa')]);_0x5306a9();})['catch'](function(_0x5840fe){logger[_0x0851('0xd')]('[%s][DIALOGFLOWV2]\x20%s',_0x2bed13,JSON[_0x0851('0xe')](_0x5840fe));_0x2e94b4(_0x5840fe);});});}exports['consequence']=function(_0x29db11,_0x310222){return function(_0x2fc5fc){try{if(!_[_0x0851('0xf')](this[_0x0851('0x10')]['UserId'])){logger[_0x0851('0x11')](_0x0851('0xc'),_0x29db11,_0x0851('0x12'));return _0x2fc5fc[_0x0851('0x13')]();}var _0x40c87e={'ContactId':this[_0x0851('0x14')]['id'],'sentAt':moment()['format'](_0x0851('0x15')),'direction':'out'};if(this['channel']==='sms'||this[_0x0851('0x16')]===_0x0851('0x17')){_0x40c87e[_0x0851('0x18')]=this[_0x0851('0x10')]['phone'];}var _0xda2663=this[_0x0851('0x16')];if(_0xda2663===_0x0851('0x19')){_0x40c87e[_0x0851('0x1a')]=this[_0x0851('0x1b')]['id'];}else{_0x40c87e[_['upperFirst'](_0xda2663)+_0x0851('0x1c')]=this[_0x0851('0x1b')]['id'];}_0x40c87e[_[_0x0851('0x1d')](_0xda2663)+_0x0851('0x1e')]=this[_0x0851('0x10')]['id'];if(this[_0x0851('0x10')]['created']){var _0xc2ca7f=_0x310222[0x4];if(!_['isEmpty'](_0xc2ca7f)){_0x40c87e['body']=utils[_0x0851('0x1f')](_0xc2ca7f,this);return rpc[_0xda2663+_0x0851('0xb')][_0x0851('0x20')](_0x40c87e)[_0x0851('0x21')](function(_0x15ebec){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x29db11,_0x40c87e[_0x0851('0xa')]);})[_0x0851('0x22')](function(_0x43d8a2){logger[_0x0851('0xd')](_0x0851('0xc'),_0x29db11,JSON['stringify'](_0x43d8a2));})[_0x0851('0x23')](function(){logger[_0x0851('0x11')](_0x0851('0x24'),_0x29db11);_0x2fc5fc['stop']();});}else{logger['info'](_0x0851('0x25'),_0x29db11);_0x2fc5fc[_0x0851('0x26')]();}}else{var _0x11bb92=this;var _0x5c0366=_0x310222[0x2][_0x0851('0x27')](/\\n/g,'\x0a');var _0x36a8d6={'credentials':{'private_key':_0x5c0366,'client_email':_0x310222[0x1]}};var _0x1286b3=new dialogflow[(_0x0851('0x28'))](_0x36a8d6);var _0xd46769=_0x1286b3[_0x0851('0x29')](_0x310222[0x0],md5(_0x11bb92[_0x0851('0x10')]['id']));var _0xec3059={'session':_0xd46769,'queryInput':{'text':{'text':_0x11bb92[_0x0851('0x2a')][_0x0851('0xa')],'languageCode':_0x310222[0x3]||'en'}}};return _0x1286b3['detectIntent'](_0xec3059)[_0x0851('0x21')](function(_0x427fce){if(_0x427fce&&_0x427fce['length']){_0x11bb92[_0x0851('0xa')][_0x0851('0x2b')]=_0x427fce;var _0x4a4619=_0x427fce[0x0];var _0x4224ad=_0x4a4619['queryResult'][_0x0851('0x2c')]&&_0x4a4619['queryResult'][_0x0851('0x2c')][_0x0851('0x2d')]?_0x4a4619[_0x0851('0x2e')][_0x0851('0x2c')]['fields'][_0x0851('0x2f')][_0x0851('0x30')]:![];_0x11bb92[_0x0851('0xa')][_0x0851('0x31')]=_0x4a4619[_0x0851('0x2e')][_0x0851('0x32')];_0x11bb92[_0x0851('0xa')][_0x0851('0x33')]=_0x4a4619[_0x0851('0x2e')]['allRequiredParamsPresent'];_0x11bb92[_0x0851('0xa')][_0x0851('0x34')]=_0x4a4619[_0x0851('0x2e')][_0x0851('0x2c')]&&_0x4a4619[_0x0851('0x2e')]['diagnosticInfo'][_0x0851('0x2d')]?_0x4a4619['queryResult'][_0x0851('0x2c')][_0x0851('0x2d')][_0x0851('0x2f')][_0x0851('0x30')]:![];_0x11bb92[_0x0851('0xa')]['DIALOGFLOWV2_INTENTNAME']=_0x4a4619[_0x0851('0x2e')]['intent'][_0x0851('0x35')];_0x11bb92['body'][_0x0851('0x36')]=_0x4a4619['queryResult'][_0x0851('0x37')][_0x0851('0x38')];_0x11bb92[_0x0851('0xa')][_0x0851('0x39')]=_0x4a4619[_0x0851('0x2e')][_0x0851('0x37')][_0x0851('0x3a')];_0x11bb92[_0x0851('0xa')][_0x0851('0x3b')]=_0x4a4619[_0x0851('0x2e')][_0x0851('0x3c')];_0x11bb92[_0x0851('0xa')]['DIALOGFLOWV2_QUERYTEXT']=_0x4a4619[_0x0851('0x2e')][_0x0851('0x3d')];_0x11bb92[_0x0851('0xa')][_0x0851('0x3e')]=_0x4a4619[_0x0851('0x2e')]['intentDetectionConfidence'];_0x40c87e[_0x0851('0x3f')]=_0x0851('0x2b');_0x40c87e['providerResponse']=JSON['stringify'](_0x427fce);var _0x1e72bb=[];for(var _0xab6992=0x0;_0xab6992<_0x427fce[_0x0851('0x40')];_0xab6992++){var _0x1c6d0c=_0x427fce[_0xab6992];if(_0x1c6d0c&&_0x1c6d0c[_0x0851('0x2e')]&&_0x1c6d0c[_0x0851('0x2e')]['fulfillmentText']){_0x1e72bb[_0x0851('0x41')](createMessage(_0x29db11,_0xda2663,_0x40c87e,_0x1c6d0c[_0x0851('0x2e')][_0x0851('0x42')]));}}return Promise[_0x0851('0x43')](_0x1e72bb)[_0x0851('0x21')](function(){if(_0x4224ad){_0x2fc5fc[_0x0851('0x13')]();}else{_0x2fc5fc[_0x0851('0x26')]();}})['catch'](function(_0x598da9){logger[_0x0851('0xd')](_0x0851('0xc'),_0x29db11,JSON['stringify'](_0x598da9));_0x2fc5fc[_0x0851('0x13')]();});}})['catch'](function(_0xd004f2){logger[_0x0851('0xd')](_0x0851('0xc'),_0x29db11,_0xd004f2[_0x0851('0x2a')]);_0x2fc5fc[_0x0851('0x13')]();});}}catch(_0x5b3c16){logger[_0x0851('0xd')](_0x0851('0xc'),_0x29db11,JSON[_0x0851('0xe')](_0x5b3c16));_0x2fc5fc[_0x0851('0x26')]();}};};