server/services/routing/server/applications/dialogflowV2.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x10dc=['upperFirst','InteractionId','created','isEmpty','getMustacheRender','create','body','stop','[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20is\x20empty.\x20It\x20will\x20wait\x20for\x20a\x20message\x20from\x20customer!','SessionsClient','sessionPath','message','dialogflowV2','queryResult','diagnosticInfo','fields','end_conversation','DIALOGFLOWV2_ACTION','action','DIALOGFLOWV2_ALLREQUIREDPARAMSPRESENT','allRequiredParamsPresent','DIALOGFLOWV2_ENDCONVERSATION','boolValue','DIALOGFLOWV2_INTENTNAME','intent','name','DIALOGFLOWV2_INTENTDISPLAYNAME','DIALOGFLOWV2_ISFALLBACKINTENT','isFallback','DIALOGFLOWV2_LANGUAGECODE','DIALOGFLOWV2_QUERYTEXT','queryText','DIALOGFLOWV2_SCORE','intentDetectionConfidence','providerName','length','fulfillmentText','push','all','lodash','dialogflow','md5','moment','../../rpc/chatMessage','../../rpc/openchannelMessage','../../rpc/mailMessage','../../rpc/smsMessage','../../rpc/whatsappMessage','Message','then','info','[%s][DIALOGFLOWV2]\x20%s','catch','error','stringify','consequence','isNil','interaction','UserId','Agent\x20is\x20managing\x20the\x20interaction.\x20Go\x20to\x20next\x20application.','next','contact','format','YYYY-MM-DD\x20HH:mm:ss','out','channel','sms','phone','chat','account'];(function(_0x388872,_0x55971d){var _0x1161e2=function(_0x52a442){while(--_0x52a442){_0x388872['push'](_0x388872['shift']());}};_0x1161e2(++_0x55971d);}(_0x10dc,0x13f));var _0xc10d=function(_0x248c90,_0x1ed333){_0x248c90=_0x248c90-0x0;var _0x449036=_0x10dc[_0x248c90];return _0x449036;};'use strict';var _=require(_0xc10d('0x0'));var dialogflow=require(_0xc10d('0x1'));var md5=require(_0xc10d('0x2'));var moment=require(_0xc10d('0x3'));var Promise=require('bluebird');var logger=require('../../../../config/logger')('routing');var utils=require('./utils');var rpc={'chatMessage':require(_0xc10d('0x4')),'openchannelMessage':require(_0xc10d('0x5')),'mailMessage':require(_0xc10d('0x6')),'smsMessage':require(_0xc10d('0x7')),'faxMessage':require('../../rpc/faxMessage'),'whatsappMessage':require(_0xc10d('0x8'))};function createMessage(_0x359469,_0x46848b,_0x223749,_0x58c0de){return new Promise(function(_0x162808,_0x486d17){var _0xb28ec5=_['clone'](_0x223749);_0xb28ec5['body']=_0x58c0de;return rpc[_0x46848b+_0xc10d('0x9')]['create'](_0xb28ec5)[_0xc10d('0xa')](function(){logger[_0xc10d('0xb')](_0xc10d('0xc'),_0x359469,_0xb28ec5['body']);_0x162808();})[_0xc10d('0xd')](function(_0x22d6d7){logger[_0xc10d('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x359469,JSON[_0xc10d('0xf')](_0x22d6d7));_0x486d17(_0x22d6d7);});});}exports[_0xc10d('0x10')]=function(_0x33820e,_0x5ec67b){return function(_0x3d804f){try{if(!_[_0xc10d('0x11')](this[_0xc10d('0x12')][_0xc10d('0x13')])){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x33820e,_0xc10d('0x14'));return _0x3d804f[_0xc10d('0x15')]();}var _0x3b68f5={'ContactId':this[_0xc10d('0x16')]['id'],'sentAt':moment()[_0xc10d('0x17')](_0xc10d('0x18')),'direction':_0xc10d('0x19')};if(this[_0xc10d('0x1a')]===_0xc10d('0x1b')||this[_0xc10d('0x1a')]==='whatsapp'){_0x3b68f5[_0xc10d('0x1c')]=this[_0xc10d('0x12')][_0xc10d('0x1c')];}var _0x3a34aa=this['channel'];if(_0x3a34aa===_0xc10d('0x1d')){_0x3b68f5['ChatWebsiteId']=this[_0xc10d('0x1e')]['id'];}else{_0x3b68f5[_[_0xc10d('0x1f')](_0x3a34aa)+'AccountId']=this[_0xc10d('0x1e')]['id'];}_0x3b68f5[_[_0xc10d('0x1f')](_0x3a34aa)+_0xc10d('0x20')]=this[_0xc10d('0x12')]['id'];if(this[_0xc10d('0x12')][_0xc10d('0x21')]){var _0x2d9610=_0x5ec67b[0x4];if(!_[_0xc10d('0x22')](_0x2d9610)){_0x3b68f5['body']=utils[_0xc10d('0x23')](_0x2d9610,this);return rpc[_0x3a34aa+_0xc10d('0x9')][_0xc10d('0x24')](_0x3b68f5)[_0xc10d('0xa')](function(_0x2762f8){logger['info']('[%s][DIALOGFLOWV2]\x20%s',_0x33820e,_0x3b68f5[_0xc10d('0x25')]);})[_0xc10d('0xd')](function(_0x2d39cc){logger[_0xc10d('0xe')](_0xc10d('0xc'),_0x33820e,JSON['stringify'](_0x2d39cc));})['finally'](function(){logger[_0xc10d('0xb')]('[%s][DIALOGFLOWV2]\x20Welcome\x20Message\x20has\x20been\x20sent!',_0x33820e);_0x3d804f[_0xc10d('0x26')]();});}else{logger['info'](_0xc10d('0x27'),_0x33820e);_0x3d804f[_0xc10d('0x26')]();}}else{var _0x239c5a=this;var _0x23d005=_0x5ec67b[0x2]['replace'](/\\n/g,'\x0a');var _0x5978fa={'credentials':{'private_key':_0x23d005,'client_email':_0x5ec67b[0x1]}};var _0x55c0ee=new dialogflow[(_0xc10d('0x28'))](_0x5978fa);var _0x1e2933=_0x55c0ee[_0xc10d('0x29')](_0x5ec67b[0x0],md5(_0x239c5a[_0xc10d('0x12')]['id']));var _0x276e59={'session':_0x1e2933,'queryInput':{'text':{'text':_0x239c5a[_0xc10d('0x2a')]['body'],'languageCode':_0x5ec67b[0x3]||'en'}}};return _0x55c0ee['detectIntent'](_0x276e59)[_0xc10d('0xa')](function(_0x292460){if(_0x292460&&_0x292460['length']){_0x239c5a[_0xc10d('0x25')][_0xc10d('0x2b')]=_0x292460;var _0x1b1245=_0x292460[0x0];var _0x5774d0=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x2d')]&&_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x2d')][_0xc10d('0x2e')]?_0x1b1245[_0xc10d('0x2c')]['diagnosticInfo'][_0xc10d('0x2e')][_0xc10d('0x2f')]['boolValue']:![];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x30')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x31')];_0x239c5a['body'][_0xc10d('0x32')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x33')];_0x239c5a['body'][_0xc10d('0x34')]=_0x1b1245[_0xc10d('0x2c')]['diagnosticInfo']&&_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x2d')][_0xc10d('0x2e')]?_0x1b1245[_0xc10d('0x2c')]['diagnosticInfo'][_0xc10d('0x2e')][_0xc10d('0x2f')][_0xc10d('0x35')]:![];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x36')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x37')][_0xc10d('0x38')];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x39')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x37')]['displayName'];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x3a')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x37')][_0xc10d('0x3b')];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x3c')]=_0x1b1245[_0xc10d('0x2c')]['languageCode'];_0x239c5a[_0xc10d('0x25')][_0xc10d('0x3d')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x3e')];_0x239c5a['body'][_0xc10d('0x3f')]=_0x1b1245[_0xc10d('0x2c')][_0xc10d('0x40')];_0x3b68f5[_0xc10d('0x41')]=_0xc10d('0x2b');_0x3b68f5['providerResponse']=JSON[_0xc10d('0xf')](_0x292460);var _0x5b3aec=[];for(var _0x114f87=0x0;_0x114f87<_0x292460[_0xc10d('0x42')];_0x114f87++){var _0x325d5a=_0x292460[_0x114f87];if(_0x325d5a&&_0x325d5a['queryResult']&&_0x325d5a[_0xc10d('0x2c')][_0xc10d('0x43')]){_0x5b3aec[_0xc10d('0x44')](createMessage(_0x33820e,_0x3a34aa,_0x3b68f5,_0x325d5a['queryResult'][_0xc10d('0x43')]));}}return Promise[_0xc10d('0x45')](_0x5b3aec)[_0xc10d('0xa')](function(){if(_0x5774d0){_0x3d804f[_0xc10d('0x15')]();}else{_0x3d804f[_0xc10d('0x26')]();}})[_0xc10d('0xd')](function(_0x240646){logger[_0xc10d('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x33820e,JSON[_0xc10d('0xf')](_0x240646));_0x3d804f[_0xc10d('0x15')]();});}})[_0xc10d('0xd')](function(_0x94cc1f){logger[_0xc10d('0xe')](_0xc10d('0xc'),_0x33820e,_0x94cc1f['message']);_0x3d804f['next']();});}}catch(_0x148241){logger[_0xc10d('0xe')]('[%s][DIALOGFLOWV2]\x20%s',_0x33820e,JSON[_0xc10d('0xf')](_0x148241));_0x3d804f[_0xc10d('0x26')]();}};};