Built motion from commit (unavailable).|2.5.14
[motion2.git] / server / services / routing / server / applications / strategy / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xfacc=['TIMEOUT','exports','./util','../../../../../config/logger','squeue','agent','realtime','push','bind','handleTimeout','timeout','drained','handleDrained','prototype','handleRun','info','[%s][AGENT]\x20try\x20with\x20%s','isNil','agents','[%s][AGENT]\x20agent\x20skipped,\x20unknown\x20id\x20%s','routing','forcedOwnership','isAgentAvailable','channel','busy','busyQueue','showNotification','notificationId','writeLog','RINGING',':FORCED','[%s][AGENT]\x20agent\x20%s\x20is\x20not\x20available','[%s][AGENT]\x20timeout\x20with\x20%s','hideNotification'];(function(_0x1d363c,_0x5bca40){var _0x346c50=function(_0x761759){while(--_0x761759){_0x1d363c['push'](_0x1d363c['shift']());}};_0x346c50(++_0x5bca40);}(_0xfacc,0x8a));var _0xcfac=function(_0x71fdbc,_0xc528f2){_0x71fdbc=_0x71fdbc-0x0;var _0x5ec9f8=_0xfacc[_0x71fdbc];return _0x5ec9f8;};'use strict';var _=require('lodash');var uuid=require('uuid');var util=require(_0xcfac('0x0'));var logger=require(_0xcfac('0x1'))('routing');var Agent=function(_0xc7f743,_0x28cf9d,_0x13efd8,_0xfc8385){this['notificationId']=uuid['v4']();this[_0xcfac('0x2')]=_0xc7f743;this[_0xcfac('0x3')]=_0x28cf9d;this[_0xcfac('0x4')]=_0x13efd8;this['routing']=_0xfc8385;this['squeue'][_0xcfac('0x5')](this['handleRun'][_0xcfac('0x6')](this),this[_0xcfac('0x7')][_0xcfac('0x6')](this));this[_0xcfac('0x2')]['on'](_0xcfac('0x8'),this['handleTimeout']['bind'](this));this[_0xcfac('0x2')]['on'](_0xcfac('0x9'),this[_0xcfac('0xa')][_0xcfac('0x6')](this));};Agent[_0xcfac('0xb')][_0xcfac('0x5')]=function(){this[_0xcfac('0x2')][_0xcfac('0x5')](this[_0xcfac('0xc')][_0xcfac('0x6')](this),this[_0xcfac('0x7')][_0xcfac('0x6')](this));};Agent['prototype'][_0xcfac('0xa')]=function(){this[_0xcfac('0x7')](!![]);};Agent['prototype'][_0xcfac('0xc')]=function(_0x2c8308){logger[_0xcfac('0xd')](_0xcfac('0xe'),this['squeue']['id'],this[_0xcfac('0x3')]['id']);if(_[_0xcfac('0xf')](this[_0xcfac('0x4')][_0xcfac('0x10')][this['agent']['id']])){logger[_0xcfac('0xd')](_0xcfac('0x11'),this['squeue']['id'],this[_0xcfac('0x3')]['id']);setTimeout(this[_0xcfac('0x5')][_0xcfac('0x6')](this),0x3e8);}else{if(this[_0xcfac('0x12')][_0xcfac('0x13')]||util[_0xcfac('0x14')](this[_0xcfac('0x2')]['id'],this[_0xcfac('0x4')][_0xcfac('0x10')][this['agent']['id']],this[_0xcfac('0x2')][_0xcfac('0x15')],![])){this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']][_0xcfac('0x16')]=!![];this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']][_0xcfac('0x17')]=undefined;util[_0xcfac('0x18')](this[_0xcfac('0x19')],this['squeue']['id'],this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']],null,this[_0xcfac('0x12')]);util[_0xcfac('0x1a')](this[_0xcfac('0x2')]['id'],this['realtime'][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']],_0xcfac('0x1b')+(this[_0xcfac('0x12')][_0xcfac('0x13')]?_0xcfac('0x1c'):''));}else{logger['info'](_0xcfac('0x1d'),this[_0xcfac('0x2')]['id'],this[_0xcfac('0x3')]['id']);setTimeout(this[_0xcfac('0x5')][_0xcfac('0x6')](this),0x3e8);}}};Agent[_0xcfac('0xb')][_0xcfac('0x7')]=function(_0x565a6c){if(_['isNil'](this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']])){return logger['info'](_0xcfac('0x11'),this[_0xcfac('0x2')]['id'],this['agent']['id']);}else{logger[_0xcfac('0xd')](_0xcfac('0x1e'),this[_0xcfac('0x2')]['id'],this['agent']['id']);util[_0xcfac('0x1f')](this['notificationId'],this[_0xcfac('0x2')]['id'],this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']],null,this[_0xcfac('0x12')]);this[_0xcfac('0x4')]['agents'][this['agent']['id']][_0xcfac('0x16')]=![];this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']][_0xcfac('0x17')]=undefined;util[_0xcfac('0x1a')](this[_0xcfac('0x2')]['id'],this[_0xcfac('0x4')][_0xcfac('0x10')][this[_0xcfac('0x3')]['id']],_0x565a6c?'STOP':_0xcfac('0x20'));}if(!_0x565a6c){setTimeout(this[_0xcfac('0x5')]['bind'](this),0x3e8);}};function agent(_0x4d0e29,_0x44bd0c,_0x302562,_0x580e51){return new Agent(_0x4d0e29,_0x44bd0c,_0x302562,_0x580e51);}module[_0xcfac('0x21')]=agent;