Built motion from commit (unavailable).|2.5.10
[motion2.git] / server / services / routing / server / applications / strategy / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x25bf=['handleRun','bind','handleTimeout','timeout','handleDrained','prototype','isNil','info','[%s][AGENT]\x20agent\x20skipped,\x20unknown\x20id\x20%s','forcedOwnership','isAgentAvailable','agents','channel','busy','busyQueue','writeLog','[%s][AGENT]\x20agent\x20%s\x20is\x20not\x20available','[%s][AGENT]\x20timeout\x20with\x20%s','hideNotification','uuid','./util','../../../../../config/logger','notificationId','squeue','agent','realtime','routing','push'];(function(_0x80e9cc,_0x109013){var _0x5a829a=function(_0xe66125){while(--_0xe66125){_0x80e9cc['push'](_0x80e9cc['shift']());}};_0x5a829a(++_0x109013);}(_0x25bf,0x12b));var _0xf25b=function(_0x321bb2,_0x202794){_0x321bb2=_0x321bb2-0x0;var _0x9c12ed=_0x25bf[_0x321bb2];return _0x9c12ed;};'use strict';var _=require('lodash');var uuid=require(_0xf25b('0x0'));var util=require(_0xf25b('0x1'));var logger=require(_0xf25b('0x2'))('routing');var Agent=function(_0x9e79d3,_0x47ae9b,_0x3ea65f,_0x14ae52){this[_0xf25b('0x3')]=uuid['v4']();this[_0xf25b('0x4')]=_0x9e79d3;this[_0xf25b('0x5')]=_0x47ae9b;this[_0xf25b('0x6')]=_0x3ea65f;this[_0xf25b('0x7')]=_0x14ae52;this['squeue'][_0xf25b('0x8')](this[_0xf25b('0x9')][_0xf25b('0xa')](this),this[_0xf25b('0xb')][_0xf25b('0xa')](this));this[_0xf25b('0x4')]['on'](_0xf25b('0xc'),this['handleTimeout'][_0xf25b('0xa')](this));this[_0xf25b('0x4')]['on']('drained',this[_0xf25b('0xd')][_0xf25b('0xa')](this));};Agent[_0xf25b('0xe')][_0xf25b('0x8')]=function(){this[_0xf25b('0x4')][_0xf25b('0x8')](this[_0xf25b('0x9')]['bind'](this),this[_0xf25b('0xb')][_0xf25b('0xa')](this));};Agent[_0xf25b('0xe')][_0xf25b('0xd')]=function(){this[_0xf25b('0xb')](!![]);};Agent[_0xf25b('0xe')][_0xf25b('0x9')]=function(_0x327ef2){logger['info']('[%s][AGENT]\x20try\x20with\x20%s',this[_0xf25b('0x4')]['id'],this['agent']['id']);if(_[_0xf25b('0xf')](this[_0xf25b('0x6')]['agents'][this[_0xf25b('0x5')]['id']])){logger[_0xf25b('0x10')](_0xf25b('0x11'),this['squeue']['id'],this[_0xf25b('0x5')]['id']);setTimeout(this['push']['bind'](this),0x3e8);}else{if(this[_0xf25b('0x7')][_0xf25b('0x12')]||util[_0xf25b('0x13')](this[_0xf25b('0x4')]['id'],this[_0xf25b('0x6')][_0xf25b('0x14')][this['agent']['id']],this[_0xf25b('0x4')][_0xf25b('0x15')],![])){this['realtime'][_0xf25b('0x14')][this[_0xf25b('0x5')]['id']][_0xf25b('0x16')]=!![];this[_0xf25b('0x6')][_0xf25b('0x14')][this['agent']['id']][_0xf25b('0x17')]=undefined;util['showNotification'](this['notificationId'],this[_0xf25b('0x4')]['id'],this[_0xf25b('0x6')]['agents'][this[_0xf25b('0x5')]['id']],null,this['routing']);util[_0xf25b('0x18')](this[_0xf25b('0x4')]['id'],this['realtime']['agents'][this[_0xf25b('0x5')]['id']],'RINGING'+(this[_0xf25b('0x7')]['forcedOwnership']?':FORCED':''));}else{logger[_0xf25b('0x10')](_0xf25b('0x19'),this['squeue']['id'],this['agent']['id']);setTimeout(this[_0xf25b('0x8')][_0xf25b('0xa')](this),0x3e8);}}};Agent[_0xf25b('0xe')][_0xf25b('0xb')]=function(_0x3d5a69){if(_[_0xf25b('0xf')](this[_0xf25b('0x6')][_0xf25b('0x14')][this[_0xf25b('0x5')]['id']])){return logger[_0xf25b('0x10')]('[%s][AGENT]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0xf25b('0x5')]['id']);}else{logger[_0xf25b('0x10')](_0xf25b('0x1a'),this[_0xf25b('0x4')]['id'],this[_0xf25b('0x5')]['id']);util[_0xf25b('0x1b')](this['notificationId'],this[_0xf25b('0x4')]['id'],this[_0xf25b('0x6')]['agents'][this[_0xf25b('0x5')]['id']],null,this[_0xf25b('0x7')]);this[_0xf25b('0x6')][_0xf25b('0x14')][this['agent']['id']][_0xf25b('0x16')]=![];this[_0xf25b('0x6')][_0xf25b('0x14')][this[_0xf25b('0x5')]['id']][_0xf25b('0x17')]=undefined;util[_0xf25b('0x18')](this[_0xf25b('0x4')]['id'],this[_0xf25b('0x6')]['agents'][this[_0xf25b('0x5')]['id']],_0x3d5a69?'STOP':'TIMEOUT');}if(!_0x3d5a69){setTimeout(this[_0xf25b('0x8')][_0xf25b('0xa')](this),0x3e8);}};function agent(_0x370d17,_0x36809f,_0x2daa32,_0x15027d){return new Agent(_0x370d17,_0x36809f,_0x2daa32,_0x15027d);}module['exports']=agent;