Built motion from commit (unavailable).|2.5.15
[motion2.git] / server / services / routing / server / applications / strategy / agent.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x293a=['prototype','push','handleRun','[%s][AGENT]\x20try\x20with\x20%s','realtime','agents','info','[%s][AGENT]\x20agent\x20skipped,\x20unknown\x20id\x20%s','forcedOwnership','isAgentAvailable','channel','busyQueue','showNotification','notificationId','writeLog','RINGING',':FORCED','[%s][AGENT]\x20agent\x20%s\x20is\x20not\x20available','isNil','[%s][AGENT]\x20timeout\x20with\x20%s','busy','STOP','exports','lodash','uuid','./util','routing','agent','squeue','bind','timeout','handleTimeout','drained','handleDrained'];(function(_0x45b034,_0x3a57dd){var _0x509cb0=function(_0x3a89d5){while(--_0x3a89d5){_0x45b034['push'](_0x45b034['shift']());}};_0x509cb0(++_0x3a57dd);}(_0x293a,0x7d));var _0xa293=function(_0x399869,_0x11b444){_0x399869=_0x399869-0x0;var _0x4ff731=_0x293a[_0x399869];return _0x4ff731;};'use strict';var _=require(_0xa293('0x0'));var uuid=require(_0xa293('0x1'));var util=require(_0xa293('0x2'));var logger=require('../../../../../config/logger')(_0xa293('0x3'));var Agent=function(_0x221c5d,_0x134fcc,_0x15d4f3,_0x46fe77){this['notificationId']=uuid['v4']();this['squeue']=_0x221c5d;this[_0xa293('0x4')]=_0x134fcc;this['realtime']=_0x15d4f3;this[_0xa293('0x3')]=_0x46fe77;this[_0xa293('0x5')]['push'](this['handleRun'][_0xa293('0x6')](this),this['handleTimeout'][_0xa293('0x6')](this));this['squeue']['on'](_0xa293('0x7'),this[_0xa293('0x8')]['bind'](this));this[_0xa293('0x5')]['on'](_0xa293('0x9'),this[_0xa293('0xa')]['bind'](this));};Agent[_0xa293('0xb')][_0xa293('0xc')]=function(){this['squeue'][_0xa293('0xc')](this['handleRun']['bind'](this),this['handleTimeout']['bind'](this));};Agent[_0xa293('0xb')][_0xa293('0xa')]=function(){this[_0xa293('0x8')](!![]);};Agent[_0xa293('0xb')][_0xa293('0xd')]=function(_0x50aee4){logger['info'](_0xa293('0xe'),this[_0xa293('0x5')]['id'],this[_0xa293('0x4')]['id']);if(_['isNil'](this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']])){logger[_0xa293('0x11')](_0xa293('0x12'),this['squeue']['id'],this[_0xa293('0x4')]['id']);setTimeout(this[_0xa293('0xc')][_0xa293('0x6')](this),0x3e8);}else{if(this[_0xa293('0x3')][_0xa293('0x13')]||util[_0xa293('0x14')](this[_0xa293('0x5')]['id'],this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']],this[_0xa293('0x5')][_0xa293('0x15')],![])){this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']]['busy']=!![];this['realtime'][_0xa293('0x10')][this[_0xa293('0x4')]['id']][_0xa293('0x16')]=undefined;util[_0xa293('0x17')](this[_0xa293('0x18')],this[_0xa293('0x5')]['id'],this[_0xa293('0xf')][_0xa293('0x10')][this['agent']['id']],null,this[_0xa293('0x3')]);util[_0xa293('0x19')](this[_0xa293('0x5')]['id'],this['realtime'][_0xa293('0x10')][this[_0xa293('0x4')]['id']],_0xa293('0x1a')+(this[_0xa293('0x3')][_0xa293('0x13')]?_0xa293('0x1b'):''));}else{logger['info'](_0xa293('0x1c'),this[_0xa293('0x5')]['id'],this['agent']['id']);setTimeout(this[_0xa293('0xc')]['bind'](this),0x3e8);}}};Agent[_0xa293('0xb')][_0xa293('0x8')]=function(_0x5e6dd0){if(_[_0xa293('0x1d')](this['realtime'][_0xa293('0x10')][this[_0xa293('0x4')]['id']])){return logger[_0xa293('0x11')](_0xa293('0x12'),this[_0xa293('0x5')]['id'],this[_0xa293('0x4')]['id']);}else{logger[_0xa293('0x11')](_0xa293('0x1e'),this[_0xa293('0x5')]['id'],this[_0xa293('0x4')]['id']);util['hideNotification'](this[_0xa293('0x18')],this[_0xa293('0x5')]['id'],this[_0xa293('0xf')][_0xa293('0x10')][this['agent']['id']],null,this[_0xa293('0x3')]);this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']][_0xa293('0x1f')]=![];this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']][_0xa293('0x16')]=undefined;util[_0xa293('0x19')](this[_0xa293('0x5')]['id'],this[_0xa293('0xf')][_0xa293('0x10')][this[_0xa293('0x4')]['id']],_0x5e6dd0?_0xa293('0x20'):'TIMEOUT');}if(!_0x5e6dd0){setTimeout(this['push'][_0xa293('0x6')](this),0x3e8);}};function agent(_0x58a1e0,_0x405cbd,_0x47cf8d,_0x366862){return new Agent(_0x58a1e0,_0x405cbd,_0x47cf8d,_0x366862);}module[_0xa293('0x21')]=agent;