server/services/routing/server/applications/strategy/beepall.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x0460=['writeLog','busy','busyQueue','name','[%s][QUEUE]\x20EMPTY','hideNotification','STOP','TIMEOUT','lodash','uuid','./util','routing','notificationId','squeue','queue','realtime','push','bind','timeout','handleTimeout','drained','handleDrained','prototype','handleRun','isNil','Agents','length','agents','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s'];(function(_0x4a4193,_0x13894f){var _0x514a67=function(_0x207d30){while(--_0x207d30){_0x4a4193['push'](_0x4a4193['shift']());}};_0x514a67(++_0x13894f);}(_0x0460,0xda));var _0x0046=function(_0x501f64,_0x13d8b5){_0x501f64=_0x501f64-0x0;var _0x46c0d7=_0x0460[_0x501f64];return _0x46c0d7;};'use strict';var _=require(_0x0046('0x0'));var uuid=require(_0x0046('0x1'));var util=require(_0x0046('0x2'));var logger=require('../../../../../config/logger')(_0x0046('0x3'));var Beepall=function(_0x260931,_0x319dc8,_0x2d4d91,_0x20f6b6){this[_0x0046('0x4')]=uuid['v4']();this[_0x0046('0x5')]=_0x260931;this[_0x0046('0x6')]=_0x319dc8;this[_0x0046('0x7')]=_0x2d4d91;this[_0x0046('0x3')]=_0x20f6b6;this[_0x0046('0x5')][_0x0046('0x8')](this['handleRun']['bind'](this),this['handleTimeout'][_0x0046('0x9')](this));this[_0x0046('0x5')]['on'](_0x0046('0xa'),this[_0x0046('0xb')][_0x0046('0x9')](this));this['squeue']['on'](_0x0046('0xc'),this[_0x0046('0xd')][_0x0046('0x9')](this));};Beepall[_0x0046('0xe')][_0x0046('0x8')]=function(){this[_0x0046('0x5')][_0x0046('0x8')](this[_0x0046('0xf')][_0x0046('0x9')](this),this['handleTimeout'][_0x0046('0x9')](this));};Beepall[_0x0046('0xe')]['handleDrained']=function(_0x5a50b7){this['handleTimeout'](!![]);};Beepall[_0x0046('0xe')]['handleRun']=function(_0x217c01){var _0x3837d6=!![];if(!_['isNil'](this['queue'])&&!_[_0x0046('0x10')](this[_0x0046('0x6')][_0x0046('0x11')])&&this[_0x0046('0x6')]['Agents'][_0x0046('0x12')]>0x0){for(var _0x28d6fd=0x0,_0x13f616;_0x28d6fd<this[_0x0046('0x6')][_0x0046('0x11')][_0x0046('0x12')];_0x28d6fd+=0x1){_0x13f616=this[_0x0046('0x6')][_0x0046('0x11')][_0x28d6fd]['id'];if(_[_0x0046('0x10')](this['realtime'][_0x0046('0x13')][_0x13f616])){logger[_0x0046('0x14')](_0x0046('0x15'),this[_0x0046('0x5')]['id'],_0x13f616);}else{if(util['isAgentAvailable'](this['squeue']['id'],this[_0x0046('0x7')][_0x0046('0x13')][_0x13f616],this[_0x0046('0x5')]['channel'],!![])){_0x3837d6=![];util[_0x0046('0x16')](this['squeue']['id'],this['realtime']['agents'][_0x13f616],'RINGING');this[_0x0046('0x7')][_0x0046('0x13')][_0x13f616][_0x0046('0x17')]=!![];this['realtime'][_0x0046('0x13')][_0x13f616][_0x0046('0x18')]=this['queue'][_0x0046('0x19')];util['showNotification'](this['notificationId'],this[_0x0046('0x5')]['id'],this[_0x0046('0x7')][_0x0046('0x13')][_0x13f616],this['queue'],this[_0x0046('0x3')]);}}}if(_0x3837d6){logger[_0x0046('0x14')]('[%s][QUEUE]\x20ALL\x20AGENTS\x20ARE\x20BUSY',this['squeue']['id']);setTimeout(this[_0x0046('0x8')][_0x0046('0x9')](this),0x3e8);}}else{logger[_0x0046('0x14')](_0x0046('0x1a'),this['squeue']['id']);setTimeout(this['push'][_0x0046('0x9')](this),0x3e8);}};Beepall[_0x0046('0xe')][_0x0046('0xb')]=function(_0x4575c6){if(!_['isNil'](this[_0x0046('0x6')])&&!_['isNil'](this[_0x0046('0x6')][_0x0046('0x11')])){for(var _0x4a6809=0x0,_0x1a8740;_0x4a6809<this[_0x0046('0x6')]['Agents']['length'];_0x4a6809+=0x1){_0x1a8740=this[_0x0046('0x6')]['Agents'][_0x4a6809]['id'];if(_[_0x0046('0x10')](this[_0x0046('0x7')][_0x0046('0x13')][_0x1a8740])){logger[_0x0046('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x0046('0x5')]['id'],_0x1a8740);}else{util[_0x0046('0x1b')](this[_0x0046('0x4')],this[_0x0046('0x5')]['id'],this['realtime'][_0x0046('0x13')][_0x1a8740],this[_0x0046('0x6')],this[_0x0046('0x3')]);util[_0x0046('0x16')](this['squeue']['id'],this[_0x0046('0x7')][_0x0046('0x13')][_0x1a8740],_0x4575c6?_0x0046('0x1c'):_0x0046('0x1d'));this['realtime'][_0x0046('0x13')][_0x1a8740]['busy']=![];this[_0x0046('0x7')][_0x0046('0x13')][_0x1a8740][_0x0046('0x18')]=undefined;}}}if(!_0x4575c6){setTimeout(this[_0x0046('0x8')][_0x0046('0x9')](this),0x3e8);}};function beepall(_0x4ec837,_0x48594e,_0x4b86a0,_0x416669){return new Beepall(_0x4ec837,_0x48594e,_0x4b86a0,_0x416669);}module['exports']=beepall;