server/services/routing/server/applications/strategy/beepall.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xba9d=['handleTimeout','bind','handleDrained','handleRun','prototype','isNil','Agents','length','agents','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','channel','RINGING','busyQueue','name','showNotification','[%s][QUEUE]\x20EMPTY','hideNotification','writeLog','STOP','busy','exports','uuid','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','push'];(function(_0x2064e5,_0x4f6fa2){var _0x21a233=function(_0x1b2491){while(--_0x1b2491){_0x2064e5['push'](_0x2064e5['shift']());}};_0x21a233(++_0x4f6fa2);}(_0xba9d,0x18a));var _0xdba9=function(_0x17b6e3,_0x4522ed){_0x17b6e3=_0x17b6e3-0x0;var _0x3906f3=_0xba9d[_0x17b6e3];return _0x3906f3;};'use strict';var _=require('lodash');var uuid=require(_0xdba9('0x0'));var util=require(_0xdba9('0x1'));var logger=require(_0xdba9('0x2'))('routing');var Beepall=function(_0x39dd91,_0x517fce,_0x2e572a,_0x3ec392){this[_0xdba9('0x3')]=uuid['v4']();this[_0xdba9('0x4')]=_0x39dd91;this[_0xdba9('0x5')]=_0x517fce;this[_0xdba9('0x6')]=_0x2e572a;this[_0xdba9('0x7')]=_0x3ec392;this['squeue'][_0xdba9('0x8')](this['handleRun']['bind'](this),this[_0xdba9('0x9')][_0xdba9('0xa')](this));this[_0xdba9('0x4')]['on']('timeout',this[_0xdba9('0x9')][_0xdba9('0xa')](this));this[_0xdba9('0x4')]['on']('drained',this[_0xdba9('0xb')]['bind'](this));};Beepall['prototype']['push']=function(){this[_0xdba9('0x4')][_0xdba9('0x8')](this[_0xdba9('0xc')][_0xdba9('0xa')](this),this['handleTimeout'][_0xdba9('0xa')](this));};Beepall[_0xdba9('0xd')][_0xdba9('0xb')]=function(_0x30cd99){this[_0xdba9('0x9')](!![]);};Beepall['prototype']['handleRun']=function(_0x4ff907){var _0x361e8b=!![];if(!_[_0xdba9('0xe')](this['queue'])&&!_['isNil'](this['queue']['Agents'])&&this[_0xdba9('0x5')]['Agents']['length']>0x0){for(var _0x363177=0x0,_0x2c7667;_0x363177<this[_0xdba9('0x5')][_0xdba9('0xf')][_0xdba9('0x10')];_0x363177+=0x1){_0x2c7667=this['queue'][_0xdba9('0xf')][_0x363177]['id'];if(_['isNil'](this[_0xdba9('0x6')][_0xdba9('0x11')][_0x2c7667])){logger[_0xdba9('0x12')](_0xdba9('0x13'),this[_0xdba9('0x4')]['id'],_0x2c7667);}else{if(util['isAgentAvailable'](this['squeue']['id'],this[_0xdba9('0x6')]['agents'][_0x2c7667],this[_0xdba9('0x4')][_0xdba9('0x14')],!![])){_0x361e8b=![];util['writeLog'](this[_0xdba9('0x4')]['id'],this['realtime'][_0xdba9('0x11')][_0x2c7667],_0xdba9('0x15'));this['realtime'][_0xdba9('0x11')][_0x2c7667]['busy']=!![];this[_0xdba9('0x6')][_0xdba9('0x11')][_0x2c7667][_0xdba9('0x16')]=this[_0xdba9('0x5')][_0xdba9('0x17')];util[_0xdba9('0x18')](this[_0xdba9('0x3')],this['squeue']['id'],this[_0xdba9('0x6')][_0xdba9('0x11')][_0x2c7667],this[_0xdba9('0x5')],this['routing']);}}}if(_0x361e8b){logger['info']('[%s][QUEUE]\x20ALL\x20AGENTS\x20ARE\x20BUSY',this[_0xdba9('0x4')]['id']);setTimeout(this[_0xdba9('0x8')][_0xdba9('0xa')](this),0x3e8);}}else{logger['info'](_0xdba9('0x19'),this[_0xdba9('0x4')]['id']);setTimeout(this[_0xdba9('0x8')][_0xdba9('0xa')](this),0x3e8);}};Beepall['prototype'][_0xdba9('0x9')]=function(_0x4ebed7){if(!_[_0xdba9('0xe')](this[_0xdba9('0x5')])&&!_['isNil'](this[_0xdba9('0x5')]['Agents'])){for(var _0x442b23=0x0,_0x260f28;_0x442b23<this[_0xdba9('0x5')][_0xdba9('0xf')][_0xdba9('0x10')];_0x442b23+=0x1){_0x260f28=this[_0xdba9('0x5')]['Agents'][_0x442b23]['id'];if(_[_0xdba9('0xe')](this[_0xdba9('0x6')][_0xdba9('0x11')][_0x260f28])){logger['info'](_0xdba9('0x13'),this[_0xdba9('0x4')]['id'],_0x260f28);}else{util[_0xdba9('0x1a')](this[_0xdba9('0x3')],this['squeue']['id'],this[_0xdba9('0x6')][_0xdba9('0x11')][_0x260f28],this['queue'],this['routing']);util[_0xdba9('0x1b')](this['squeue']['id'],this[_0xdba9('0x6')]['agents'][_0x260f28],_0x4ebed7?_0xdba9('0x1c'):'TIMEOUT');this[_0xdba9('0x6')]['agents'][_0x260f28][_0xdba9('0x1d')]=![];this[_0xdba9('0x6')][_0xdba9('0x11')][_0x260f28][_0xdba9('0x16')]=undefined;}}}if(!_0x4ebed7){setTimeout(this[_0xdba9('0x8')][_0xdba9('0xa')](this),0x3e8);}};function beepall(_0x4dbf78,_0x389bfd,_0x4604cb,_0x3ac316){return new Beepall(_0x4dbf78,_0x389bfd,_0x4604cb,_0x3ac316);}module[_0xdba9('0x1e')]=beepall;