server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd8c4=['lodash','uuid','../../../../../config/logger','notificationId','squeue','realtime','routing','intervals','push','handleRun','handleTimeout','bind','module','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','queue','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','agents','busy','busyQueue','name','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','TIMEOUT','removeWaitingNotification','exports'];(function(_0x251a76,_0x4892f6){var _0x3859c6=function(_0x213fdb){while(--_0x213fdb){_0x251a76['push'](_0x251a76['shift']());}};_0x3859c6(++_0x4892f6);}(_0xd8c4,0x1a2));var _0x4d8c=function(_0x11ce46,_0x177a85){_0x11ce46=_0x11ce46-0x0;var _0x368a1e=_0xd8c4[_0x11ce46];return _0x368a1e;};'use strict';var rr=require('rr');var _=require(_0x4d8c('0x0'));var uuid=require(_0x4d8c('0x1'));var util=require('./util');var logger=require(_0x4d8c('0x2'))('routing');var RRMemory=function(_0x4ba755,_0x42903a,_0x2a37d0,_0x49ddda){this[_0x4d8c('0x3')]=uuid['v4']();this[_0x4d8c('0x4')]=_0x4ba755;this['queue']=_0x42903a;this[_0x4d8c('0x5')]=_0x2a37d0;this[_0x4d8c('0x6')]=_0x49ddda;this[_0x4d8c('0x7')]={};this[_0x4d8c('0x4')][_0x4d8c('0x8')](this[_0x4d8c('0x9')]['bind'](this),this[_0x4d8c('0xa')][_0x4d8c('0xb')](this),this[_0x4d8c('0xc')]);this[_0x4d8c('0x4')]['on'](_0x4d8c('0xd'),this['handleTimeout'][_0x4d8c('0xb')](this));this['squeue']['on'](_0x4d8c('0xe'),this[_0x4d8c('0xf')][_0x4d8c('0xb')](this));};RRMemory['prototype'][_0x4d8c('0x8')]=function(){this[_0x4d8c('0x4')][_0x4d8c('0x8')](this[_0x4d8c('0x9')][_0x4d8c('0xb')](this),this[_0x4d8c('0xa')][_0x4d8c('0xb')](this));};RRMemory['prototype'][_0x4d8c('0xf')]=function(){this['handleTimeout'](!![]);};RRMemory[_0x4d8c('0x10')][_0x4d8c('0x11')]=function(_0x6fa019){if(util[_0x4d8c('0x12')](this[_0x4d8c('0x4')]['id'],this['realtime']['agents'][this[_0x4d8c('0x13')]],this[_0x4d8c('0x4')][_0x4d8c('0x14')],!![])){logger[_0x4d8c('0x15')](_0x4d8c('0x16'),this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x13')]);clearInterval(this[_0x4d8c('0x7')][this[_0x4d8c('0x13')]]);_0x6fa019[_0x4d8c('0x17')]();setTimeout(this[_0x4d8c('0x8')][_0x4d8c('0xb')](this),0x3e8);}};RRMemory[_0x4d8c('0x10')][_0x4d8c('0x9')]=function(_0x5551eb){this[_0x4d8c('0x13')]=rr(this[_0x4d8c('0x18')][_0x4d8c('0x19')]);logger[_0x4d8c('0x15')](_0x4d8c('0x1a'),this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x13')]);if(_[_0x4d8c('0x1b')](this[_0x4d8c('0x5')]['agents'][this[_0x4d8c('0x13')]])){logger['debug'](_0x4d8c('0x1c'),this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x13')]);_0x5551eb[_0x4d8c('0x17')]();setTimeout(this['push']['bind'](this),0x3e8);}else{if(util[_0x4d8c('0x12')](this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],this[_0x4d8c('0x4')][_0x4d8c('0x14')],!![])){this[_0x4d8c('0x5')]['agents'][this['agentId']][_0x4d8c('0x1e')]=!![];this['realtime'][_0x4d8c('0x1d')][this['agentId']][_0x4d8c('0x1f')]=this['queue'][_0x4d8c('0x20')];util['saveWaitingNotification'](this[_0x4d8c('0x5')],this[_0x4d8c('0x6')],this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],this[_0x4d8c('0x4')][_0x4d8c('0x14')]);util['showNotification'](this['notificationId'],this[_0x4d8c('0x4')]['id'],this['realtime'][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],this[_0x4d8c('0x18')],this[_0x4d8c('0x6')]);util[_0x4d8c('0x21')](this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],'RINGING');this[_0x4d8c('0x7')][this[_0x4d8c('0x13')]]=setInterval(this[_0x4d8c('0x11')][_0x4d8c('0xb')](this,_0x5551eb),0x3e8);}else{logger['debug'](_0x4d8c('0x22'),this[_0x4d8c('0x4')]['id'],this['agentId']);_0x5551eb[_0x4d8c('0x17')]();setTimeout(this[_0x4d8c('0x8')][_0x4d8c('0xb')](this),0x3e8);}}};RRMemory['prototype'][_0x4d8c('0xa')]=function(_0x546c72){logger['debug']('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x4d8c('0x4')]['id'],this['agentId']);if(_[_0x4d8c('0x1b')](this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]])){logger[_0x4d8c('0x15')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x13')]);}else{clearInterval(this[_0x4d8c('0x7')][this[_0x4d8c('0x13')]]);util['hideNotification'](this[_0x4d8c('0x3')],this[_0x4d8c('0x4')]['id'],this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],this[_0x4d8c('0x18')],this[_0x4d8c('0x6')]);util['writeLog'](this[_0x4d8c('0x4')]['id'],this['realtime'][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]],_0x4d8c('0x23'));this['realtime']['agents'][this[_0x4d8c('0x13')]][_0x4d8c('0x1e')]=![];this['realtime'][_0x4d8c('0x1d')][this[_0x4d8c('0x13')]][_0x4d8c('0x1f')]=undefined;util[_0x4d8c('0x24')](this[_0x4d8c('0x5')],this['routing'],this[_0x4d8c('0x5')][_0x4d8c('0x1d')][this['agentId']],this[_0x4d8c('0x4')][_0x4d8c('0x14')]);}if(!_0x546c72){setTimeout(this['push']['bind'](this),0x3e8);}};function rrmemory(_0x4a7ccf,_0x2e41bf,_0x2b79fe,_0x3a49dc){return new RRMemory(_0x4a7ccf,_0x2e41bf,_0x2b79fe,_0x3a49dc);}module[_0x4d8c('0x25')]=rrmemory;