server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb308=['[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','name','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','done','hideNotification','TIMEOUT','busy','exports','uuid','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','intervals','push','handleRun','bind','drained','prototype','handleTimeout','handleDrained','handleCheckReject','agentId','channel','info','agents'];(function(_0x16be5a,_0x196307){var _0x20e996=function(_0x2d9952){while(--_0x2d9952){_0x16be5a['push'](_0x16be5a['shift']());}};_0x20e996(++_0x196307);}(_0xb308,0x1cb));var _0x8b30=function(_0x213e27,_0x524597){_0x213e27=_0x213e27-0x0;var _0x3e53e7=_0xb308[_0x213e27];return _0x3e53e7;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x8b30('0x0'));var util=require(_0x8b30('0x1'));var logger=require(_0x8b30('0x2'))('routing');var RRMemory=function(_0x3d5595,_0x81fba2,_0x38d96b,_0x108131){this[_0x8b30('0x3')]=uuid['v4']();this[_0x8b30('0x4')]=_0x3d5595;this[_0x8b30('0x5')]=_0x81fba2;this[_0x8b30('0x6')]=_0x38d96b;this[_0x8b30('0x7')]=_0x108131;this[_0x8b30('0x8')]={};this[_0x8b30('0x4')][_0x8b30('0x9')](this[_0x8b30('0xa')]['bind'](this),this['handleTimeout'][_0x8b30('0xb')](this),this['module']);this['squeue']['on']('timeout',this['handleTimeout'][_0x8b30('0xb')](this));this[_0x8b30('0x4')]['on'](_0x8b30('0xc'),this['handleDrained']['bind'](this));};RRMemory[_0x8b30('0xd')][_0x8b30('0x9')]=function(){this[_0x8b30('0x4')]['push'](this[_0x8b30('0xa')][_0x8b30('0xb')](this),this[_0x8b30('0xe')][_0x8b30('0xb')](this));};RRMemory['prototype'][_0x8b30('0xf')]=function(_0x1c93e2){this[_0x8b30('0xe')](!![]);};RRMemory[_0x8b30('0xd')][_0x8b30('0x10')]=function(_0x49cb29){if(util['isAgentAvailable'](this[_0x8b30('0x4')]['id'],this['realtime']['agents'][this[_0x8b30('0x11')]],this[_0x8b30('0x4')][_0x8b30('0x12')],!![])){logger[_0x8b30('0x13')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x8b30('0x4')]['id'],this[_0x8b30('0x11')]);clearInterval(this['intervals'][this[_0x8b30('0x11')]]);_0x49cb29['done']();setTimeout(this['push'][_0x8b30('0xb')](this),0x3e8);}};RRMemory[_0x8b30('0xd')][_0x8b30('0xa')]=function(_0x466a60){this[_0x8b30('0x11')]=rr(this[_0x8b30('0x5')]['mapAgentsId']);logger['info']('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x8b30('0x4')]['id'],this[_0x8b30('0x11')]);if(_['isNil'](this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]])){logger[_0x8b30('0x13')](_0x8b30('0x15'),this[_0x8b30('0x4')]['id'],this['agentId']);_0x466a60['done']();setTimeout(this[_0x8b30('0x9')][_0x8b30('0xb')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x8b30('0x4')]['id'],this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]],this['squeue'][_0x8b30('0x12')],!![])){this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]]['busy']=!![];this[_0x8b30('0x6')][_0x8b30('0x14')][this['agentId']][_0x8b30('0x16')]=this[_0x8b30('0x5')][_0x8b30('0x17')];util['showNotification'](this[_0x8b30('0x3')],this[_0x8b30('0x4')]['id'],this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]],this['queue'],this[_0x8b30('0x7')]);util[_0x8b30('0x18')](this[_0x8b30('0x4')]['id'],this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]],_0x8b30('0x19'));this[_0x8b30('0x8')][this[_0x8b30('0x11')]]=setInterval(this[_0x8b30('0x10')]['bind'](this,_0x466a60),0x3e8);}else{logger[_0x8b30('0x13')](_0x8b30('0x1a'),this['squeue']['id'],this[_0x8b30('0x11')]);_0x466a60[_0x8b30('0x1b')]();setTimeout(this['push'][_0x8b30('0xb')](this),0x3e8);}}};RRMemory[_0x8b30('0xd')][_0x8b30('0xe')]=function(_0x1ab191){logger[_0x8b30('0x13')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x8b30('0x4')]['id'],this[_0x8b30('0x11')]);if(_['isNil'](this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]])){logger[_0x8b30('0x13')](_0x8b30('0x15'),this[_0x8b30('0x4')]['id'],this[_0x8b30('0x11')]);}else{clearInterval(this[_0x8b30('0x8')][this[_0x8b30('0x11')]]);util[_0x8b30('0x1c')](this['notificationId'],this['squeue']['id'],this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]],this[_0x8b30('0x5')],this[_0x8b30('0x7')]);util[_0x8b30('0x18')](this[_0x8b30('0x4')]['id'],this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]],_0x8b30('0x1d'));this[_0x8b30('0x6')][_0x8b30('0x14')][this[_0x8b30('0x11')]][_0x8b30('0x1e')]=![];this['realtime'][_0x8b30('0x14')][this[_0x8b30('0x11')]][_0x8b30('0x16')]=undefined;}if(!_0x1ab191){setTimeout(this[_0x8b30('0x9')][_0x8b30('0xb')](this),0x3e8);}};function rrmemory(_0x476c6a,_0x216b70,_0x346510,_0x5738a2){return new RRMemory(_0x476c6a,_0x216b70,_0x346510,_0x5738a2);}module[_0x8b30('0x1f')]=rrmemory;