server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3ac4=['drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agents','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','done','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','exports','lodash','uuid','./util','../../../../../config/logger','notificationId','queue','realtime','routing','intervals','squeue','push','handleRun','bind','handleTimeout'];(function(_0x34a843,_0x38ebb0){var _0x55a829=function(_0x27ac31){while(--_0x27ac31){_0x34a843['push'](_0x34a843['shift']());}};_0x55a829(++_0x38ebb0);}(_0x3ac4,0x13f));var _0x43ac=function(_0x4003b1,_0x20d42b){_0x4003b1=_0x4003b1-0x0;var _0x4bf25e=_0x3ac4[_0x4003b1];return _0x4bf25e;};'use strict';var rr=require('rr');var _=require(_0x43ac('0x0'));var uuid=require(_0x43ac('0x1'));var util=require(_0x43ac('0x2'));var logger=require(_0x43ac('0x3'))('routing');var RRMemory=function(_0x115abf,_0x3b9e01,_0xa8b0c,_0x490168){this[_0x43ac('0x4')]=uuid['v4']();this['squeue']=_0x115abf;this[_0x43ac('0x5')]=_0x3b9e01;this[_0x43ac('0x6')]=_0xa8b0c;this[_0x43ac('0x7')]=_0x490168;this[_0x43ac('0x8')]={};this[_0x43ac('0x9')][_0x43ac('0xa')](this[_0x43ac('0xb')][_0x43ac('0xc')](this),this[_0x43ac('0xd')]['bind'](this),this['module']);this[_0x43ac('0x9')]['on']('timeout',this[_0x43ac('0xd')]['bind'](this));this[_0x43ac('0x9')]['on'](_0x43ac('0xe'),this[_0x43ac('0xf')][_0x43ac('0xc')](this));};RRMemory[_0x43ac('0x10')]['push']=function(){this[_0x43ac('0x9')]['push'](this[_0x43ac('0xb')][_0x43ac('0xc')](this),this[_0x43ac('0xd')]['bind'](this));};RRMemory['prototype']['handleDrained']=function(_0x32b4e6){this[_0x43ac('0xd')](!![]);};RRMemory[_0x43ac('0x10')][_0x43ac('0x11')]=function(_0x10f6c7){if(util[_0x43ac('0x12')](this[_0x43ac('0x9')]['id'],this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]],this[_0x43ac('0x9')][_0x43ac('0x15')],!![])){logger[_0x43ac('0x16')](_0x43ac('0x17'),this[_0x43ac('0x9')]['id'],this['agentId']);clearInterval(this[_0x43ac('0x8')][this[_0x43ac('0x14')]]);_0x10f6c7['done']();setTimeout(this[_0x43ac('0xa')][_0x43ac('0xc')](this),0x3e8);}};RRMemory[_0x43ac('0x10')][_0x43ac('0xb')]=function(_0x347959){this[_0x43ac('0x14')]=rr(this[_0x43ac('0x5')]['mapAgentsId']);logger['info']('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x43ac('0x9')]['id'],this['agentId']);if(_[_0x43ac('0x18')](this['realtime'][_0x43ac('0x13')][this[_0x43ac('0x14')]])){logger[_0x43ac('0x16')](_0x43ac('0x19'),this[_0x43ac('0x9')]['id'],this[_0x43ac('0x14')]);_0x347959['done']();setTimeout(this[_0x43ac('0xa')][_0x43ac('0xc')](this),0x3e8);}else{if(util[_0x43ac('0x12')](this[_0x43ac('0x9')]['id'],this[_0x43ac('0x6')][_0x43ac('0x13')][this['agentId']],this['squeue'][_0x43ac('0x15')],!![])){this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]][_0x43ac('0x1a')]=!![];this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]][_0x43ac('0x1b')]=this[_0x43ac('0x5')][_0x43ac('0x1c')];util[_0x43ac('0x1d')](this[_0x43ac('0x4')],this[_0x43ac('0x9')]['id'],this[_0x43ac('0x6')][_0x43ac('0x13')][this['agentId']],this[_0x43ac('0x5')],this[_0x43ac('0x7')]);util[_0x43ac('0x1e')](this['squeue']['id'],this[_0x43ac('0x6')]['agents'][this[_0x43ac('0x14')]],_0x43ac('0x1f'));this['intervals'][this[_0x43ac('0x14')]]=setInterval(this[_0x43ac('0x11')]['bind'](this,_0x347959),0x3e8);}else{logger[_0x43ac('0x16')](_0x43ac('0x20'),this['squeue']['id'],this[_0x43ac('0x14')]);_0x347959[_0x43ac('0x21')]();setTimeout(this['push'][_0x43ac('0xc')](this),0x3e8);}}};RRMemory[_0x43ac('0x10')]['handleTimeout']=function(_0x177e6d){logger[_0x43ac('0x16')](_0x43ac('0x22'),this[_0x43ac('0x9')]['id'],this[_0x43ac('0x14')]);if(_['isNil'](this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]])){logger[_0x43ac('0x16')](_0x43ac('0x19'),this['squeue']['id'],this['agentId']);}else{clearInterval(this['intervals'][this[_0x43ac('0x14')]]);util[_0x43ac('0x23')](this[_0x43ac('0x4')],this[_0x43ac('0x9')]['id'],this['realtime'][_0x43ac('0x13')][this[_0x43ac('0x14')]],this[_0x43ac('0x5')],this[_0x43ac('0x7')]);util[_0x43ac('0x1e')](this[_0x43ac('0x9')]['id'],this[_0x43ac('0x6')][_0x43ac('0x13')][this['agentId']],'TIMEOUT');this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]]['busy']=![];this[_0x43ac('0x6')][_0x43ac('0x13')][this[_0x43ac('0x14')]][_0x43ac('0x1b')]=undefined;}if(!_0x177e6d){setTimeout(this['push'][_0x43ac('0xc')](this),0x3e8);}};function rrmemory(_0x24c388,_0x53cace,_0x4d00b,_0x4b7109){return new RRMemory(_0x24c388,_0x53cace,_0x4d00b,_0x4b7109);}module[_0x43ac('0x24')]=rrmemory;