server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x83f5=['writeLog','busyQueue','removeWaitingNotification','lodash','./util','../../../../../config/logger','routing','notificationId','squeue','realtime','intervals','handleRun','bind','handleTimeout','drained','handleDrained','prototype','push','handleCheckReject','isAgentAvailable','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','queue','mapAgentsId','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','name','saveWaitingNotification','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification'];(function(_0x1c7f72,_0xec18f6){var _0x43d05c=function(_0x423945){while(--_0x423945){_0x1c7f72['push'](_0x1c7f72['shift']());}};_0x43d05c(++_0xec18f6);}(_0x83f5,0x175));var _0x583f=function(_0xc8a614,_0x511234){_0xc8a614=_0xc8a614-0x0;var _0x2121ae=_0x83f5[_0xc8a614];return _0x2121ae;};'use strict';var rr=require('rr');var _=require(_0x583f('0x0'));var uuid=require('uuid');var util=require(_0x583f('0x1'));var logger=require(_0x583f('0x2'))(_0x583f('0x3'));var RRMemory=function(_0x3b0ef7,_0x4dded2,_0x53dd90,_0x47aae8){this[_0x583f('0x4')]=uuid['v4']();this[_0x583f('0x5')]=_0x3b0ef7;this['queue']=_0x4dded2;this[_0x583f('0x6')]=_0x53dd90;this['routing']=_0x47aae8;this[_0x583f('0x7')]={};this[_0x583f('0x5')]['push'](this[_0x583f('0x8')][_0x583f('0x9')](this),this[_0x583f('0xa')][_0x583f('0x9')](this),this['module']);this[_0x583f('0x5')]['on']('timeout',this[_0x583f('0xa')]['bind'](this));this[_0x583f('0x5')]['on'](_0x583f('0xb'),this[_0x583f('0xc')][_0x583f('0x9')](this));};RRMemory[_0x583f('0xd')][_0x583f('0xe')]=function(){this[_0x583f('0x5')][_0x583f('0xe')](this['handleRun'][_0x583f('0x9')](this),this['handleTimeout']['bind'](this));};RRMemory[_0x583f('0xd')]['handleDrained']=function(){this[_0x583f('0xa')](!![]);};RRMemory[_0x583f('0xd')][_0x583f('0xf')]=function(_0x53a18c){if(util[_0x583f('0x10')](this[_0x583f('0x5')]['id'],this[_0x583f('0x6')][_0x583f('0x11')][this[_0x583f('0x12')]],this[_0x583f('0x5')][_0x583f('0x13')],!![])){logger[_0x583f('0x14')](_0x583f('0x15'),this['squeue']['id'],this[_0x583f('0x12')]);clearInterval(this['intervals'][this[_0x583f('0x12')]]);_0x53a18c[_0x583f('0x16')]();setTimeout(this['push']['bind'](this),0x3e8);}};RRMemory[_0x583f('0xd')]['handleRun']=function(_0x20f483){this[_0x583f('0x12')]=rr(this[_0x583f('0x17')][_0x583f('0x18')]);logger[_0x583f('0x14')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x583f('0x5')]['id'],this['agentId']);if(_[_0x583f('0x19')](this['realtime'][_0x583f('0x11')][this[_0x583f('0x12')]])){logger[_0x583f('0x14')](_0x583f('0x1a'),this[_0x583f('0x5')]['id'],this[_0x583f('0x12')]);_0x20f483[_0x583f('0x16')]();setTimeout(this[_0x583f('0xe')]['bind'](this),0x3e8);}else{if(util[_0x583f('0x10')](this['squeue']['id'],this[_0x583f('0x6')]['agents'][this[_0x583f('0x12')]],this['squeue']['channel'],!![])){this[_0x583f('0x6')][_0x583f('0x11')][this['agentId']][_0x583f('0x1b')]=!![];this[_0x583f('0x6')][_0x583f('0x11')][this[_0x583f('0x12')]]['busyQueue']=this[_0x583f('0x17')][_0x583f('0x1c')];util[_0x583f('0x1d')](this['realtime'],this['routing'],this[_0x583f('0x6')][_0x583f('0x11')][this[_0x583f('0x12')]],this['squeue'][_0x583f('0x13')]);util['showNotification'](this[_0x583f('0x4')],this[_0x583f('0x5')]['id'],this[_0x583f('0x6')][_0x583f('0x11')][this['agentId']],this[_0x583f('0x17')],this[_0x583f('0x3')]);util['writeLog'](this[_0x583f('0x5')]['id'],this['realtime']['agents'][this[_0x583f('0x12')]],_0x583f('0x1e'));this[_0x583f('0x7')][this[_0x583f('0x12')]]=setInterval(this['handleCheckReject']['bind'](this,_0x20f483),0x3e8);}else{logger['debug'](_0x583f('0x1f'),this[_0x583f('0x5')]['id'],this[_0x583f('0x12')]);_0x20f483[_0x583f('0x16')]();setTimeout(this[_0x583f('0xe')]['bind'](this),0x3e8);}}};RRMemory[_0x583f('0xd')][_0x583f('0xa')]=function(_0x6a2b48){logger[_0x583f('0x14')](_0x583f('0x20'),this[_0x583f('0x5')]['id'],this[_0x583f('0x12')]);if(_[_0x583f('0x19')](this[_0x583f('0x6')]['agents'][this[_0x583f('0x12')]])){logger['debug'](_0x583f('0x1a'),this[_0x583f('0x5')]['id'],this[_0x583f('0x12')]);}else{clearInterval(this[_0x583f('0x7')][this['agentId']]);util[_0x583f('0x21')](this[_0x583f('0x4')],this[_0x583f('0x5')]['id'],this[_0x583f('0x6')]['agents'][this['agentId']],this['queue'],this[_0x583f('0x3')]);util[_0x583f('0x22')](this['squeue']['id'],this[_0x583f('0x6')][_0x583f('0x11')][this[_0x583f('0x12')]],'TIMEOUT');this[_0x583f('0x6')][_0x583f('0x11')][this['agentId']][_0x583f('0x1b')]=![];this[_0x583f('0x6')]['agents'][this[_0x583f('0x12')]][_0x583f('0x23')]=undefined;util[_0x583f('0x24')](this[_0x583f('0x6')],this[_0x583f('0x3')],this[_0x583f('0x6')][_0x583f('0x11')][this[_0x583f('0x12')]],this['squeue'][_0x583f('0x13')]);}if(!_0x6a2b48){setTimeout(this[_0x583f('0xe')][_0x583f('0x9')](this),0x3e8);}};function rrmemory(_0x4b563f,_0x5f205f,_0x5c1e09,_0x2aa208){return new RRMemory(_0x4b563f,_0x5f205f,_0x5c1e09,_0x2aa208);}module['exports']=rrmemory;