server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6082=['hideNotification','TIMEOUT','removeWaitingNotification','exports','lodash','uuid','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','push','handleRun','bind','module','timeout','handleTimeout','handleDrained','prototype','handleCheckReject','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','intervals','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','busy','busyQueue','name','showNotification','writeLog'];(function(_0x18b4d3,_0x1cc71){var _0x665332=function(_0x27e3d9){while(--_0x27e3d9){_0x18b4d3['push'](_0x18b4d3['shift']());}};_0x665332(++_0x1cc71);}(_0x6082,0x134));var _0x2608=function(_0x1472f3,_0x396f24){_0x1472f3=_0x1472f3-0x0;var _0x37b082=_0x6082[_0x1472f3];return _0x37b082;};'use strict';var rr=require('rr');var _=require(_0x2608('0x0'));var uuid=require(_0x2608('0x1'));var util=require('./util');var logger=require(_0x2608('0x2'))(_0x2608('0x3'));var RRMemory=function(_0xe3c220,_0x58375e,_0x234fce,_0x39c177){this[_0x2608('0x4')]=uuid['v4']();this[_0x2608('0x5')]=_0xe3c220;this[_0x2608('0x6')]=_0x58375e;this[_0x2608('0x7')]=_0x234fce;this[_0x2608('0x3')]=_0x39c177;this['intervals']={};this['squeue'][_0x2608('0x8')](this[_0x2608('0x9')][_0x2608('0xa')](this),this['handleTimeout'][_0x2608('0xa')](this),this[_0x2608('0xb')]);this[_0x2608('0x5')]['on'](_0x2608('0xc'),this[_0x2608('0xd')][_0x2608('0xa')](this));this['squeue']['on']('drained',this[_0x2608('0xe')][_0x2608('0xa')](this));};RRMemory[_0x2608('0xf')][_0x2608('0x8')]=function(){this['squeue'][_0x2608('0x8')](this['handleRun'][_0x2608('0xa')](this),this['handleTimeout'][_0x2608('0xa')](this));};RRMemory['prototype'][_0x2608('0xe')]=function(){this[_0x2608('0xd')](!![]);};RRMemory[_0x2608('0xf')][_0x2608('0x10')]=function(_0x4aee88){if(util['isAgentAvailable'](this[_0x2608('0x5')]['id'],this[_0x2608('0x7')][_0x2608('0x11')][this[_0x2608('0x12')]],this[_0x2608('0x5')][_0x2608('0x13')],!![])){logger[_0x2608('0x14')](_0x2608('0x15'),this[_0x2608('0x5')]['id'],this[_0x2608('0x12')]);clearInterval(this[_0x2608('0x16')][this[_0x2608('0x12')]]);_0x4aee88[_0x2608('0x17')]();setTimeout(this['push'][_0x2608('0xa')](this),0x3e8);}};RRMemory[_0x2608('0xf')][_0x2608('0x9')]=function(_0x59d059){this[_0x2608('0x12')]=rr(this[_0x2608('0x6')][_0x2608('0x18')]);logger[_0x2608('0x14')](_0x2608('0x19'),this['squeue']['id'],this[_0x2608('0x12')]);if(_[_0x2608('0x1a')](this['realtime'][_0x2608('0x11')][this[_0x2608('0x12')]])){logger[_0x2608('0x14')](_0x2608('0x1b'),this['squeue']['id'],this['agentId']);_0x59d059['done']();setTimeout(this[_0x2608('0x8')][_0x2608('0xa')](this),0x3e8);}else{if(util[_0x2608('0x1c')](this[_0x2608('0x5')]['id'],this['realtime'][_0x2608('0x11')][this[_0x2608('0x12')]],this[_0x2608('0x5')][_0x2608('0x13')],!![])){this[_0x2608('0x7')][_0x2608('0x11')][this['agentId']][_0x2608('0x1d')]=!![];this[_0x2608('0x7')]['agents'][this['agentId']][_0x2608('0x1e')]=this[_0x2608('0x6')][_0x2608('0x1f')];util['saveWaitingNotification'](this[_0x2608('0x7')],this['routing'],this[_0x2608('0x7')][_0x2608('0x11')][this[_0x2608('0x12')]],this[_0x2608('0x5')][_0x2608('0x13')]);util[_0x2608('0x20')](this[_0x2608('0x4')],this[_0x2608('0x5')]['id'],this[_0x2608('0x7')][_0x2608('0x11')][this[_0x2608('0x12')]],this['queue'],this[_0x2608('0x3')]);util[_0x2608('0x21')](this[_0x2608('0x5')]['id'],this[_0x2608('0x7')][_0x2608('0x11')][this['agentId']],'RINGING');this[_0x2608('0x16')][this[_0x2608('0x12')]]=setInterval(this[_0x2608('0x10')][_0x2608('0xa')](this,_0x59d059),0x3e8);}else{logger[_0x2608('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0x2608('0x5')]['id'],this[_0x2608('0x12')]);_0x59d059['done']();setTimeout(this['push'][_0x2608('0xa')](this),0x3e8);}}};RRMemory[_0x2608('0xf')]['handleTimeout']=function(_0x5679e3){logger[_0x2608('0x14')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this['squeue']['id'],this[_0x2608('0x12')]);if(_[_0x2608('0x1a')](this[_0x2608('0x7')][_0x2608('0x11')][this[_0x2608('0x12')]])){logger[_0x2608('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x2608('0x5')]['id'],this['agentId']);}else{clearInterval(this[_0x2608('0x16')][this[_0x2608('0x12')]]);util[_0x2608('0x22')](this[_0x2608('0x4')],this[_0x2608('0x5')]['id'],this[_0x2608('0x7')][_0x2608('0x11')][this[_0x2608('0x12')]],this[_0x2608('0x6')],this[_0x2608('0x3')]);util[_0x2608('0x21')](this[_0x2608('0x5')]['id'],this[_0x2608('0x7')]['agents'][this[_0x2608('0x12')]],_0x2608('0x23'));this['realtime']['agents'][this[_0x2608('0x12')]]['busy']=![];this['realtime']['agents'][this[_0x2608('0x12')]][_0x2608('0x1e')]=undefined;util[_0x2608('0x24')](this[_0x2608('0x7')],this[_0x2608('0x3')],this['realtime']['agents'][this['agentId']],this['squeue'][_0x2608('0x13')]);}if(!_0x5679e3){setTimeout(this['push'][_0x2608('0xa')](this),0x3e8);}};function rrmemory(_0x3381e4,_0x3dfd32,_0x314eec,_0x154004){return new RRMemory(_0x3381e4,_0x3dfd32,_0x314eec,_0x154004);}module[_0x2608('0x25')]=rrmemory;