server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf96d=['[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','busyQueue','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','realtime','intervals','push','handleRun','handleTimeout','bind','module','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done','queue','mapAgentsId','isNil','agents','busy','name','showNotification','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s'];(function(_0x2a04ce,_0x17fabd){var _0x373d0=function(_0x14fa67){while(--_0x14fa67){_0x2a04ce['push'](_0x2a04ce['shift']());}};_0x373d0(++_0x17fabd);}(_0xf96d,0x1b2));var _0xdf96=function(_0x5f4140,_0x27685e){_0x5f4140=_0x5f4140-0x0;var _0x5aab17=_0xf96d[_0x5f4140];return _0x5aab17;};'use strict';var rr=require('rr');var _=require(_0xdf96('0x0'));var uuid=require(_0xdf96('0x1'));var util=require(_0xdf96('0x2'));var logger=require(_0xdf96('0x3'))(_0xdf96('0x4'));var RRMemory=function(_0x3c188f,_0x1d5e63,_0x15935e,_0x10769c){this[_0xdf96('0x5')]=uuid['v4']();this[_0xdf96('0x6')]=_0x3c188f;this['queue']=_0x1d5e63;this[_0xdf96('0x7')]=_0x15935e;this[_0xdf96('0x4')]=_0x10769c;this[_0xdf96('0x8')]={};this['squeue'][_0xdf96('0x9')](this[_0xdf96('0xa')]['bind'](this),this[_0xdf96('0xb')][_0xdf96('0xc')](this),this[_0xdf96('0xd')]);this[_0xdf96('0x6')]['on'](_0xdf96('0xe'),this[_0xdf96('0xb')][_0xdf96('0xc')](this));this['squeue']['on'](_0xdf96('0xf'),this[_0xdf96('0x10')][_0xdf96('0xc')](this));};RRMemory[_0xdf96('0x11')][_0xdf96('0x9')]=function(){this['squeue'][_0xdf96('0x9')](this[_0xdf96('0xa')]['bind'](this),this[_0xdf96('0xb')][_0xdf96('0xc')](this));};RRMemory['prototype'][_0xdf96('0x10')]=function(_0x3e43c4){this[_0xdf96('0xb')](!![]);};RRMemory['prototype'][_0xdf96('0x12')]=function(_0x503ab8){if(util[_0xdf96('0x13')](this[_0xdf96('0x6')]['id'],this[_0xdf96('0x7')]['agents'][this[_0xdf96('0x14')]],this[_0xdf96('0x6')][_0xdf96('0x15')],!![])){logger[_0xdf96('0x16')](_0xdf96('0x17'),this[_0xdf96('0x6')]['id'],this[_0xdf96('0x14')]);clearInterval(this[_0xdf96('0x8')][this[_0xdf96('0x14')]]);_0x503ab8[_0xdf96('0x18')]();setTimeout(this['push'][_0xdf96('0xc')](this),0x3e8);}};RRMemory['prototype'][_0xdf96('0xa')]=function(_0x1d4742){this[_0xdf96('0x14')]=rr(this[_0xdf96('0x19')][_0xdf96('0x1a')]);logger[_0xdf96('0x16')]('[%s][QUEUE]\x20try\x20with\x20%s',this['squeue']['id'],this['agentId']);if(_[_0xdf96('0x1b')](this[_0xdf96('0x7')][_0xdf96('0x1c')][this[_0xdf96('0x14')]])){logger[_0xdf96('0x16')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xdf96('0x6')]['id'],this['agentId']);_0x1d4742[_0xdf96('0x18')]();setTimeout(this[_0xdf96('0x9')][_0xdf96('0xc')](this),0x3e8);}else{if(util[_0xdf96('0x13')](this[_0xdf96('0x6')]['id'],this['realtime']['agents'][this[_0xdf96('0x14')]],this['squeue'][_0xdf96('0x15')],!![])){this[_0xdf96('0x7')][_0xdf96('0x1c')][this[_0xdf96('0x14')]][_0xdf96('0x1d')]=!![];this['realtime']['agents'][this[_0xdf96('0x14')]]['busyQueue']=this[_0xdf96('0x19')][_0xdf96('0x1e')];util[_0xdf96('0x1f')](this[_0xdf96('0x5')],this[_0xdf96('0x6')]['id'],this['realtime'][_0xdf96('0x1c')][this['agentId']],this[_0xdf96('0x19')],this[_0xdf96('0x4')]);util[_0xdf96('0x20')](this[_0xdf96('0x6')]['id'],this[_0xdf96('0x7')]['agents'][this['agentId']],'RINGING');this[_0xdf96('0x8')][this[_0xdf96('0x14')]]=setInterval(this[_0xdf96('0x12')][_0xdf96('0xc')](this,_0x1d4742),0x3e8);}else{logger[_0xdf96('0x16')](_0xdf96('0x21'),this[_0xdf96('0x6')]['id'],this['agentId']);_0x1d4742[_0xdf96('0x18')]();setTimeout(this[_0xdf96('0x9')][_0xdf96('0xc')](this),0x3e8);}}};RRMemory[_0xdf96('0x11')][_0xdf96('0xb')]=function(_0x4effb0){logger[_0xdf96('0x16')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this['squeue']['id'],this[_0xdf96('0x14')]);if(_[_0xdf96('0x1b')](this[_0xdf96('0x7')][_0xdf96('0x1c')][this[_0xdf96('0x14')]])){logger['info'](_0xdf96('0x22'),this[_0xdf96('0x6')]['id'],this[_0xdf96('0x14')]);}else{clearInterval(this['intervals'][this[_0xdf96('0x14')]]);util[_0xdf96('0x23')](this[_0xdf96('0x5')],this['squeue']['id'],this[_0xdf96('0x7')]['agents'][this[_0xdf96('0x14')]],this['queue'],this[_0xdf96('0x4')]);util[_0xdf96('0x20')](this[_0xdf96('0x6')]['id'],this[_0xdf96('0x7')][_0xdf96('0x1c')][this['agentId']],_0xdf96('0x24'));this[_0xdf96('0x7')][_0xdf96('0x1c')][this[_0xdf96('0x14')]]['busy']=![];this[_0xdf96('0x7')][_0xdf96('0x1c')][this[_0xdf96('0x14')]][_0xdf96('0x25')]=undefined;}if(!_0x4effb0){setTimeout(this[_0xdf96('0x9')][_0xdf96('0xc')](this),0x3e8);}};function rrmemory(_0x1ad034,_0x327699,_0x152749,_0x13461a){return new RRMemory(_0x1ad034,_0x327699,_0x152749,_0x13461a);}module[_0xdf96('0x26')]=rrmemory;