server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
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   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
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  18 var _0x3aae=['writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','hideNotification','TIMEOUT','busyQueue','removeWaitingNotification','exports','lodash','uuid','./util','../../../../../config/logger','notificationId','squeue','queue','realtime','routing','intervals','push','handleRun','bind','module','timeout','handleTimeout','drained','prototype','handleCheckReject','isAgentAvailable','channel','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','mapAgentsId','debug','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','name','showNotification'];(function(_0x523912,_0x418da7){var _0x7f703=function(_0x14dbc7){while(--_0x14dbc7){_0x523912['push'](_0x523912['shift']());}};_0x7f703(++_0x418da7);}(_0x3aae,0x83));var _0xe3aa=function(_0x21a9d9,_0x4d5ac8){_0x21a9d9=_0x21a9d9-0x0;var _0x46adce=_0x3aae[_0x21a9d9];return _0x46adce;};'use strict';var rr=require('rr');var _=require(_0xe3aa('0x0'));var uuid=require(_0xe3aa('0x1'));var util=require(_0xe3aa('0x2'));var logger=require(_0xe3aa('0x3'))('routing');var RRMemory=function(_0x38865f,_0x22e940,_0x5d3b27,_0x237870){this[_0xe3aa('0x4')]=uuid['v4']();this[_0xe3aa('0x5')]=_0x38865f;this[_0xe3aa('0x6')]=_0x22e940;this[_0xe3aa('0x7')]=_0x5d3b27;this[_0xe3aa('0x8')]=_0x237870;this[_0xe3aa('0x9')]={};this[_0xe3aa('0x5')][_0xe3aa('0xa')](this[_0xe3aa('0xb')][_0xe3aa('0xc')](this),this['handleTimeout'][_0xe3aa('0xc')](this),this[_0xe3aa('0xd')]);this[_0xe3aa('0x5')]['on'](_0xe3aa('0xe'),this[_0xe3aa('0xf')]['bind'](this));this['squeue']['on'](_0xe3aa('0x10'),this['handleDrained'][_0xe3aa('0xc')](this));};RRMemory[_0xe3aa('0x11')][_0xe3aa('0xa')]=function(){this[_0xe3aa('0x5')][_0xe3aa('0xa')](this['handleRun']['bind'](this),this['handleTimeout'][_0xe3aa('0xc')](this));};RRMemory[_0xe3aa('0x11')]['handleDrained']=function(){this[_0xe3aa('0xf')](!![]);};RRMemory[_0xe3aa('0x11')][_0xe3aa('0x12')]=function(_0x4b0ea8){if(util[_0xe3aa('0x13')](this[_0xe3aa('0x5')]['id'],this[_0xe3aa('0x7')]['agents'][this['agentId']],this[_0xe3aa('0x5')][_0xe3aa('0x14')],!![])){logger['debug'](_0xe3aa('0x15'),this[_0xe3aa('0x5')]['id'],this['agentId']);clearInterval(this[_0xe3aa('0x9')][this[_0xe3aa('0x16')]]);_0x4b0ea8[_0xe3aa('0x17')]();setTimeout(this[_0xe3aa('0xa')][_0xe3aa('0xc')](this),0x3e8);}};RRMemory[_0xe3aa('0x11')][_0xe3aa('0xb')]=function(_0x267045){this[_0xe3aa('0x16')]=rr(this[_0xe3aa('0x6')][_0xe3aa('0x18')]);logger[_0xe3aa('0x19')](_0xe3aa('0x1a'),this[_0xe3aa('0x5')]['id'],this[_0xe3aa('0x16')]);if(_[_0xe3aa('0x1b')](this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this[_0xe3aa('0x16')]])){logger[_0xe3aa('0x19')](_0xe3aa('0x1d'),this['squeue']['id'],this['agentId']);_0x267045[_0xe3aa('0x17')]();setTimeout(this[_0xe3aa('0xa')][_0xe3aa('0xc')](this),0x3e8);}else{if(util[_0xe3aa('0x13')](this['squeue']['id'],this[_0xe3aa('0x7')]['agents'][this[_0xe3aa('0x16')]],this[_0xe3aa('0x5')][_0xe3aa('0x14')],!![])){this['realtime']['agents'][this['agentId']][_0xe3aa('0x1e')]=!![];this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this['agentId']]['busyQueue']=this[_0xe3aa('0x6')][_0xe3aa('0x1f')];util['saveWaitingNotification'](this[_0xe3aa('0x7')],this['routing'],this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this['agentId']],this[_0xe3aa('0x5')][_0xe3aa('0x14')]);util[_0xe3aa('0x20')](this[_0xe3aa('0x4')],this[_0xe3aa('0x5')]['id'],this['realtime']['agents'][this[_0xe3aa('0x16')]],this['queue'],this[_0xe3aa('0x8')]);util[_0xe3aa('0x21')](this[_0xe3aa('0x5')]['id'],this[_0xe3aa('0x7')]['agents'][this['agentId']],_0xe3aa('0x22'));this['intervals'][this[_0xe3aa('0x16')]]=setInterval(this['handleCheckReject']['bind'](this,_0x267045),0x3e8);}else{logger[_0xe3aa('0x19')](_0xe3aa('0x23'),this['squeue']['id'],this[_0xe3aa('0x16')]);_0x267045[_0xe3aa('0x17')]();setTimeout(this[_0xe3aa('0xa')][_0xe3aa('0xc')](this),0x3e8);}}};RRMemory[_0xe3aa('0x11')][_0xe3aa('0xf')]=function(_0x1c19d1){logger[_0xe3aa('0x19')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this['squeue']['id'],this[_0xe3aa('0x16')]);if(_[_0xe3aa('0x1b')](this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this[_0xe3aa('0x16')]])){logger['debug']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xe3aa('0x5')]['id'],this['agentId']);}else{clearInterval(this[_0xe3aa('0x9')][this[_0xe3aa('0x16')]]);util[_0xe3aa('0x24')](this[_0xe3aa('0x4')],this[_0xe3aa('0x5')]['id'],this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this[_0xe3aa('0x16')]],this['queue'],this[_0xe3aa('0x8')]);util[_0xe3aa('0x21')](this[_0xe3aa('0x5')]['id'],this[_0xe3aa('0x7')]['agents'][this[_0xe3aa('0x16')]],_0xe3aa('0x25'));this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this[_0xe3aa('0x16')]][_0xe3aa('0x1e')]=![];this[_0xe3aa('0x7')]['agents'][this['agentId']][_0xe3aa('0x26')]=undefined;util[_0xe3aa('0x27')](this[_0xe3aa('0x7')],this[_0xe3aa('0x8')],this[_0xe3aa('0x7')][_0xe3aa('0x1c')][this[_0xe3aa('0x16')]],this[_0xe3aa('0x5')][_0xe3aa('0x14')]);}if(!_0x1c19d1){setTimeout(this['push'][_0xe3aa('0xc')](this),0x3e8);}};function rrmemory(_0x1d7afb,_0x1635fd,_0x54871e,_0x579bab){return new RRMemory(_0x1d7afb,_0x1635fd,_0x54871e,_0x579bab);}module[_0xe3aa('0x28')]=rrmemory;