server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x9d4b=['lodash','uuid','./util','routing','notificationId','squeue','queue','realtime','intervals','handleRun','handleTimeout','bind','module','drained','handleDrained','prototype','push','handleCheckReject','isAgentAvailable','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','saveWaitingNotification','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','removeWaitingNotification','exports'];(function(_0x126558,_0x143c9a){var _0x1f6d14=function(_0x2b0eea){while(--_0x2b0eea){_0x126558['push'](_0x126558['shift']());}};_0x1f6d14(++_0x143c9a);}(_0x9d4b,0x11f));var _0xb9d4=function(_0x3c1a30,_0x381795){_0x3c1a30=_0x3c1a30-0x0;var _0x1246c3=_0x9d4b[_0x3c1a30];return _0x1246c3;};'use strict';var rr=require('rr');var _=require(_0xb9d4('0x0'));var uuid=require(_0xb9d4('0x1'));var util=require(_0xb9d4('0x2'));var logger=require('../../../../../config/logger')(_0xb9d4('0x3'));var RRMemory=function(_0x450639,_0x1c8885,_0x17e2c2,_0x48b6a6){this[_0xb9d4('0x4')]=uuid['v4']();this[_0xb9d4('0x5')]=_0x450639;this[_0xb9d4('0x6')]=_0x1c8885;this[_0xb9d4('0x7')]=_0x17e2c2;this[_0xb9d4('0x3')]=_0x48b6a6;this[_0xb9d4('0x8')]={};this[_0xb9d4('0x5')]['push'](this[_0xb9d4('0x9')]['bind'](this),this[_0xb9d4('0xa')][_0xb9d4('0xb')](this),this[_0xb9d4('0xc')]);this[_0xb9d4('0x5')]['on']('timeout',this[_0xb9d4('0xa')][_0xb9d4('0xb')](this));this[_0xb9d4('0x5')]['on'](_0xb9d4('0xd'),this[_0xb9d4('0xe')]['bind'](this));};RRMemory[_0xb9d4('0xf')][_0xb9d4('0x10')]=function(){this[_0xb9d4('0x5')][_0xb9d4('0x10')](this['handleRun'][_0xb9d4('0xb')](this),this[_0xb9d4('0xa')][_0xb9d4('0xb')](this));};RRMemory[_0xb9d4('0xf')][_0xb9d4('0xe')]=function(){this[_0xb9d4('0xa')](!![]);};RRMemory[_0xb9d4('0xf')][_0xb9d4('0x11')]=function(_0x447a00){if(util[_0xb9d4('0x12')](this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],this['squeue'][_0xb9d4('0x15')],!![])){logger[_0xb9d4('0x16')](_0xb9d4('0x17'),this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x14')]);clearInterval(this[_0xb9d4('0x8')][this[_0xb9d4('0x14')]]);_0x447a00[_0xb9d4('0x18')]();setTimeout(this[_0xb9d4('0x10')]['bind'](this),0x3e8);}};RRMemory[_0xb9d4('0xf')][_0xb9d4('0x9')]=function(_0x16298b){this[_0xb9d4('0x14')]=rr(this['queue'][_0xb9d4('0x19')]);logger['debug'](_0xb9d4('0x1a'),this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x14')]);if(_[_0xb9d4('0x1b')](this['realtime'][_0xb9d4('0x13')][this[_0xb9d4('0x14')]])){logger[_0xb9d4('0x16')](_0xb9d4('0x1c'),this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x14')]);_0x16298b[_0xb9d4('0x18')]();setTimeout(this[_0xb9d4('0x10')]['bind'](this),0x3e8);}else{if(util[_0xb9d4('0x12')](this[_0xb9d4('0x5')]['id'],this['realtime'][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],this[_0xb9d4('0x5')][_0xb9d4('0x15')],!![])){this[_0xb9d4('0x7')]['agents'][this[_0xb9d4('0x14')]][_0xb9d4('0x1d')]=!![];this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]][_0xb9d4('0x1e')]=this[_0xb9d4('0x6')]['name'];util[_0xb9d4('0x1f')](this[_0xb9d4('0x7')],this[_0xb9d4('0x3')],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],this[_0xb9d4('0x5')][_0xb9d4('0x15')]);util[_0xb9d4('0x20')](this[_0xb9d4('0x4')],this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],this[_0xb9d4('0x6')],this['routing']);util[_0xb9d4('0x21')](this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this['agentId']],_0xb9d4('0x22'));this[_0xb9d4('0x8')][this['agentId']]=setInterval(this[_0xb9d4('0x11')][_0xb9d4('0xb')](this,_0x16298b),0x3e8);}else{logger[_0xb9d4('0x16')](_0xb9d4('0x23'),this['squeue']['id'],this['agentId']);_0x16298b[_0xb9d4('0x18')]();setTimeout(this['push'][_0xb9d4('0xb')](this),0x3e8);}}};RRMemory[_0xb9d4('0xf')][_0xb9d4('0xa')]=function(_0x5dcebc){logger[_0xb9d4('0x16')](_0xb9d4('0x24'),this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x14')]);if(_[_0xb9d4('0x1b')](this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]])){logger['debug'](_0xb9d4('0x1c'),this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x14')]);}else{clearInterval(this[_0xb9d4('0x8')][this[_0xb9d4('0x14')]]);util[_0xb9d4('0x25')](this[_0xb9d4('0x4')],this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],this['queue'],this[_0xb9d4('0x3')]);util[_0xb9d4('0x21')](this[_0xb9d4('0x5')]['id'],this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]],_0xb9d4('0x26'));this['realtime'][_0xb9d4('0x13')][this['agentId']][_0xb9d4('0x1d')]=![];this[_0xb9d4('0x7')][_0xb9d4('0x13')][this[_0xb9d4('0x14')]]['busyQueue']=undefined;util[_0xb9d4('0x27')](this[_0xb9d4('0x7')],this[_0xb9d4('0x3')],this[_0xb9d4('0x7')]['agents'][this[_0xb9d4('0x14')]],this[_0xb9d4('0x5')][_0xb9d4('0x15')]);}if(!_0x5dcebc){setTimeout(this[_0xb9d4('0x10')][_0xb9d4('0x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