server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc73d=['agentId','info','[%s][QUEUE]\x20available\x20again\x20%s','intervals','done','[%s][QUEUE]\x20try\x20with\x20%s','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','channel','busy','busyQueue','name','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','exports','lodash','./util','routing','notificationId','queue','realtime','squeue','bind','handleTimeout','timeout','drained','handleDrained','prototype','push','handleCheckReject'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0xc73d,0x11a));var _0xdc73=function(_0x16d60b,_0x19d34a){_0x16d60b=_0x16d60b-0x0;var _0x3dca66=_0xc73d[_0x16d60b];return _0x3dca66;};'use strict';var rr=require('rr');var _=require(_0xdc73('0x0'));var uuid=require('uuid');var util=require(_0xdc73('0x1'));var logger=require('../../../../../config/logger')(_0xdc73('0x2'));var RRMemory=function(_0x4ebe38,_0x161816,_0x132f06,_0x53df44){this[_0xdc73('0x3')]=uuid['v4']();this['squeue']=_0x4ebe38;this[_0xdc73('0x4')]=_0x161816;this[_0xdc73('0x5')]=_0x132f06;this[_0xdc73('0x2')]=_0x53df44;this['intervals']={};this[_0xdc73('0x6')]['push'](this['handleRun'][_0xdc73('0x7')](this),this[_0xdc73('0x8')][_0xdc73('0x7')](this),this['module']);this[_0xdc73('0x6')]['on'](_0xdc73('0x9'),this[_0xdc73('0x8')][_0xdc73('0x7')](this));this[_0xdc73('0x6')]['on'](_0xdc73('0xa'),this[_0xdc73('0xb')][_0xdc73('0x7')](this));};RRMemory[_0xdc73('0xc')][_0xdc73('0xd')]=function(){this['squeue']['push'](this['handleRun'][_0xdc73('0x7')](this),this[_0xdc73('0x8')][_0xdc73('0x7')](this));};RRMemory['prototype'][_0xdc73('0xb')]=function(_0x42573b){this[_0xdc73('0x8')](!![]);};RRMemory[_0xdc73('0xc')][_0xdc73('0xe')]=function(_0x5a068e){if(util['isAgentAvailable'](this['squeue']['id'],this[_0xdc73('0x5')]['agents'][this[_0xdc73('0xf')]],this[_0xdc73('0x6')]['channel'],!![])){logger[_0xdc73('0x10')](_0xdc73('0x11'),this[_0xdc73('0x6')]['id'],this[_0xdc73('0xf')]);clearInterval(this[_0xdc73('0x12')][this[_0xdc73('0xf')]]);_0x5a068e[_0xdc73('0x13')]();setTimeout(this[_0xdc73('0xd')]['bind'](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0x35e99c){this[_0xdc73('0xf')]=rr(this[_0xdc73('0x4')]['mapAgentsId']);logger[_0xdc73('0x10')](_0xdc73('0x14'),this['squeue']['id'],this[_0xdc73('0xf')]);if(_['isNil'](this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]])){logger[_0xdc73('0x10')](_0xdc73('0x16'),this[_0xdc73('0x6')]['id'],this[_0xdc73('0xf')]);_0x35e99c['done']();setTimeout(this[_0xdc73('0xd')][_0xdc73('0x7')](this),0x3e8);}else{if(util[_0xdc73('0x17')](this[_0xdc73('0x6')]['id'],this[_0xdc73('0x5')][_0xdc73('0x15')][this['agentId']],this[_0xdc73('0x6')][_0xdc73('0x18')],!![])){this['realtime']['agents'][this[_0xdc73('0xf')]][_0xdc73('0x19')]=!![];this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]][_0xdc73('0x1a')]=this[_0xdc73('0x4')][_0xdc73('0x1b')];util['showNotification'](this['notificationId'],this['squeue']['id'],this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]],this[_0xdc73('0x4')],this[_0xdc73('0x2')]);util[_0xdc73('0x1c')](this['squeue']['id'],this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]],'RINGING');this['intervals'][this[_0xdc73('0xf')]]=setInterval(this[_0xdc73('0xe')][_0xdc73('0x7')](this,_0x35e99c),0x3e8);}else{logger['info'](_0xdc73('0x1d'),this['squeue']['id'],this['agentId']);_0x35e99c[_0xdc73('0x13')]();setTimeout(this[_0xdc73('0xd')][_0xdc73('0x7')](this),0x3e8);}}};RRMemory[_0xdc73('0xc')][_0xdc73('0x8')]=function(_0x54db5c){logger[_0xdc73('0x10')](_0xdc73('0x1e'),this[_0xdc73('0x6')]['id'],this['agentId']);if(_['isNil'](this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]])){logger[_0xdc73('0x10')](_0xdc73('0x16'),this[_0xdc73('0x6')]['id'],this[_0xdc73('0xf')]);}else{clearInterval(this[_0xdc73('0x12')][this['agentId']]);util[_0xdc73('0x1f')](this['notificationId'],this[_0xdc73('0x6')]['id'],this[_0xdc73('0x5')][_0xdc73('0x15')][this['agentId']],this[_0xdc73('0x4')],this[_0xdc73('0x2')]);util[_0xdc73('0x1c')](this[_0xdc73('0x6')]['id'],this[_0xdc73('0x5')][_0xdc73('0x15')][this[_0xdc73('0xf')]],'TIMEOUT');this['realtime']['agents'][this[_0xdc73('0xf')]][_0xdc73('0x19')]=![];this['realtime'][_0xdc73('0x15')][this[_0xdc73('0xf')]]['busyQueue']=undefined;}if(!_0x54db5c){setTimeout(this[_0xdc73('0xd')]['bind'](this),0x3e8);}};function rrmemory(_0x17e017,_0x429023,_0x387730,_0x1fa861){return new RRMemory(_0x17e017,_0x429023,_0x387730,_0x1fa861);}module[_0xdc73('0x20')]=rrmemory;