server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8009=['realtime','agents','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','agentId','queue','mapAgentsId','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','isAgentAvailable','busy','busyQueue','name','saveWaitingNotification','routing','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','TIMEOUT','removeWaitingNotification','lodash','uuid','./util','../../../../../config/logger','notificationId','intervals','squeue','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','push','handleCheckReject'];(function(_0x4cb511,_0x5205f0){var _0x474152=function(_0x479860){while(--_0x479860){_0x4cb511['push'](_0x4cb511['shift']());}};_0x474152(++_0x5205f0);}(_0x8009,0xb3));var _0x9800=function(_0x4946f0,_0x23d3d1){_0x4946f0=_0x4946f0-0x0;var _0x7b016c=_0x8009[_0x4946f0];return _0x7b016c;};'use strict';var rr=require('rr');var _=require(_0x9800('0x0'));var uuid=require(_0x9800('0x1'));var util=require(_0x9800('0x2'));var logger=require(_0x9800('0x3'))('routing');var RRMemory=function(_0x21a6e2,_0x38f653,_0x49a0a9,_0x23e9e7){this[_0x9800('0x4')]=uuid['v4']();this['squeue']=_0x21a6e2;this['queue']=_0x38f653;this['realtime']=_0x49a0a9;this['routing']=_0x23e9e7;this[_0x9800('0x5')]={};this[_0x9800('0x6')]['push'](this[_0x9800('0x7')][_0x9800('0x8')](this),this[_0x9800('0x9')]['bind'](this),this['module']);this[_0x9800('0x6')]['on'](_0x9800('0xa'),this[_0x9800('0x9')][_0x9800('0x8')](this));this[_0x9800('0x6')]['on'](_0x9800('0xb'),this[_0x9800('0xc')]['bind'](this));};RRMemory[_0x9800('0xd')]['push']=function(){this['squeue'][_0x9800('0xe')](this['handleRun'][_0x9800('0x8')](this),this[_0x9800('0x9')][_0x9800('0x8')](this));};RRMemory['prototype'][_0x9800('0xc')]=function(){this[_0x9800('0x9')](!![]);};RRMemory[_0x9800('0xd')][_0x9800('0xf')]=function(_0x2e1b48){if(util['isAgentAvailable'](this[_0x9800('0x6')]['id'],this[_0x9800('0x10')][_0x9800('0x11')][this['agentId']],this[_0x9800('0x6')][_0x9800('0x12')],!![])){logger[_0x9800('0x13')](_0x9800('0x14'),this[_0x9800('0x6')]['id'],this[_0x9800('0x15')]);clearInterval(this['intervals'][this[_0x9800('0x15')]]);_0x2e1b48['done']();setTimeout(this[_0x9800('0xe')][_0x9800('0x8')](this),0x3e8);}};RRMemory['prototype'][_0x9800('0x7')]=function(_0x800725){this[_0x9800('0x15')]=rr(this[_0x9800('0x16')][_0x9800('0x17')]);logger['debug']('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x9800('0x6')]['id'],this[_0x9800('0x15')]);if(_[_0x9800('0x18')](this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]])){logger['debug'](_0x9800('0x19'),this[_0x9800('0x6')]['id'],this[_0x9800('0x15')]);_0x800725[_0x9800('0x1a')]();setTimeout(this[_0x9800('0xe')]['bind'](this),0x3e8);}else{if(util[_0x9800('0x1b')](this[_0x9800('0x6')]['id'],this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]],this[_0x9800('0x6')][_0x9800('0x12')],!![])){this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]][_0x9800('0x1c')]=!![];this[_0x9800('0x10')][_0x9800('0x11')][this[_0x9800('0x15')]][_0x9800('0x1d')]=this[_0x9800('0x16')][_0x9800('0x1e')];util[_0x9800('0x1f')](this[_0x9800('0x10')],this[_0x9800('0x20')],this[_0x9800('0x10')][_0x9800('0x11')][this[_0x9800('0x15')]],this[_0x9800('0x6')]['channel']);util['showNotification'](this[_0x9800('0x4')],this[_0x9800('0x6')]['id'],this[_0x9800('0x10')]['agents'][this[_0x9800('0x15')]],this['queue'],this[_0x9800('0x20')]);util[_0x9800('0x21')](this['squeue']['id'],this[_0x9800('0x10')]['agents'][this[_0x9800('0x15')]],_0x9800('0x22'));this[_0x9800('0x5')][this[_0x9800('0x15')]]=setInterval(this[_0x9800('0xf')][_0x9800('0x8')](this,_0x800725),0x3e8);}else{logger[_0x9800('0x13')](_0x9800('0x23'),this[_0x9800('0x6')]['id'],this['agentId']);_0x800725[_0x9800('0x1a')]();setTimeout(this['push'][_0x9800('0x8')](this),0x3e8);}}};RRMemory[_0x9800('0xd')][_0x9800('0x9')]=function(_0x260072){logger[_0x9800('0x13')](_0x9800('0x24'),this[_0x9800('0x6')]['id'],this[_0x9800('0x15')]);if(_[_0x9800('0x18')](this[_0x9800('0x10')][_0x9800('0x11')][this['agentId']])){logger[_0x9800('0x13')](_0x9800('0x19'),this[_0x9800('0x6')]['id'],this[_0x9800('0x15')]);}else{clearInterval(this['intervals'][this[_0x9800('0x15')]]);util['hideNotification'](this[_0x9800('0x4')],this[_0x9800('0x6')]['id'],this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]],this[_0x9800('0x16')],this[_0x9800('0x20')]);util[_0x9800('0x21')](this[_0x9800('0x6')]['id'],this[_0x9800('0x10')][_0x9800('0x11')][this[_0x9800('0x15')]],_0x9800('0x25'));this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]][_0x9800('0x1c')]=![];this['realtime'][_0x9800('0x11')][this[_0x9800('0x15')]][_0x9800('0x1d')]=undefined;util[_0x9800('0x26')](this[_0x9800('0x10')],this[_0x9800('0x20')],this['realtime'][_0x9800('0x11')][this['agentId']],this[_0x9800('0x6')][_0x9800('0x12')]);}if(!_0x260072){setTimeout(this[_0x9800('0xe')][_0x9800('0x8')](this),0x3e8);}};function rrmemory(_0x32f256,_0x23f895,_0x4c1bb1,_0x10569a){return new RRMemory(_0x32f256,_0x23f895,_0x4c1bb1,_0x10569a);}module['exports']=rrmemory;