server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xc72d=['mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','busyQueue','exports','lodash','notificationId','queue','realtime','routing','intervals','squeue','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','push','handleCheckReject','isAgentAvailable','agents','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done'];(function(_0x243226,_0x5b1998){var _0x52dfe6=function(_0x5104c7){while(--_0x5104c7){_0x243226['push'](_0x243226['shift']());}};_0x52dfe6(++_0x5b1998);}(_0xc72d,0x1d7));var _0xdc72=function(_0x113964,_0x86f94b){_0x113964=_0x113964-0x0;var _0x348619=_0xc72d[_0x113964];return _0x348619;};'use strict';var rr=require('rr');var _=require(_0xdc72('0x0'));var uuid=require('uuid');var util=require('./util');var logger=require('../../../../../config/logger')('routing');var RRMemory=function(_0x12b878,_0x43e409,_0x21424f,_0x4c1a5e){this[_0xdc72('0x1')]=uuid['v4']();this['squeue']=_0x12b878;this[_0xdc72('0x2')]=_0x43e409;this[_0xdc72('0x3')]=_0x21424f;this[_0xdc72('0x4')]=_0x4c1a5e;this[_0xdc72('0x5')]={};this[_0xdc72('0x6')]['push'](this[_0xdc72('0x7')][_0xdc72('0x8')](this),this[_0xdc72('0x9')]['bind'](this),this['module']);this[_0xdc72('0x6')]['on'](_0xdc72('0xa'),this[_0xdc72('0x9')]['bind'](this));this[_0xdc72('0x6')]['on'](_0xdc72('0xb'),this[_0xdc72('0xc')][_0xdc72('0x8')](this));};RRMemory[_0xdc72('0xd')][_0xdc72('0xe')]=function(){this[_0xdc72('0x6')][_0xdc72('0xe')](this[_0xdc72('0x7')][_0xdc72('0x8')](this),this['handleTimeout']['bind'](this));};RRMemory[_0xdc72('0xd')][_0xdc72('0xc')]=function(_0x3a0e0d){this[_0xdc72('0x9')](!![]);};RRMemory[_0xdc72('0xd')][_0xdc72('0xf')]=function(_0x1cdb39){if(util[_0xdc72('0x10')](this['squeue']['id'],this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]],this[_0xdc72('0x6')][_0xdc72('0x13')],!![])){logger[_0xdc72('0x14')](_0xdc72('0x15'),this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);clearInterval(this[_0xdc72('0x5')][this[_0xdc72('0x12')]]);_0x1cdb39[_0xdc72('0x16')]();setTimeout(this[_0xdc72('0xe')][_0xdc72('0x8')](this),0x3e8);}};RRMemory[_0xdc72('0xd')]['handleRun']=function(_0x31b847){this[_0xdc72('0x12')]=rr(this[_0xdc72('0x2')][_0xdc72('0x17')]);logger[_0xdc72('0x14')](_0xdc72('0x18'),this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);if(_[_0xdc72('0x19')](this['realtime'][_0xdc72('0x11')][this['agentId']])){logger[_0xdc72('0x14')](_0xdc72('0x1a'),this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);_0x31b847[_0xdc72('0x16')]();setTimeout(this[_0xdc72('0xe')][_0xdc72('0x8')](this),0x3e8);}else{if(util[_0xdc72('0x10')](this[_0xdc72('0x6')]['id'],this[_0xdc72('0x3')]['agents'][this[_0xdc72('0x12')]],this['squeue'][_0xdc72('0x13')],!![])){this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]][_0xdc72('0x1b')]=!![];this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]]['busyQueue']=this[_0xdc72('0x2')][_0xdc72('0x1c')];util[_0xdc72('0x1d')](this[_0xdc72('0x1')],this['squeue']['id'],this[_0xdc72('0x3')]['agents'][this['agentId']],this[_0xdc72('0x2')],this['routing']);util[_0xdc72('0x1e')](this['squeue']['id'],this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]],_0xdc72('0x1f'));this['intervals'][this[_0xdc72('0x12')]]=setInterval(this[_0xdc72('0xf')]['bind'](this,_0x31b847),0x3e8);}else{logger[_0xdc72('0x14')](_0xdc72('0x20'),this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);_0x31b847[_0xdc72('0x16')]();setTimeout(this[_0xdc72('0xe')][_0xdc72('0x8')](this),0x3e8);}}};RRMemory['prototype'][_0xdc72('0x9')]=function(_0x3c8d2a){logger[_0xdc72('0x14')](_0xdc72('0x21'),this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);if(_['isNil'](this['realtime'][_0xdc72('0x11')][this['agentId']])){logger[_0xdc72('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xdc72('0x6')]['id'],this[_0xdc72('0x12')]);}else{clearInterval(this['intervals'][this[_0xdc72('0x12')]]);util[_0xdc72('0x22')](this[_0xdc72('0x1')],this[_0xdc72('0x6')]['id'],this[_0xdc72('0x3')][_0xdc72('0x11')][this['agentId']],this[_0xdc72('0x2')],this[_0xdc72('0x4')]);util[_0xdc72('0x1e')](this[_0xdc72('0x6')]['id'],this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]],_0xdc72('0x23'));this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]][_0xdc72('0x1b')]=![];this[_0xdc72('0x3')][_0xdc72('0x11')][this[_0xdc72('0x12')]][_0xdc72('0x24')]=undefined;}if(!_0x3c8d2a){setTimeout(this[_0xdc72('0xe')][_0xdc72('0x8')](this),0x3e8);}};function rrmemory(_0x33c340,_0x3b12cd,_0xe8ffa,_0x5c14b4){return new RRMemory(_0x33c340,_0x3b12cd,_0xe8ffa,_0x5c14b4);}module[_0xdc72('0x25')]=rrmemory;