server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0xa696=['queue','realtime','intervals','push','handleRun','handleTimeout','bind','module','timeout','drained','prototype','handleDrained','handleCheckReject','isAgentAvailable','agents','agentId','info','done','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','name','showNotification','notificationId','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','writeLog','TIMEOUT','exports','uuid','../../../../../config/logger','routing','squeue'];(function(_0x31c3e4,_0x1eae54){var _0x4560e6=function(_0x37553b){while(--_0x37553b){_0x31c3e4['push'](_0x31c3e4['shift']());}};_0x4560e6(++_0x1eae54);}(_0xa696,0x193));var _0x6a69=function(_0x3ce2c4,_0x4544c1){_0x3ce2c4=_0x3ce2c4-0x0;var _0x4047c1=_0xa696[_0x3ce2c4];return _0x4047c1;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x6a69('0x0'));var util=require('./util');var logger=require(_0x6a69('0x1'))(_0x6a69('0x2'));var RRMemory=function(_0x2ab89b,_0x2f6a6c,_0xf5463d,_0x44679b){this['notificationId']=uuid['v4']();this[_0x6a69('0x3')]=_0x2ab89b;this[_0x6a69('0x4')]=_0x2f6a6c;this[_0x6a69('0x5')]=_0xf5463d;this[_0x6a69('0x2')]=_0x44679b;this[_0x6a69('0x6')]={};this[_0x6a69('0x3')][_0x6a69('0x7')](this[_0x6a69('0x8')]['bind'](this),this[_0x6a69('0x9')][_0x6a69('0xa')](this),this[_0x6a69('0xb')]);this[_0x6a69('0x3')]['on'](_0x6a69('0xc'),this[_0x6a69('0x9')]['bind'](this));this[_0x6a69('0x3')]['on'](_0x6a69('0xd'),this['handleDrained'][_0x6a69('0xa')](this));};RRMemory[_0x6a69('0xe')][_0x6a69('0x7')]=function(){this[_0x6a69('0x3')]['push'](this[_0x6a69('0x8')][_0x6a69('0xa')](this),this['handleTimeout'][_0x6a69('0xa')](this));};RRMemory[_0x6a69('0xe')][_0x6a69('0xf')]=function(_0x48adbf){this[_0x6a69('0x9')](!![]);};RRMemory[_0x6a69('0xe')][_0x6a69('0x10')]=function(_0x118ea9){if(util[_0x6a69('0x11')](this[_0x6a69('0x3')]['id'],this[_0x6a69('0x5')][_0x6a69('0x12')][this[_0x6a69('0x13')]],this[_0x6a69('0x3')]['channel'],!![])){logger[_0x6a69('0x14')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x6a69('0x3')]['id'],this[_0x6a69('0x13')]);clearInterval(this[_0x6a69('0x6')][this['agentId']]);_0x118ea9[_0x6a69('0x15')]();setTimeout(this[_0x6a69('0x7')][_0x6a69('0xa')](this),0x3e8);}};RRMemory[_0x6a69('0xe')]['handleRun']=function(_0x2d6fab){this[_0x6a69('0x13')]=rr(this[_0x6a69('0x4')]['mapAgentsId']);logger[_0x6a69('0x14')](_0x6a69('0x16'),this[_0x6a69('0x3')]['id'],this['agentId']);if(_[_0x6a69('0x17')](this['realtime'][_0x6a69('0x12')][this[_0x6a69('0x13')]])){logger[_0x6a69('0x14')](_0x6a69('0x18'),this[_0x6a69('0x3')]['id'],this[_0x6a69('0x13')]);_0x2d6fab[_0x6a69('0x15')]();setTimeout(this[_0x6a69('0x7')][_0x6a69('0xa')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x6a69('0x3')]['id'],this[_0x6a69('0x5')][_0x6a69('0x12')][this[_0x6a69('0x13')]],this[_0x6a69('0x3')]['channel'],!![])){this['realtime'][_0x6a69('0x12')][this[_0x6a69('0x13')]][_0x6a69('0x19')]=!![];this['realtime']['agents'][this['agentId']][_0x6a69('0x1a')]=this['queue'][_0x6a69('0x1b')];util[_0x6a69('0x1c')](this[_0x6a69('0x1d')],this['squeue']['id'],this[_0x6a69('0x5')][_0x6a69('0x12')][this[_0x6a69('0x13')]],this['queue'],this[_0x6a69('0x2')]);util['writeLog'](this[_0x6a69('0x3')]['id'],this[_0x6a69('0x5')]['agents'][this[_0x6a69('0x13')]],_0x6a69('0x1e'));this[_0x6a69('0x6')][this[_0x6a69('0x13')]]=setInterval(this[_0x6a69('0x10')][_0x6a69('0xa')](this,_0x2d6fab),0x3e8);}else{logger[_0x6a69('0x14')](_0x6a69('0x1f'),this[_0x6a69('0x3')]['id'],this[_0x6a69('0x13')]);_0x2d6fab['done']();setTimeout(this['push'][_0x6a69('0xa')](this),0x3e8);}}};RRMemory[_0x6a69('0xe')]['handleTimeout']=function(_0x19bcac){logger['info'](_0x6a69('0x20'),this[_0x6a69('0x3')]['id'],this['agentId']);if(_[_0x6a69('0x17')](this['realtime'][_0x6a69('0x12')][this[_0x6a69('0x13')]])){logger[_0x6a69('0x14')](_0x6a69('0x18'),this[_0x6a69('0x3')]['id'],this[_0x6a69('0x13')]);}else{clearInterval(this[_0x6a69('0x6')][this[_0x6a69('0x13')]]);util[_0x6a69('0x21')](this[_0x6a69('0x1d')],this[_0x6a69('0x3')]['id'],this['realtime'][_0x6a69('0x12')][this['agentId']],this[_0x6a69('0x4')],this[_0x6a69('0x2')]);util[_0x6a69('0x22')](this['squeue']['id'],this[_0x6a69('0x5')][_0x6a69('0x12')][this[_0x6a69('0x13')]],_0x6a69('0x23'));this[_0x6a69('0x5')][_0x6a69('0x12')][this[_0x6a69('0x13')]]['busy']=![];this[_0x6a69('0x5')]['agents'][this[_0x6a69('0x13')]][_0x6a69('0x1a')]=undefined;}if(!_0x19bcac){setTimeout(this[_0x6a69('0x7')][_0x6a69('0xa')](this),0x3e8);}};function rrmemory(_0x14877b,_0x4d4833,_0x1d6482,_0x1d87f0){return new RRMemory(_0x14877b,_0x4d4833,_0x1d6482,_0x1d87f0);}module[_0x6a69('0x24')]=rrmemory;