server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x93fc=['agentId','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','realtime','busyQueue','name','showNotification','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','writeLog','exports','lodash','uuid','../../../../../config/logger','routing','notificationId','queue','intervals','squeue','push','handleRun','bind','module','handleTimeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agents','channel','info','[%s][QUEUE]\x20available\x20again\x20%s'];(function(_0x39887a,_0x5835ca){var _0x1f8468=function(_0x43032f){while(--_0x43032f){_0x39887a['push'](_0x39887a['shift']());}};_0x1f8468(++_0x5835ca);}(_0x93fc,0x19a));var _0xc93f=function(_0x2c8441,_0x3d4e4a){_0x2c8441=_0x2c8441-0x0;var _0x1f722a=_0x93fc[_0x2c8441];return _0x1f722a;};'use strict';var rr=require('rr');var _=require(_0xc93f('0x0'));var uuid=require(_0xc93f('0x1'));var util=require('./util');var logger=require(_0xc93f('0x2'))(_0xc93f('0x3'));var RRMemory=function(_0x254f16,_0x34edda,_0x445193,_0x1b1ee8){this[_0xc93f('0x4')]=uuid['v4']();this['squeue']=_0x254f16;this[_0xc93f('0x5')]=_0x34edda;this['realtime']=_0x445193;this['routing']=_0x1b1ee8;this[_0xc93f('0x6')]={};this[_0xc93f('0x7')][_0xc93f('0x8')](this[_0xc93f('0x9')]['bind'](this),this['handleTimeout'][_0xc93f('0xa')](this),this[_0xc93f('0xb')]);this[_0xc93f('0x7')]['on']('timeout',this[_0xc93f('0xc')][_0xc93f('0xa')](this));this[_0xc93f('0x7')]['on'](_0xc93f('0xd'),this[_0xc93f('0xe')][_0xc93f('0xa')](this));};RRMemory[_0xc93f('0xf')][_0xc93f('0x8')]=function(){this[_0xc93f('0x7')]['push'](this['handleRun'][_0xc93f('0xa')](this),this[_0xc93f('0xc')][_0xc93f('0xa')](this));};RRMemory[_0xc93f('0xf')][_0xc93f('0xe')]=function(_0x3e4b67){this[_0xc93f('0xc')](!![]);};RRMemory[_0xc93f('0xf')][_0xc93f('0x10')]=function(_0x3e0dd4){if(util[_0xc93f('0x11')](this[_0xc93f('0x7')]['id'],this['realtime'][_0xc93f('0x12')][this['agentId']],this[_0xc93f('0x7')][_0xc93f('0x13')],!![])){logger[_0xc93f('0x14')](_0xc93f('0x15'),this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);clearInterval(this[_0xc93f('0x6')][this[_0xc93f('0x16')]]);_0x3e0dd4[_0xc93f('0x17')]();setTimeout(this['push'][_0xc93f('0xa')](this),0x3e8);}};RRMemory[_0xc93f('0xf')]['handleRun']=function(_0x4002e6){this['agentId']=rr(this['queue'][_0xc93f('0x18')]);logger[_0xc93f('0x14')](_0xc93f('0x19'),this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);if(_[_0xc93f('0x1a')](this[_0xc93f('0x1b')]['agents'][this[_0xc93f('0x16')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);_0x4002e6[_0xc93f('0x17')]();setTimeout(this[_0xc93f('0x8')][_0xc93f('0xa')](this),0x3e8);}else{if(util[_0xc93f('0x11')](this[_0xc93f('0x7')]['id'],this['realtime'][_0xc93f('0x12')][this[_0xc93f('0x16')]],this[_0xc93f('0x7')][_0xc93f('0x13')],!![])){this[_0xc93f('0x1b')][_0xc93f('0x12')][this[_0xc93f('0x16')]]['busy']=!![];this['realtime'][_0xc93f('0x12')][this[_0xc93f('0x16')]][_0xc93f('0x1c')]=this[_0xc93f('0x5')][_0xc93f('0x1d')];util[_0xc93f('0x1e')](this[_0xc93f('0x4')],this['squeue']['id'],this[_0xc93f('0x1b')]['agents'][this[_0xc93f('0x16')]],this[_0xc93f('0x5')],this[_0xc93f('0x3')]);util['writeLog'](this[_0xc93f('0x7')]['id'],this['realtime'][_0xc93f('0x12')][this[_0xc93f('0x16')]],'RINGING');this[_0xc93f('0x6')][this[_0xc93f('0x16')]]=setInterval(this[_0xc93f('0x10')][_0xc93f('0xa')](this,_0x4002e6),0x3e8);}else{logger[_0xc93f('0x14')](_0xc93f('0x1f'),this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);_0x4002e6['done']();setTimeout(this[_0xc93f('0x8')][_0xc93f('0xa')](this),0x3e8);}}};RRMemory[_0xc93f('0xf')][_0xc93f('0xc')]=function(_0x4d5a09){logger[_0xc93f('0x14')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);if(_[_0xc93f('0x1a')](this[_0xc93f('0x1b')][_0xc93f('0x12')][this['agentId']])){logger[_0xc93f('0x14')](_0xc93f('0x20'),this[_0xc93f('0x7')]['id'],this[_0xc93f('0x16')]);}else{clearInterval(this[_0xc93f('0x6')][this[_0xc93f('0x16')]]);util[_0xc93f('0x21')](this['notificationId'],this[_0xc93f('0x7')]['id'],this[_0xc93f('0x1b')]['agents'][this[_0xc93f('0x16')]],this[_0xc93f('0x5')],this[_0xc93f('0x3')]);util[_0xc93f('0x22')](this[_0xc93f('0x7')]['id'],this[_0xc93f('0x1b')][_0xc93f('0x12')][this[_0xc93f('0x16')]],'TIMEOUT');this['realtime'][_0xc93f('0x12')][this[_0xc93f('0x16')]]['busy']=![];this[_0xc93f('0x1b')][_0xc93f('0x12')][this['agentId']][_0xc93f('0x1c')]=undefined;}if(!_0x4d5a09){setTimeout(this[_0xc93f('0x8')][_0xc93f('0xa')](this),0x3e8);}};function rrmemory(_0x159cba,_0x1a3f02,_0x3f6619,_0x4cff73){return new RRMemory(_0x159cba,_0x1a3f02,_0x3f6619,_0x4cff73);}module[_0xc93f('0x23')]=rrmemory;