server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x32df=['writeLog','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','busy','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','push','handleRun','bind','handleTimeout','module','timeout','drained','prototype','handleDrained','handleCheckReject','isAgentAvailable','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','intervals','done','mapAgentsId','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','agents','busyQueue','name'];(function(_0x3b380d,_0x4bf247){var _0x54502b=function(_0x35d207){while(--_0x35d207){_0x3b380d['push'](_0x3b380d['shift']());}};_0x54502b(++_0x4bf247);}(_0x32df,0x8c));var _0xf32d=function(_0x1b3653,_0x3ef665){_0x1b3653=_0x1b3653-0x0;var _0xfa213f=_0x32df[_0x1b3653];return _0xfa213f;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require('uuid');var util=require(_0xf32d('0x0'));var logger=require(_0xf32d('0x1'))(_0xf32d('0x2'));var RRMemory=function(_0x235955,_0x3fd011,_0x3722c2,_0x3772c1){this[_0xf32d('0x3')]=uuid['v4']();this[_0xf32d('0x4')]=_0x235955;this[_0xf32d('0x5')]=_0x3fd011;this[_0xf32d('0x6')]=_0x3722c2;this['routing']=_0x3772c1;this['intervals']={};this[_0xf32d('0x4')][_0xf32d('0x7')](this[_0xf32d('0x8')][_0xf32d('0x9')](this),this[_0xf32d('0xa')][_0xf32d('0x9')](this),this[_0xf32d('0xb')]);this['squeue']['on'](_0xf32d('0xc'),this['handleTimeout'][_0xf32d('0x9')](this));this[_0xf32d('0x4')]['on'](_0xf32d('0xd'),this['handleDrained'][_0xf32d('0x9')](this));};RRMemory[_0xf32d('0xe')][_0xf32d('0x7')]=function(){this[_0xf32d('0x4')][_0xf32d('0x7')](this['handleRun'][_0xf32d('0x9')](this),this['handleTimeout'][_0xf32d('0x9')](this));};RRMemory['prototype'][_0xf32d('0xf')]=function(_0x4ae297){this['handleTimeout'](!![]);};RRMemory['prototype'][_0xf32d('0x10')]=function(_0x1827ed){if(util[_0xf32d('0x11')](this[_0xf32d('0x4')]['id'],this[_0xf32d('0x6')]['agents'][this[_0xf32d('0x12')]],this['squeue'][_0xf32d('0x13')],!![])){logger[_0xf32d('0x14')](_0xf32d('0x15'),this['squeue']['id'],this[_0xf32d('0x12')]);clearInterval(this[_0xf32d('0x16')][this[_0xf32d('0x12')]]);_0x1827ed[_0xf32d('0x17')]();setTimeout(this['push']['bind'](this),0x3e8);}};RRMemory[_0xf32d('0xe')]['handleRun']=function(_0x434c96){this[_0xf32d('0x12')]=rr(this['queue'][_0xf32d('0x18')]);logger[_0xf32d('0x14')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0xf32d('0x4')]['id'],this[_0xf32d('0x12')]);if(_[_0xf32d('0x19')](this[_0xf32d('0x6')]['agents'][this[_0xf32d('0x12')]])){logger[_0xf32d('0x14')](_0xf32d('0x1a'),this['squeue']['id'],this[_0xf32d('0x12')]);_0x434c96[_0xf32d('0x17')]();setTimeout(this[_0xf32d('0x7')][_0xf32d('0x9')](this),0x3e8);}else{if(util[_0xf32d('0x11')](this[_0xf32d('0x4')]['id'],this[_0xf32d('0x6')][_0xf32d('0x1b')][this['agentId']],this[_0xf32d('0x4')][_0xf32d('0x13')],!![])){this[_0xf32d('0x6')][_0xf32d('0x1b')][this[_0xf32d('0x12')]]['busy']=!![];this[_0xf32d('0x6')]['agents'][this[_0xf32d('0x12')]][_0xf32d('0x1c')]=this[_0xf32d('0x5')][_0xf32d('0x1d')];util['showNotification'](this[_0xf32d('0x3')],this['squeue']['id'],this['realtime'][_0xf32d('0x1b')][this[_0xf32d('0x12')]],this[_0xf32d('0x5')],this['routing']);util[_0xf32d('0x1e')](this[_0xf32d('0x4')]['id'],this['realtime'][_0xf32d('0x1b')][this[_0xf32d('0x12')]],'RINGING');this[_0xf32d('0x16')][this[_0xf32d('0x12')]]=setInterval(this['handleCheckReject'][_0xf32d('0x9')](this,_0x434c96),0x3e8);}else{logger[_0xf32d('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this['squeue']['id'],this['agentId']);_0x434c96['done']();setTimeout(this['push'][_0xf32d('0x9')](this),0x3e8);}}};RRMemory[_0xf32d('0xe')][_0xf32d('0xa')]=function(_0x3a929a){logger[_0xf32d('0x14')](_0xf32d('0x1f'),this[_0xf32d('0x4')]['id'],this[_0xf32d('0x12')]);if(_[_0xf32d('0x19')](this[_0xf32d('0x6')][_0xf32d('0x1b')][this['agentId']])){logger[_0xf32d('0x14')](_0xf32d('0x1a'),this[_0xf32d('0x4')]['id'],this[_0xf32d('0x12')]);}else{clearInterval(this[_0xf32d('0x16')][this[_0xf32d('0x12')]]);util[_0xf32d('0x20')](this[_0xf32d('0x3')],this[_0xf32d('0x4')]['id'],this[_0xf32d('0x6')][_0xf32d('0x1b')][this[_0xf32d('0x12')]],this['queue'],this[_0xf32d('0x2')]);util['writeLog'](this[_0xf32d('0x4')]['id'],this['realtime']['agents'][this[_0xf32d('0x12')]],'TIMEOUT');this[_0xf32d('0x6')]['agents'][this[_0xf32d('0x12')]][_0xf32d('0x21')]=![];this['realtime'][_0xf32d('0x1b')][this[_0xf32d('0x12')]]['busyQueue']=undefined;}if(!_0x3a929a){setTimeout(this['push'][_0xf32d('0x9')](this),0x3e8);}};function rrmemory(_0x212956,_0x501e3c,_0x342545,_0x2cf88e){return new RRMemory(_0x212956,_0x501e3c,_0x342545,_0x2cf88e);}module['exports']=rrmemory;