server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf8f4=['isNil','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','channel','busy','busyQueue','name','showNotification','writeLog','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','done','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','lodash','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','bind','module','handleTimeout','drained','handleDrained','prototype','push','isAgentAvailable','agents','[%s][QUEUE]\x20available\x20again\x20%s','agentId','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s'];(function(_0x1c7754,_0x54d2d5){var _0x2a9ed6=function(_0x2c0deb){while(--_0x2c0deb){_0x1c7754['push'](_0x1c7754['shift']());}};_0x2a9ed6(++_0x54d2d5);}(_0xf8f4,0x7b));var _0x4f8f=function(_0x38aa3d,_0x5ed191){_0x38aa3d=_0x38aa3d-0x0;var _0x8936ba=_0xf8f4[_0x38aa3d];return _0x8936ba;};'use strict';var rr=require('rr');var _=require(_0x4f8f('0x0'));var uuid=require('uuid');var util=require('./util');var logger=require(_0x4f8f('0x1'))(_0x4f8f('0x2'));var RRMemory=function(_0x272e4c,_0x37b63c,_0x1c7a84,_0x3f9758){this[_0x4f8f('0x3')]=uuid['v4']();this[_0x4f8f('0x4')]=_0x272e4c;this[_0x4f8f('0x5')]=_0x37b63c;this[_0x4f8f('0x6')]=_0x1c7a84;this['routing']=_0x3f9758;this[_0x4f8f('0x7')]={};this[_0x4f8f('0x4')]['push'](this['handleRun'][_0x4f8f('0x8')](this),this['handleTimeout'][_0x4f8f('0x8')](this),this[_0x4f8f('0x9')]);this[_0x4f8f('0x4')]['on']('timeout',this[_0x4f8f('0xa')][_0x4f8f('0x8')](this));this[_0x4f8f('0x4')]['on'](_0x4f8f('0xb'),this[_0x4f8f('0xc')][_0x4f8f('0x8')](this));};RRMemory[_0x4f8f('0xd')][_0x4f8f('0xe')]=function(){this[_0x4f8f('0x4')][_0x4f8f('0xe')](this['handleRun'][_0x4f8f('0x8')](this),this['handleTimeout'][_0x4f8f('0x8')](this));};RRMemory[_0x4f8f('0xd')][_0x4f8f('0xc')]=function(_0x448680){this[_0x4f8f('0xa')](!![]);};RRMemory[_0x4f8f('0xd')]['handleCheckReject']=function(_0x25b056){if(util[_0x4f8f('0xf')](this['squeue']['id'],this[_0x4f8f('0x6')][_0x4f8f('0x10')][this['agentId']],this[_0x4f8f('0x4')]['channel'],!![])){logger['info'](_0x4f8f('0x11'),this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x12')]);clearInterval(this[_0x4f8f('0x7')][this[_0x4f8f('0x12')]]);_0x25b056['done']();setTimeout(this[_0x4f8f('0xe')][_0x4f8f('0x8')](this),0x3e8);}};RRMemory[_0x4f8f('0xd')]['handleRun']=function(_0xd7ee91){this[_0x4f8f('0x12')]=rr(this[_0x4f8f('0x5')][_0x4f8f('0x13')]);logger['info'](_0x4f8f('0x14'),this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x12')]);if(_[_0x4f8f('0x15')](this[_0x4f8f('0x6')][_0x4f8f('0x10')][this['agentId']])){logger[_0x4f8f('0x16')](_0x4f8f('0x17'),this['squeue']['id'],this[_0x4f8f('0x12')]);_0xd7ee91['done']();setTimeout(this[_0x4f8f('0xe')]['bind'](this),0x3e8);}else{if(util[_0x4f8f('0xf')](this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x6')]['agents'][this[_0x4f8f('0x12')]],this[_0x4f8f('0x4')][_0x4f8f('0x18')],!![])){this[_0x4f8f('0x6')][_0x4f8f('0x10')][this[_0x4f8f('0x12')]][_0x4f8f('0x19')]=!![];this['realtime'][_0x4f8f('0x10')][this['agentId']][_0x4f8f('0x1a')]=this[_0x4f8f('0x5')][_0x4f8f('0x1b')];util[_0x4f8f('0x1c')](this['notificationId'],this[_0x4f8f('0x4')]['id'],this['realtime'][_0x4f8f('0x10')][this['agentId']],this[_0x4f8f('0x5')],this['routing']);util[_0x4f8f('0x1d')](this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x6')]['agents'][this[_0x4f8f('0x12')]],_0x4f8f('0x1e'));this['intervals'][this[_0x4f8f('0x12')]]=setInterval(this[_0x4f8f('0x1f')][_0x4f8f('0x8')](this,_0xd7ee91),0x3e8);}else{logger[_0x4f8f('0x16')](_0x4f8f('0x20'),this['squeue']['id'],this[_0x4f8f('0x12')]);_0xd7ee91[_0x4f8f('0x21')]();setTimeout(this[_0x4f8f('0xe')]['bind'](this),0x3e8);}}};RRMemory['prototype']['handleTimeout']=function(_0x2db302){logger[_0x4f8f('0x16')](_0x4f8f('0x22'),this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x12')]);if(_['isNil'](this[_0x4f8f('0x6')][_0x4f8f('0x10')][this[_0x4f8f('0x12')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0x4f8f('0x12')]);}else{clearInterval(this[_0x4f8f('0x7')][this[_0x4f8f('0x12')]]);util[_0x4f8f('0x23')](this[_0x4f8f('0x3')],this['squeue']['id'],this[_0x4f8f('0x6')][_0x4f8f('0x10')][this[_0x4f8f('0x12')]],this[_0x4f8f('0x5')],this[_0x4f8f('0x2')]);util[_0x4f8f('0x1d')](this[_0x4f8f('0x4')]['id'],this[_0x4f8f('0x6')][_0x4f8f('0x10')][this[_0x4f8f('0x12')]],'TIMEOUT');this['realtime'][_0x4f8f('0x10')][this[_0x4f8f('0x12')]][_0x4f8f('0x19')]=![];this[_0x4f8f('0x6')][_0x4f8f('0x10')][this[_0x4f8f('0x12')]][_0x4f8f('0x1a')]=undefined;}if(!_0x2db302){setTimeout(this['push'][_0x4f8f('0x8')](this),0x3e8);}};function rrmemory(_0x5bb986,_0x5525c1,_0x5cf4c0,_0x527a17){return new RRMemory(_0x5bb986,_0x5525c1,_0x5cf4c0,_0x527a17);}module['exports']=rrmemory;