server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x10f4=['RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','removeWaitingNotification','exports','lodash','uuid','./util','../../../../../config/logger','notificationId','queue','realtime','routing','intervals','squeue','handleRun','bind','handleTimeout','module','timeout','drained','handleDrained','prototype','push','handleCheckReject','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','isAgentAvailable','busy','busyQueue','name'];(function(_0xabe145,_0x2ef96d){var _0x433e19=function(_0x3eca1a){while(--_0x3eca1a){_0xabe145['push'](_0xabe145['shift']());}};_0x433e19(++_0x2ef96d);}(_0x10f4,0x137));var _0x410f=function(_0x592ae5,_0x20524b){_0x592ae5=_0x592ae5-0x0;var _0x20b7be=_0x10f4[_0x592ae5];return _0x20b7be;};'use strict';var rr=require('rr');var _=require(_0x410f('0x0'));var uuid=require(_0x410f('0x1'));var util=require(_0x410f('0x2'));var logger=require(_0x410f('0x3'))('routing');var RRMemory=function(_0x4f7a8c,_0x55f64a,_0xc7bde9,_0x511b12){this[_0x410f('0x4')]=uuid['v4']();this['squeue']=_0x4f7a8c;this[_0x410f('0x5')]=_0x55f64a;this[_0x410f('0x6')]=_0xc7bde9;this[_0x410f('0x7')]=_0x511b12;this[_0x410f('0x8')]={};this[_0x410f('0x9')]['push'](this[_0x410f('0xa')][_0x410f('0xb')](this),this[_0x410f('0xc')]['bind'](this),this[_0x410f('0xd')]);this[_0x410f('0x9')]['on'](_0x410f('0xe'),this[_0x410f('0xc')][_0x410f('0xb')](this));this[_0x410f('0x9')]['on'](_0x410f('0xf'),this[_0x410f('0x10')][_0x410f('0xb')](this));};RRMemory[_0x410f('0x11')][_0x410f('0x12')]=function(){this['squeue'][_0x410f('0x12')](this['handleRun']['bind'](this),this[_0x410f('0xc')][_0x410f('0xb')](this));};RRMemory[_0x410f('0x11')][_0x410f('0x10')]=function(){this['handleTimeout'](!![]);};RRMemory[_0x410f('0x11')][_0x410f('0x13')]=function(_0x1d499d){if(util['isAgentAvailable'](this['squeue']['id'],this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]],this['squeue'][_0x410f('0x16')],!![])){logger[_0x410f('0x17')](_0x410f('0x18'),this[_0x410f('0x9')]['id'],this[_0x410f('0x15')]);clearInterval(this[_0x410f('0x8')][this[_0x410f('0x15')]]);_0x1d499d[_0x410f('0x19')]();setTimeout(this['push'][_0x410f('0xb')](this),0x3e8);}};RRMemory[_0x410f('0x11')][_0x410f('0xa')]=function(_0x989d67){this[_0x410f('0x15')]=rr(this['queue'][_0x410f('0x1a')]);logger[_0x410f('0x17')]('[%s][QUEUE]\x20try\x20with\x20%s',this['squeue']['id'],this['agentId']);if(_['isNil'](this['realtime'][_0x410f('0x14')][this[_0x410f('0x15')]])){logger[_0x410f('0x17')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x410f('0x9')]['id'],this['agentId']);_0x989d67[_0x410f('0x19')]();setTimeout(this[_0x410f('0x12')][_0x410f('0xb')](this),0x3e8);}else{if(util[_0x410f('0x1b')](this[_0x410f('0x9')]['id'],this[_0x410f('0x6')]['agents'][this[_0x410f('0x15')]],this[_0x410f('0x9')][_0x410f('0x16')],!![])){this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]][_0x410f('0x1c')]=!![];this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]][_0x410f('0x1d')]=this[_0x410f('0x5')][_0x410f('0x1e')];util['saveWaitingNotification'](this[_0x410f('0x6')],this[_0x410f('0x7')],this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]],this[_0x410f('0x9')][_0x410f('0x16')]);util['showNotification'](this[_0x410f('0x4')],this[_0x410f('0x9')]['id'],this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]],this[_0x410f('0x5')],this['routing']);util['writeLog'](this[_0x410f('0x9')]['id'],this['realtime'][_0x410f('0x14')][this[_0x410f('0x15')]],_0x410f('0x1f'));this[_0x410f('0x8')][this[_0x410f('0x15')]]=setInterval(this[_0x410f('0x13')][_0x410f('0xb')](this,_0x989d67),0x3e8);}else{logger[_0x410f('0x17')](_0x410f('0x20'),this[_0x410f('0x9')]['id'],this[_0x410f('0x15')]);_0x989d67[_0x410f('0x19')]();setTimeout(this[_0x410f('0x12')][_0x410f('0xb')](this),0x3e8);}}};RRMemory['prototype'][_0x410f('0xc')]=function(_0x541c1e){logger[_0x410f('0x17')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x410f('0x9')]['id'],this['agentId']);if(_['isNil'](this[_0x410f('0x6')]['agents'][this['agentId']])){logger[_0x410f('0x17')](_0x410f('0x21'),this[_0x410f('0x9')]['id'],this['agentId']);}else{clearInterval(this[_0x410f('0x8')][this[_0x410f('0x15')]]);util[_0x410f('0x22')](this[_0x410f('0x4')],this['squeue']['id'],this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]],this['queue'],this[_0x410f('0x7')]);util['writeLog'](this[_0x410f('0x9')]['id'],this['realtime']['agents'][this['agentId']],_0x410f('0x23'));this[_0x410f('0x6')][_0x410f('0x14')][this['agentId']]['busy']=![];this['realtime'][_0x410f('0x14')][this[_0x410f('0x15')]]['busyQueue']=undefined;util[_0x410f('0x24')](this[_0x410f('0x6')],this[_0x410f('0x7')],this[_0x410f('0x6')][_0x410f('0x14')][this[_0x410f('0x15')]],this[_0x410f('0x9')][_0x410f('0x16')]);}if(!_0x541c1e){setTimeout(this[_0x410f('0x12')][_0x410f('0xb')](this),0x3e8);}};function rrmemory(_0x132bed,_0x215d98,_0x4682e9,_0x100b4a){return new RRMemory(_0x132bed,_0x215d98,_0x4682e9,_0x100b4a);}module[_0x410f('0x25')]=rrmemory;