server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x3e0c=['done','queue','mapAgentsId','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','name','showNotification','notificationId','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','lodash','uuid','./util','routing','squeue','push','handleRun','timeout','handleTimeout','bind','drained','handleDrained','prototype','handleCheckReject','realtime','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','intervals'];(function(_0x840297,_0x147f13){var _0xeb6b15=function(_0x289757){while(--_0x289757){_0x840297['push'](_0x840297['shift']());}};_0xeb6b15(++_0x147f13);}(_0x3e0c,0x16d));var _0xc3e0=function(_0x46aebd,_0x488973){_0x46aebd=_0x46aebd-0x0;var _0x549577=_0x3e0c[_0x46aebd];return _0x549577;};'use strict';var rr=require('rr');var _=require(_0xc3e0('0x0'));var uuid=require(_0xc3e0('0x1'));var util=require(_0xc3e0('0x2'));var logger=require('../../../../../config/logger')(_0xc3e0('0x3'));var RRMemory=function(_0x3f322e,_0x373ebf,_0x2ba135,_0xba1d4c){this['notificationId']=uuid['v4']();this[_0xc3e0('0x4')]=_0x3f322e;this['queue']=_0x373ebf;this['realtime']=_0x2ba135;this['routing']=_0xba1d4c;this['intervals']={};this[_0xc3e0('0x4')][_0xc3e0('0x5')](this[_0xc3e0('0x6')]['bind'](this),this['handleTimeout']['bind'](this),this['module']);this[_0xc3e0('0x4')]['on'](_0xc3e0('0x7'),this[_0xc3e0('0x8')][_0xc3e0('0x9')](this));this[_0xc3e0('0x4')]['on'](_0xc3e0('0xa'),this[_0xc3e0('0xb')]['bind'](this));};RRMemory[_0xc3e0('0xc')]['push']=function(){this[_0xc3e0('0x4')][_0xc3e0('0x5')](this['handleRun'][_0xc3e0('0x9')](this),this['handleTimeout'][_0xc3e0('0x9')](this));};RRMemory[_0xc3e0('0xc')][_0xc3e0('0xb')]=function(){this[_0xc3e0('0x8')](!![]);};RRMemory[_0xc3e0('0xc')][_0xc3e0('0xd')]=function(_0x74e684){if(util['isAgentAvailable'](this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xe')]['agents'][this[_0xc3e0('0xf')]],this[_0xc3e0('0x4')][_0xc3e0('0x10')],!![])){logger[_0xc3e0('0x11')](_0xc3e0('0x12'),this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xf')]);clearInterval(this[_0xc3e0('0x13')][this[_0xc3e0('0xf')]]);_0x74e684[_0xc3e0('0x14')]();setTimeout(this[_0xc3e0('0x5')][_0xc3e0('0x9')](this),0x3e8);}};RRMemory[_0xc3e0('0xc')]['handleRun']=function(_0x238f0e){this[_0xc3e0('0xf')]=rr(this[_0xc3e0('0x15')][_0xc3e0('0x16')]);logger[_0xc3e0('0x11')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0xc3e0('0x4')]['id'],this['agentId']);if(_[_0xc3e0('0x17')](this[_0xc3e0('0xe')][_0xc3e0('0x18')][this['agentId']])){logger['debug'](_0xc3e0('0x19'),this['squeue']['id'],this[_0xc3e0('0xf')]);_0x238f0e['done']();setTimeout(this[_0xc3e0('0x5')][_0xc3e0('0x9')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0xc3e0('0x4')]['id'],this['realtime'][_0xc3e0('0x18')][this[_0xc3e0('0xf')]],this[_0xc3e0('0x4')][_0xc3e0('0x10')],!![])){this['realtime'][_0xc3e0('0x18')][this[_0xc3e0('0xf')]]['busy']=!![];this[_0xc3e0('0xe')][_0xc3e0('0x18')][this[_0xc3e0('0xf')]][_0xc3e0('0x1a')]=this['queue'][_0xc3e0('0x1b')];util[_0xc3e0('0x1c')](this[_0xc3e0('0x1d')],this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xe')][_0xc3e0('0x18')][this['agentId']],this[_0xc3e0('0x15')],this[_0xc3e0('0x3')]);util[_0xc3e0('0x1e')](this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xe')][_0xc3e0('0x18')][this[_0xc3e0('0xf')]],_0xc3e0('0x1f'));this[_0xc3e0('0x13')][this[_0xc3e0('0xf')]]=setInterval(this[_0xc3e0('0xd')][_0xc3e0('0x9')](this,_0x238f0e),0x3e8);}else{logger[_0xc3e0('0x11')](_0xc3e0('0x20'),this['squeue']['id'],this[_0xc3e0('0xf')]);_0x238f0e[_0xc3e0('0x14')]();setTimeout(this[_0xc3e0('0x5')][_0xc3e0('0x9')](this),0x3e8);}}};RRMemory[_0xc3e0('0xc')]['handleTimeout']=function(_0x80721b){logger['debug'](_0xc3e0('0x21'),this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xf')]);if(_[_0xc3e0('0x17')](this[_0xc3e0('0xe')]['agents'][this[_0xc3e0('0xf')]])){logger[_0xc3e0('0x11')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0xc3e0('0xf')]);}else{clearInterval(this['intervals'][this[_0xc3e0('0xf')]]);util[_0xc3e0('0x22')](this[_0xc3e0('0x1d')],this[_0xc3e0('0x4')]['id'],this[_0xc3e0('0xe')][_0xc3e0('0x18')][this[_0xc3e0('0xf')]],this[_0xc3e0('0x15')],this[_0xc3e0('0x3')]);util['writeLog'](this[_0xc3e0('0x4')]['id'],this['realtime'][_0xc3e0('0x18')][this[_0xc3e0('0xf')]],'TIMEOUT');this['realtime']['agents'][this[_0xc3e0('0xf')]]['busy']=![];this[_0xc3e0('0xe')][_0xc3e0('0x18')][this['agentId']][_0xc3e0('0x1a')]=undefined;}if(!_0x80721b){setTimeout(this['push']['bind'](this),0x3e8);}};function rrmemory(_0x23f60a,_0x3fea79,_0x4df111,_0x35d62a){return new RRMemory(_0x23f60a,_0x3fea79,_0x4df111,_0x35d62a);}module['exports']=rrmemory;