server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xddb8=['squeue','realtime','intervals','push','handleRun','bind','module','timeout','handleTimeout','drained','prototype','handleDrained','handleCheckReject','isAgentAvailable','agents','agentId','info','done','queue','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','name','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','busy','exports','lodash','./util','../../../../../config/logger','routing','notificationId'];(function(_0x1c5eac,_0x21765f){var _0x4398dd=function(_0xd26e5c){while(--_0xd26e5c){_0x1c5eac['push'](_0x1c5eac['shift']());}};_0x4398dd(++_0x21765f);}(_0xddb8,0x123));var _0x8ddb=function(_0x4193cb,_0x24658d){_0x4193cb=_0x4193cb-0x0;var _0x328055=_0xddb8[_0x4193cb];return _0x328055;};'use strict';var rr=require('rr');var _=require(_0x8ddb('0x0'));var uuid=require('uuid');var util=require(_0x8ddb('0x1'));var logger=require(_0x8ddb('0x2'))(_0x8ddb('0x3'));var RRMemory=function(_0x14362b,_0x2db577,_0x4f4030,_0x57add8){this[_0x8ddb('0x4')]=uuid['v4']();this[_0x8ddb('0x5')]=_0x14362b;this['queue']=_0x2db577;this[_0x8ddb('0x6')]=_0x4f4030;this[_0x8ddb('0x3')]=_0x57add8;this[_0x8ddb('0x7')]={};this[_0x8ddb('0x5')][_0x8ddb('0x8')](this[_0x8ddb('0x9')][_0x8ddb('0xa')](this),this['handleTimeout'][_0x8ddb('0xa')](this),this[_0x8ddb('0xb')]);this['squeue']['on'](_0x8ddb('0xc'),this[_0x8ddb('0xd')][_0x8ddb('0xa')](this));this[_0x8ddb('0x5')]['on'](_0x8ddb('0xe'),this['handleDrained']['bind'](this));};RRMemory['prototype'][_0x8ddb('0x8')]=function(){this[_0x8ddb('0x5')][_0x8ddb('0x8')](this['handleRun'][_0x8ddb('0xa')](this),this[_0x8ddb('0xd')][_0x8ddb('0xa')](this));};RRMemory[_0x8ddb('0xf')][_0x8ddb('0x10')]=function(_0x275b30){this[_0x8ddb('0xd')](!![]);};RRMemory[_0x8ddb('0xf')][_0x8ddb('0x11')]=function(_0x4b1e6e){if(util[_0x8ddb('0x12')](this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x6')][_0x8ddb('0x13')][this[_0x8ddb('0x14')]],this[_0x8ddb('0x5')]['channel'],!![])){logger[_0x8ddb('0x15')]('[%s][QUEUE]\x20available\x20again\x20%s',this['squeue']['id'],this[_0x8ddb('0x14')]);clearInterval(this[_0x8ddb('0x7')][this['agentId']]);_0x4b1e6e[_0x8ddb('0x16')]();setTimeout(this['push'][_0x8ddb('0xa')](this),0x3e8);}};RRMemory['prototype'][_0x8ddb('0x9')]=function(_0x3129f5){this[_0x8ddb('0x14')]=rr(this[_0x8ddb('0x17')][_0x8ddb('0x18')]);logger[_0x8ddb('0x15')](_0x8ddb('0x19'),this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x14')]);if(_[_0x8ddb('0x1a')](this[_0x8ddb('0x6')][_0x8ddb('0x13')][this['agentId']])){logger[_0x8ddb('0x15')](_0x8ddb('0x1b'),this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x14')]);_0x3129f5[_0x8ddb('0x16')]();setTimeout(this[_0x8ddb('0x8')][_0x8ddb('0xa')](this),0x3e8);}else{if(util[_0x8ddb('0x12')](this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x6')]['agents'][this['agentId']],this[_0x8ddb('0x5')]['channel'],!![])){this[_0x8ddb('0x6')][_0x8ddb('0x13')][this[_0x8ddb('0x14')]]['busy']=!![];this['realtime'][_0x8ddb('0x13')][this[_0x8ddb('0x14')]][_0x8ddb('0x1c')]=this['queue'][_0x8ddb('0x1d')];util['showNotification'](this[_0x8ddb('0x4')],this['squeue']['id'],this['realtime']['agents'][this['agentId']],this['queue'],this[_0x8ddb('0x3')]);util[_0x8ddb('0x1e')](this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x6')][_0x8ddb('0x13')][this['agentId']],'RINGING');this[_0x8ddb('0x7')][this[_0x8ddb('0x14')]]=setInterval(this['handleCheckReject'][_0x8ddb('0xa')](this,_0x3129f5),0x3e8);}else{logger['info'](_0x8ddb('0x1f'),this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x14')]);_0x3129f5['done']();setTimeout(this[_0x8ddb('0x8')][_0x8ddb('0xa')](this),0x3e8);}}};RRMemory[_0x8ddb('0xf')][_0x8ddb('0xd')]=function(_0x23b91a){logger[_0x8ddb('0x15')](_0x8ddb('0x20'),this[_0x8ddb('0x5')]['id'],this['agentId']);if(_['isNil'](this[_0x8ddb('0x6')][_0x8ddb('0x13')][this[_0x8ddb('0x14')]])){logger[_0x8ddb('0x15')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x8ddb('0x5')]['id'],this[_0x8ddb('0x14')]);}else{clearInterval(this[_0x8ddb('0x7')][this['agentId']]);util[_0x8ddb('0x21')](this[_0x8ddb('0x4')],this['squeue']['id'],this[_0x8ddb('0x6')][_0x8ddb('0x13')][this[_0x8ddb('0x14')]],this['queue'],this[_0x8ddb('0x3')]);util[_0x8ddb('0x1e')](this[_0x8ddb('0x5')]['id'],this['realtime'][_0x8ddb('0x13')][this[_0x8ddb('0x14')]],_0x8ddb('0x22'));this['realtime'][_0x8ddb('0x13')][this['agentId']][_0x8ddb('0x23')]=![];this[_0x8ddb('0x6')][_0x8ddb('0x13')][this[_0x8ddb('0x14')]][_0x8ddb('0x1c')]=undefined;}if(!_0x23b91a){setTimeout(this[_0x8ddb('0x8')][_0x8ddb('0xa')](this),0x3e8);}};function rrmemory(_0x7badd6,_0x55eaa0,_0x383f73,_0x55ad04){return new RRMemory(_0x7badd6,_0x55eaa0,_0x383f73,_0x55ad04);}module[_0x8ddb('0x24')]=rrmemory;