server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6d0b=['writeLog','RINGING','done','busyQueue','exports','lodash','uuid','../../../../../config/logger','routing','notificationId','squeue','realtime','intervals','push','handleRun','bind','handleTimeout','module','timeout','drained','prototype','handleDrained','handleCheckReject','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','queue','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','isAgentAvailable','busy','name'];(function(_0x3bd78d,_0x381dbf){var _0x1c5bad=function(_0x1dc0b7){while(--_0x1dc0b7){_0x3bd78d['push'](_0x3bd78d['shift']());}};_0x1c5bad(++_0x381dbf);}(_0x6d0b,0x149));var _0xb6d0=function(_0x5c5f40,_0xde1cae){_0x5c5f40=_0x5c5f40-0x0;var _0x18e54c=_0x6d0b[_0x5c5f40];return _0x18e54c;};'use strict';var rr=require('rr');var _=require(_0xb6d0('0x0'));var uuid=require(_0xb6d0('0x1'));var util=require('./util');var logger=require(_0xb6d0('0x2'))(_0xb6d0('0x3'));var RRMemory=function(_0x1f4909,_0xdb31fd,_0x4d282e,_0x4b7698){this[_0xb6d0('0x4')]=uuid['v4']();this[_0xb6d0('0x5')]=_0x1f4909;this['queue']=_0xdb31fd;this[_0xb6d0('0x6')]=_0x4d282e;this[_0xb6d0('0x3')]=_0x4b7698;this[_0xb6d0('0x7')]={};this[_0xb6d0('0x5')][_0xb6d0('0x8')](this[_0xb6d0('0x9')][_0xb6d0('0xa')](this),this[_0xb6d0('0xb')][_0xb6d0('0xa')](this),this[_0xb6d0('0xc')]);this[_0xb6d0('0x5')]['on'](_0xb6d0('0xd'),this[_0xb6d0('0xb')][_0xb6d0('0xa')](this));this[_0xb6d0('0x5')]['on'](_0xb6d0('0xe'),this['handleDrained'][_0xb6d0('0xa')](this));};RRMemory[_0xb6d0('0xf')][_0xb6d0('0x8')]=function(){this['squeue'][_0xb6d0('0x8')](this[_0xb6d0('0x9')][_0xb6d0('0xa')](this),this[_0xb6d0('0xb')][_0xb6d0('0xa')](this));};RRMemory[_0xb6d0('0xf')][_0xb6d0('0x10')]=function(_0x415c31){this[_0xb6d0('0xb')](!![]);};RRMemory[_0xb6d0('0xf')][_0xb6d0('0x11')]=function(_0x4e4c90){if(util['isAgentAvailable'](this[_0xb6d0('0x5')]['id'],this['realtime']['agents'][this[_0xb6d0('0x12')]],this['squeue'][_0xb6d0('0x13')],!![])){logger[_0xb6d0('0x14')](_0xb6d0('0x15'),this[_0xb6d0('0x5')]['id'],this[_0xb6d0('0x12')]);clearInterval(this[_0xb6d0('0x7')][this[_0xb6d0('0x12')]]);_0x4e4c90['done']();setTimeout(this[_0xb6d0('0x8')]['bind'](this),0x3e8);}};RRMemory[_0xb6d0('0xf')][_0xb6d0('0x9')]=function(_0x8a9ad5){this[_0xb6d0('0x12')]=rr(this[_0xb6d0('0x16')][_0xb6d0('0x17')]);logger[_0xb6d0('0x14')](_0xb6d0('0x18'),this[_0xb6d0('0x5')]['id'],this[_0xb6d0('0x12')]);if(_[_0xb6d0('0x19')](this[_0xb6d0('0x6')][_0xb6d0('0x1a')][this['agentId']])){logger[_0xb6d0('0x14')](_0xb6d0('0x1b'),this[_0xb6d0('0x5')]['id'],this['agentId']);_0x8a9ad5['done']();setTimeout(this[_0xb6d0('0x8')][_0xb6d0('0xa')](this),0x3e8);}else{if(util[_0xb6d0('0x1c')](this[_0xb6d0('0x5')]['id'],this['realtime']['agents'][this[_0xb6d0('0x12')]],this[_0xb6d0('0x5')][_0xb6d0('0x13')],!![])){this[_0xb6d0('0x6')]['agents'][this[_0xb6d0('0x12')]][_0xb6d0('0x1d')]=!![];this['realtime'][_0xb6d0('0x1a')][this['agentId']]['busyQueue']=this['queue'][_0xb6d0('0x1e')];util['showNotification'](this[_0xb6d0('0x4')],this['squeue']['id'],this[_0xb6d0('0x6')][_0xb6d0('0x1a')][this['agentId']],this[_0xb6d0('0x16')],this[_0xb6d0('0x3')]);util[_0xb6d0('0x1f')](this[_0xb6d0('0x5')]['id'],this[_0xb6d0('0x6')]['agents'][this[_0xb6d0('0x12')]],_0xb6d0('0x20'));this['intervals'][this[_0xb6d0('0x12')]]=setInterval(this[_0xb6d0('0x11')]['bind'](this,_0x8a9ad5),0x3e8);}else{logger[_0xb6d0('0x14')]('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0xb6d0('0x5')]['id'],this[_0xb6d0('0x12')]);_0x8a9ad5[_0xb6d0('0x21')]();setTimeout(this['push'][_0xb6d0('0xa')](this),0x3e8);}}};RRMemory[_0xb6d0('0xf')]['handleTimeout']=function(_0x1949f1){logger[_0xb6d0('0x14')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0xb6d0('0x5')]['id'],this[_0xb6d0('0x12')]);if(_[_0xb6d0('0x19')](this[_0xb6d0('0x6')][_0xb6d0('0x1a')][this[_0xb6d0('0x12')]])){logger[_0xb6d0('0x14')](_0xb6d0('0x1b'),this['squeue']['id'],this[_0xb6d0('0x12')]);}else{clearInterval(this['intervals'][this[_0xb6d0('0x12')]]);util['hideNotification'](this[_0xb6d0('0x4')],this['squeue']['id'],this['realtime']['agents'][this['agentId']],this['queue'],this[_0xb6d0('0x3')]);util[_0xb6d0('0x1f')](this['squeue']['id'],this['realtime']['agents'][this[_0xb6d0('0x12')]],'TIMEOUT');this[_0xb6d0('0x6')]['agents'][this[_0xb6d0('0x12')]][_0xb6d0('0x1d')]=![];this[_0xb6d0('0x6')][_0xb6d0('0x1a')][this['agentId']][_0xb6d0('0x22')]=undefined;}if(!_0x1949f1){setTimeout(this[_0xb6d0('0x8')][_0xb6d0('0xa')](this),0x3e8);}};function rrmemory(_0xfffea4,_0x5714c9,_0x274e4b,_0x5808cd){return new RRMemory(_0xfffea4,_0x5714c9,_0x274e4b,_0x5808cd);}module[_0xb6d0('0x23')]=rrmemory;