server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x83c5=['done','busy','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busyQueue','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','queue','realtime','intervals','squeue','push','handleRun','bind','handleTimeout','module','timeout','drained','handleDrained','prototype','isAgentAvailable','agents','info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','[%s][QUEUE]\x20try\x20with\x20%s','isNil'];(function(_0xec9c4e,_0x1f3b34){var _0x49cf7b=function(_0x34c86d){while(--_0x34c86d){_0xec9c4e['push'](_0xec9c4e['shift']());}};_0x49cf7b(++_0x1f3b34);}(_0x83c5,0x1a0));var _0x583c=function(_0x30fe3a,_0x26a088){_0x30fe3a=_0x30fe3a-0x0;var _0x5a08d2=_0x83c5[_0x30fe3a];return _0x5a08d2;};'use strict';var rr=require('rr');var _=require(_0x583c('0x0'));var uuid=require(_0x583c('0x1'));var util=require(_0x583c('0x2'));var logger=require(_0x583c('0x3'))(_0x583c('0x4'));var RRMemory=function(_0x12a5a9,_0x3174d7,_0x59ee15,_0x478622){this[_0x583c('0x5')]=uuid['v4']();this['squeue']=_0x12a5a9;this[_0x583c('0x6')]=_0x3174d7;this[_0x583c('0x7')]=_0x59ee15;this[_0x583c('0x4')]=_0x478622;this[_0x583c('0x8')]={};this[_0x583c('0x9')][_0x583c('0xa')](this[_0x583c('0xb')][_0x583c('0xc')](this),this[_0x583c('0xd')][_0x583c('0xc')](this),this[_0x583c('0xe')]);this[_0x583c('0x9')]['on'](_0x583c('0xf'),this[_0x583c('0xd')][_0x583c('0xc')](this));this[_0x583c('0x9')]['on'](_0x583c('0x10'),this[_0x583c('0x11')][_0x583c('0xc')](this));};RRMemory[_0x583c('0x12')][_0x583c('0xa')]=function(){this['squeue'][_0x583c('0xa')](this['handleRun']['bind'](this),this[_0x583c('0xd')][_0x583c('0xc')](this));};RRMemory[_0x583c('0x12')][_0x583c('0x11')]=function(_0x342df7){this['handleTimeout'](!![]);};RRMemory['prototype']['handleCheckReject']=function(_0x49836c){if(util[_0x583c('0x13')](this['squeue']['id'],this[_0x583c('0x7')][_0x583c('0x14')][this['agentId']],this[_0x583c('0x9')]['channel'],!![])){logger[_0x583c('0x15')](_0x583c('0x16'),this['squeue']['id'],this[_0x583c('0x17')]);clearInterval(this[_0x583c('0x8')][this[_0x583c('0x17')]]);_0x49836c['done']();setTimeout(this[_0x583c('0xa')][_0x583c('0xc')](this),0x3e8);}};RRMemory['prototype'][_0x583c('0xb')]=function(_0x496d72){this[_0x583c('0x17')]=rr(this[_0x583c('0x6')]['mapAgentsId']);logger[_0x583c('0x15')](_0x583c('0x18'),this[_0x583c('0x9')]['id'],this['agentId']);if(_[_0x583c('0x19')](this['realtime'][_0x583c('0x14')][this[_0x583c('0x17')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x583c('0x9')]['id'],this[_0x583c('0x17')]);_0x496d72[_0x583c('0x1a')]();setTimeout(this[_0x583c('0xa')][_0x583c('0xc')](this),0x3e8);}else{if(util[_0x583c('0x13')](this[_0x583c('0x9')]['id'],this[_0x583c('0x7')]['agents'][this[_0x583c('0x17')]],this[_0x583c('0x9')]['channel'],!![])){this[_0x583c('0x7')][_0x583c('0x14')][this[_0x583c('0x17')]][_0x583c('0x1b')]=!![];this[_0x583c('0x7')]['agents'][this[_0x583c('0x17')]]['busyQueue']=this[_0x583c('0x6')]['name'];util[_0x583c('0x1c')](this[_0x583c('0x5')],this[_0x583c('0x9')]['id'],this[_0x583c('0x7')][_0x583c('0x14')][this[_0x583c('0x17')]],this[_0x583c('0x6')],this[_0x583c('0x4')]);util[_0x583c('0x1d')](this[_0x583c('0x9')]['id'],this['realtime'][_0x583c('0x14')][this[_0x583c('0x17')]],_0x583c('0x1e'));this[_0x583c('0x8')][this[_0x583c('0x17')]]=setInterval(this['handleCheckReject']['bind'](this,_0x496d72),0x3e8);}else{logger[_0x583c('0x15')](_0x583c('0x1f'),this[_0x583c('0x9')]['id'],this['agentId']);_0x496d72[_0x583c('0x1a')]();setTimeout(this[_0x583c('0xa')][_0x583c('0xc')](this),0x3e8);}}};RRMemory[_0x583c('0x12')]['handleTimeout']=function(_0x1baebe){logger[_0x583c('0x15')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x583c('0x9')]['id'],this[_0x583c('0x17')]);if(_['isNil'](this[_0x583c('0x7')][_0x583c('0x14')][this['agentId']])){logger[_0x583c('0x15')](_0x583c('0x20'),this[_0x583c('0x9')]['id'],this['agentId']);}else{clearInterval(this[_0x583c('0x8')][this[_0x583c('0x17')]]);util['hideNotification'](this[_0x583c('0x5')],this[_0x583c('0x9')]['id'],this[_0x583c('0x7')][_0x583c('0x14')][this[_0x583c('0x17')]],this['queue'],this[_0x583c('0x4')]);util[_0x583c('0x1d')](this[_0x583c('0x9')]['id'],this[_0x583c('0x7')][_0x583c('0x14')][this['agentId']],'TIMEOUT');this[_0x583c('0x7')][_0x583c('0x14')][this[_0x583c('0x17')]][_0x583c('0x1b')]=![];this['realtime'][_0x583c('0x14')][this['agentId']][_0x583c('0x21')]=undefined;}if(!_0x1baebe){setTimeout(this[_0x583c('0xa')][_0x583c('0xc')](this),0x3e8);}};function rrmemory(_0x2df5c8,_0x1bb5cd,_0xc7ff8e,_0x2b11ac){return new RRMemory(_0x2df5c8,_0x1bb5cd,_0xc7ff8e,_0x2b11ac);}module['exports']=rrmemory;