server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x6b7e=['busyQueue','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','removeWaitingNotification','exports','lodash','uuid','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','push','handleRun','bind','handleTimeout','module','timeout','drained','handleDrained','prototype','handleCheckReject','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','intervals','mapAgentsId','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','isAgentAvailable','busy'];(function(_0x41ec7f,_0x37cebc){var _0x107483=function(_0x290e47){while(--_0x290e47){_0x41ec7f['push'](_0x41ec7f['shift']());}};_0x107483(++_0x37cebc);}(_0x6b7e,0x153));var _0xe6b7=function(_0x346762,_0x5b002d){_0x346762=_0x346762-0x0;var _0x164565=_0x6b7e[_0x346762];return _0x164565;};'use strict';var rr=require('rr');var _=require(_0xe6b7('0x0'));var uuid=require(_0xe6b7('0x1'));var util=require('./util');var logger=require(_0xe6b7('0x2'))(_0xe6b7('0x3'));var RRMemory=function(_0x3ce7a4,_0x24a178,_0x5330aa,_0x203909){this[_0xe6b7('0x4')]=uuid['v4']();this[_0xe6b7('0x5')]=_0x3ce7a4;this[_0xe6b7('0x6')]=_0x24a178;this[_0xe6b7('0x7')]=_0x5330aa;this[_0xe6b7('0x3')]=_0x203909;this['intervals']={};this[_0xe6b7('0x5')][_0xe6b7('0x8')](this[_0xe6b7('0x9')][_0xe6b7('0xa')](this),this[_0xe6b7('0xb')]['bind'](this),this[_0xe6b7('0xc')]);this['squeue']['on'](_0xe6b7('0xd'),this[_0xe6b7('0xb')][_0xe6b7('0xa')](this));this['squeue']['on'](_0xe6b7('0xe'),this[_0xe6b7('0xf')]['bind'](this));};RRMemory[_0xe6b7('0x10')][_0xe6b7('0x8')]=function(){this[_0xe6b7('0x5')][_0xe6b7('0x8')](this[_0xe6b7('0x9')][_0xe6b7('0xa')](this),this['handleTimeout']['bind'](this));};RRMemory['prototype'][_0xe6b7('0xf')]=function(){this[_0xe6b7('0xb')](!![]);};RRMemory[_0xe6b7('0x10')][_0xe6b7('0x11')]=function(_0x3e842f){if(util['isAgentAvailable'](this[_0xe6b7('0x5')]['id'],this['realtime'][_0xe6b7('0x12')][this[_0xe6b7('0x13')]],this[_0xe6b7('0x5')][_0xe6b7('0x14')],!![])){logger[_0xe6b7('0x15')](_0xe6b7('0x16'),this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x13')]);clearInterval(this[_0xe6b7('0x17')][this[_0xe6b7('0x13')]]);_0x3e842f['done']();setTimeout(this[_0xe6b7('0x8')][_0xe6b7('0xa')](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0xa17c73){this[_0xe6b7('0x13')]=rr(this[_0xe6b7('0x6')][_0xe6b7('0x18')]);logger[_0xe6b7('0x15')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0xe6b7('0x5')]['id'],this['agentId']);if(_[_0xe6b7('0x19')](this[_0xe6b7('0x7')][_0xe6b7('0x12')][this['agentId']])){logger['debug'](_0xe6b7('0x1a'),this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x13')]);_0xa17c73[_0xe6b7('0x1b')]();setTimeout(this[_0xe6b7('0x8')][_0xe6b7('0xa')](this),0x3e8);}else{if(util[_0xe6b7('0x1c')](this[_0xe6b7('0x5')]['id'],this['realtime'][_0xe6b7('0x12')][this[_0xe6b7('0x13')]],this['squeue'][_0xe6b7('0x14')],!![])){this[_0xe6b7('0x7')][_0xe6b7('0x12')][this[_0xe6b7('0x13')]][_0xe6b7('0x1d')]=!![];this[_0xe6b7('0x7')][_0xe6b7('0x12')][this['agentId']][_0xe6b7('0x1e')]=this['queue'][_0xe6b7('0x1f')];util['saveWaitingNotification'](this['realtime'],this[_0xe6b7('0x3')],this['realtime']['agents'][this['agentId']],this[_0xe6b7('0x5')][_0xe6b7('0x14')]);util[_0xe6b7('0x20')](this[_0xe6b7('0x4')],this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x7')][_0xe6b7('0x12')][this['agentId']],this[_0xe6b7('0x6')],this[_0xe6b7('0x3')]);util[_0xe6b7('0x21')](this['squeue']['id'],this[_0xe6b7('0x7')]['agents'][this[_0xe6b7('0x13')]],_0xe6b7('0x22'));this['intervals'][this[_0xe6b7('0x13')]]=setInterval(this[_0xe6b7('0x11')][_0xe6b7('0xa')](this,_0xa17c73),0x3e8);}else{logger['debug'](_0xe6b7('0x23'),this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x13')]);_0xa17c73['done']();setTimeout(this['push'][_0xe6b7('0xa')](this),0x3e8);}}};RRMemory[_0xe6b7('0x10')][_0xe6b7('0xb')]=function(_0xa7c164){logger['debug'](_0xe6b7('0x24'),this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x13')]);if(_[_0xe6b7('0x19')](this[_0xe6b7('0x7')][_0xe6b7('0x12')][this[_0xe6b7('0x13')]])){logger['debug'](_0xe6b7('0x1a'),this['squeue']['id'],this[_0xe6b7('0x13')]);}else{clearInterval(this['intervals'][this[_0xe6b7('0x13')]]);util[_0xe6b7('0x25')](this[_0xe6b7('0x4')],this['squeue']['id'],this[_0xe6b7('0x7')][_0xe6b7('0x12')][this['agentId']],this[_0xe6b7('0x6')],this['routing']);util[_0xe6b7('0x21')](this[_0xe6b7('0x5')]['id'],this[_0xe6b7('0x7')][_0xe6b7('0x12')][this['agentId']],_0xe6b7('0x26'));this[_0xe6b7('0x7')][_0xe6b7('0x12')][this[_0xe6b7('0x13')]][_0xe6b7('0x1d')]=![];this[_0xe6b7('0x7')][_0xe6b7('0x12')][this[_0xe6b7('0x13')]][_0xe6b7('0x1e')]=undefined;util[_0xe6b7('0x27')](this[_0xe6b7('0x7')],this[_0xe6b7('0x3')],this['realtime'][_0xe6b7('0x12')][this[_0xe6b7('0x13')]],this[_0xe6b7('0x5')]['channel']);}if(!_0xa7c164){setTimeout(this[_0xe6b7('0x8')][_0xe6b7('0xa')](this),0x3e8);}};function rrmemory(_0x6c84be,_0x1983c6,_0x50d256,_0x3f7393){return new RRMemory(_0x6c84be,_0x1983c6,_0x50d256,_0x3f7393);}module[_0xe6b7('0x28')]=rrmemory;