server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xd68b=['handleCheckReject','isAgentAvailable','realtime','agents','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','busy','busyQueue','showNotification','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','exports','lodash','./util','../../../../../config/logger','notificationId','queue','routing','intervals','squeue','handleRun','bind','handleTimeout','module','drained','handleDrained','prototype','push'];(function(_0x232571,_0x5dc4e0){var _0xd2ca6f=function(_0x2b6ef4){while(--_0x2b6ef4){_0x232571['push'](_0x232571['shift']());}};_0xd2ca6f(++_0x5dc4e0);}(_0xd68b,0xce));var _0xbd68=function(_0x431ff8,_0x4085dd){_0x431ff8=_0x431ff8-0x0;var _0x84ccd4=_0xd68b[_0x431ff8];return _0x84ccd4;};'use strict';var rr=require('rr');var _=require(_0xbd68('0x0'));var uuid=require('uuid');var util=require(_0xbd68('0x1'));var logger=require(_0xbd68('0x2'))('routing');var RRMemory=function(_0xaa3d7,_0x50946e,_0x19f62c,_0x1c0a0b){this[_0xbd68('0x3')]=uuid['v4']();this['squeue']=_0xaa3d7;this[_0xbd68('0x4')]=_0x50946e;this['realtime']=_0x19f62c;this[_0xbd68('0x5')]=_0x1c0a0b;this[_0xbd68('0x6')]={};this[_0xbd68('0x7')]['push'](this[_0xbd68('0x8')][_0xbd68('0x9')](this),this[_0xbd68('0xa')][_0xbd68('0x9')](this),this[_0xbd68('0xb')]);this['squeue']['on']('timeout',this[_0xbd68('0xa')][_0xbd68('0x9')](this));this[_0xbd68('0x7')]['on'](_0xbd68('0xc'),this[_0xbd68('0xd')][_0xbd68('0x9')](this));};RRMemory[_0xbd68('0xe')][_0xbd68('0xf')]=function(){this[_0xbd68('0x7')][_0xbd68('0xf')](this[_0xbd68('0x8')]['bind'](this),this[_0xbd68('0xa')][_0xbd68('0x9')](this));};RRMemory[_0xbd68('0xe')]['handleDrained']=function(_0x68e199){this[_0xbd68('0xa')](!![]);};RRMemory[_0xbd68('0xe')][_0xbd68('0x10')]=function(_0x151e88){if(util[_0xbd68('0x11')](this[_0xbd68('0x7')]['id'],this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]],this['squeue'][_0xbd68('0x15')],!![])){logger[_0xbd68('0x16')](_0xbd68('0x17'),this[_0xbd68('0x7')]['id'],this[_0xbd68('0x14')]);clearInterval(this[_0xbd68('0x6')][this['agentId']]);_0x151e88[_0xbd68('0x18')]();setTimeout(this[_0xbd68('0xf')][_0xbd68('0x9')](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0x23cd37){this[_0xbd68('0x14')]=rr(this[_0xbd68('0x4')][_0xbd68('0x19')]);logger[_0xbd68('0x16')](_0xbd68('0x1a'),this['squeue']['id'],this['agentId']);if(_[_0xbd68('0x1b')](this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xbd68('0x7')]['id'],this[_0xbd68('0x14')]);_0x23cd37[_0xbd68('0x18')]();setTimeout(this[_0xbd68('0xf')]['bind'](this),0x3e8);}else{if(util[_0xbd68('0x11')](this[_0xbd68('0x7')]['id'],this['realtime'][_0xbd68('0x13')][this[_0xbd68('0x14')]],this[_0xbd68('0x7')]['channel'],!![])){this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]][_0xbd68('0x1c')]=!![];this['realtime'][_0xbd68('0x13')][this[_0xbd68('0x14')]][_0xbd68('0x1d')]=this[_0xbd68('0x4')]['name'];util[_0xbd68('0x1e')](this[_0xbd68('0x3')],this['squeue']['id'],this[_0xbd68('0x12')][_0xbd68('0x13')][this['agentId']],this[_0xbd68('0x4')],this[_0xbd68('0x5')]);util[_0xbd68('0x1f')](this['squeue']['id'],this['realtime'][_0xbd68('0x13')][this[_0xbd68('0x14')]],'RINGING');this[_0xbd68('0x6')][this['agentId']]=setInterval(this['handleCheckReject'][_0xbd68('0x9')](this,_0x23cd37),0x3e8);}else{logger['info'](_0xbd68('0x20'),this[_0xbd68('0x7')]['id'],this['agentId']);_0x23cd37['done']();setTimeout(this['push'][_0xbd68('0x9')](this),0x3e8);}}};RRMemory[_0xbd68('0xe')][_0xbd68('0xa')]=function(_0x3dc06b){logger[_0xbd68('0x16')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this['squeue']['id'],this['agentId']);if(_[_0xbd68('0x1b')](this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]])){logger[_0xbd68('0x16')](_0xbd68('0x21'),this[_0xbd68('0x7')]['id'],this[_0xbd68('0x14')]);}else{clearInterval(this['intervals'][this['agentId']]);util[_0xbd68('0x22')](this[_0xbd68('0x3')],this[_0xbd68('0x7')]['id'],this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]],this['queue'],this[_0xbd68('0x5')]);util['writeLog'](this[_0xbd68('0x7')]['id'],this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]],_0xbd68('0x23'));this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]][_0xbd68('0x1c')]=![];this[_0xbd68('0x12')][_0xbd68('0x13')][this[_0xbd68('0x14')]][_0xbd68('0x1d')]=undefined;}if(!_0x3dc06b){setTimeout(this[_0xbd68('0xf')][_0xbd68('0x9')](this),0x3e8);}};function rrmemory(_0x57b265,_0x407b50,_0x12eb83,_0x33c79e){return new RRMemory(_0x57b265,_0x407b50,_0x12eb83,_0x33c79e);}module[_0xbd68('0x24')]=rrmemory;