server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe1da=['handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','isAgentAvailable','agents','agentId','channel','[%s][QUEUE]\x20available\x20again\x20%s','done','info','[%s][QUEUE]\x20try\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','name','writeLog','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','hideNotification','exports','./util','routing','notificationId','queue','realtime','intervals','squeue','push'];(function(_0x5597a4,_0x161921){var _0x26ed19=function(_0x245cf7){while(--_0x245cf7){_0x5597a4['push'](_0x5597a4['shift']());}};_0x26ed19(++_0x161921);}(_0xe1da,0x110));var _0xae1d=function(_0x122ef9,_0x451d2a){_0x122ef9=_0x122ef9-0x0;var _0x42fba0=_0xe1da[_0x122ef9];return _0x42fba0;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require('uuid');var util=require(_0xae1d('0x0'));var logger=require('../../../../../config/logger')(_0xae1d('0x1'));var RRMemory=function(_0x32d36a,_0x50ced2,_0x2fef1d,_0x1455c5){this[_0xae1d('0x2')]=uuid['v4']();this['squeue']=_0x32d36a;this[_0xae1d('0x3')]=_0x50ced2;this[_0xae1d('0x4')]=_0x2fef1d;this[_0xae1d('0x1')]=_0x1455c5;this[_0xae1d('0x5')]={};this[_0xae1d('0x6')][_0xae1d('0x7')](this[_0xae1d('0x8')][_0xae1d('0x9')](this),this[_0xae1d('0xa')][_0xae1d('0x9')](this),this['module']);this[_0xae1d('0x6')]['on'](_0xae1d('0xb'),this['handleTimeout'][_0xae1d('0x9')](this));this[_0xae1d('0x6')]['on'](_0xae1d('0xc'),this[_0xae1d('0xd')][_0xae1d('0x9')](this));};RRMemory['prototype']['push']=function(){this['squeue']['push'](this[_0xae1d('0x8')]['bind'](this),this[_0xae1d('0xa')][_0xae1d('0x9')](this));};RRMemory[_0xae1d('0xe')][_0xae1d('0xd')]=function(_0x190771){this[_0xae1d('0xa')](!![]);};RRMemory[_0xae1d('0xe')]['handleCheckReject']=function(_0xca2ac0){if(util[_0xae1d('0xf')](this[_0xae1d('0x6')]['id'],this['realtime'][_0xae1d('0x10')][this[_0xae1d('0x11')]],this['squeue'][_0xae1d('0x12')],!![])){logger['info'](_0xae1d('0x13'),this[_0xae1d('0x6')]['id'],this[_0xae1d('0x11')]);clearInterval(this[_0xae1d('0x5')][this[_0xae1d('0x11')]]);_0xca2ac0[_0xae1d('0x14')]();setTimeout(this[_0xae1d('0x7')]['bind'](this),0x3e8);}};RRMemory[_0xae1d('0xe')][_0xae1d('0x8')]=function(_0x449b87){this[_0xae1d('0x11')]=rr(this['queue']['mapAgentsId']);logger[_0xae1d('0x15')](_0xae1d('0x16'),this[_0xae1d('0x6')]['id'],this[_0xae1d('0x11')]);if(_['isNil'](this[_0xae1d('0x4')]['agents'][this[_0xae1d('0x11')]])){logger[_0xae1d('0x15')](_0xae1d('0x17'),this[_0xae1d('0x6')]['id'],this[_0xae1d('0x11')]);_0x449b87[_0xae1d('0x14')]();setTimeout(this['push'][_0xae1d('0x9')](this),0x3e8);}else{if(util[_0xae1d('0xf')](this[_0xae1d('0x6')]['id'],this['realtime'][_0xae1d('0x10')][this['agentId']],this['squeue']['channel'],!![])){this['realtime']['agents'][this[_0xae1d('0x11')]][_0xae1d('0x18')]=!![];this[_0xae1d('0x4')][_0xae1d('0x10')][this[_0xae1d('0x11')]][_0xae1d('0x19')]=this['queue'][_0xae1d('0x1a')];util['showNotification'](this[_0xae1d('0x2')],this[_0xae1d('0x6')]['id'],this['realtime'][_0xae1d('0x10')][this[_0xae1d('0x11')]],this[_0xae1d('0x3')],this['routing']);util[_0xae1d('0x1b')](this['squeue']['id'],this[_0xae1d('0x4')][_0xae1d('0x10')][this[_0xae1d('0x11')]],_0xae1d('0x1c'));this['intervals'][this[_0xae1d('0x11')]]=setInterval(this[_0xae1d('0x1d')]['bind'](this,_0x449b87),0x3e8);}else{logger['info'](_0xae1d('0x1e'),this[_0xae1d('0x6')]['id'],this['agentId']);_0x449b87[_0xae1d('0x14')]();setTimeout(this['push'][_0xae1d('0x9')](this),0x3e8);}}};RRMemory['prototype'][_0xae1d('0xa')]=function(_0x24dfb6){logger['info'](_0xae1d('0x1f'),this['squeue']['id'],this['agentId']);if(_[_0xae1d('0x20')](this['realtime'][_0xae1d('0x10')][this[_0xae1d('0x11')]])){logger[_0xae1d('0x15')](_0xae1d('0x17'),this['squeue']['id'],this[_0xae1d('0x11')]);}else{clearInterval(this['intervals'][this['agentId']]);util[_0xae1d('0x21')](this[_0xae1d('0x2')],this[_0xae1d('0x6')]['id'],this[_0xae1d('0x4')]['agents'][this[_0xae1d('0x11')]],this[_0xae1d('0x3')],this['routing']);util[_0xae1d('0x1b')](this['squeue']['id'],this['realtime']['agents'][this['agentId']],'TIMEOUT');this['realtime'][_0xae1d('0x10')][this[_0xae1d('0x11')]][_0xae1d('0x18')]=![];this[_0xae1d('0x4')][_0xae1d('0x10')][this[_0xae1d('0x11')]][_0xae1d('0x19')]=undefined;}if(!_0x24dfb6){setTimeout(this[_0xae1d('0x7')][_0xae1d('0x9')](this),0x3e8);}};function rrmemory(_0x5894f9,_0xde78f2,_0x2bd873,_0x5da5f3){return new RRMemory(_0x5894f9,_0xde78f2,_0x2bd873,_0x5da5f3);}module[_0xae1d('0x22')]=rrmemory;