server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xbf17=['queue','realtime','intervals','push','handleRun','bind','handleTimeout','timeout','drained','handleDrained','prototype','isAgentAvailable','agents','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','mapAgentsId','isNil','busy','name','showNotification','writeLog','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','exports','lodash','./util','routing','notificationId','squeue'];(function(_0x57f664,_0x56fddf){var _0x268ac0=function(_0x96a98a){while(--_0x96a98a){_0x57f664['push'](_0x57f664['shift']());}};_0x268ac0(++_0x56fddf);}(_0xbf17,0x1c2));var _0x7bf1=function(_0xab9d1d,_0x34b509){_0xab9d1d=_0xab9d1d-0x0;var _0x5eb6cf=_0xbf17[_0xab9d1d];return _0x5eb6cf;};'use strict';var rr=require('rr');var _=require(_0x7bf1('0x0'));var uuid=require('uuid');var util=require(_0x7bf1('0x1'));var logger=require('../../../../../config/logger')(_0x7bf1('0x2'));var RRMemory=function(_0x52f703,_0xc8cce2,_0xd6df0d,_0x353963){this[_0x7bf1('0x3')]=uuid['v4']();this[_0x7bf1('0x4')]=_0x52f703;this[_0x7bf1('0x5')]=_0xc8cce2;this[_0x7bf1('0x6')]=_0xd6df0d;this[_0x7bf1('0x2')]=_0x353963;this[_0x7bf1('0x7')]={};this[_0x7bf1('0x4')][_0x7bf1('0x8')](this[_0x7bf1('0x9')][_0x7bf1('0xa')](this),this[_0x7bf1('0xb')][_0x7bf1('0xa')](this),this['module']);this[_0x7bf1('0x4')]['on'](_0x7bf1('0xc'),this['handleTimeout'][_0x7bf1('0xa')](this));this[_0x7bf1('0x4')]['on'](_0x7bf1('0xd'),this[_0x7bf1('0xe')]['bind'](this));};RRMemory[_0x7bf1('0xf')][_0x7bf1('0x8')]=function(){this['squeue'][_0x7bf1('0x8')](this[_0x7bf1('0x9')][_0x7bf1('0xa')](this),this['handleTimeout'][_0x7bf1('0xa')](this));};RRMemory[_0x7bf1('0xf')]['handleDrained']=function(_0x54e161){this['handleTimeout'](!![]);};RRMemory[_0x7bf1('0xf')]['handleCheckReject']=function(_0x6b3d62){if(util[_0x7bf1('0x10')](this[_0x7bf1('0x4')]['id'],this['realtime'][_0x7bf1('0x11')][this['agentId']],this['squeue'][_0x7bf1('0x12')],!![])){logger[_0x7bf1('0x13')](_0x7bf1('0x14'),this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x15')]);clearInterval(this[_0x7bf1('0x7')][this[_0x7bf1('0x15')]]);_0x6b3d62[_0x7bf1('0x16')]();setTimeout(this['push'][_0x7bf1('0xa')](this),0x3e8);}};RRMemory[_0x7bf1('0xf')][_0x7bf1('0x9')]=function(_0x5833b1){this['agentId']=rr(this[_0x7bf1('0x5')][_0x7bf1('0x17')]);logger[_0x7bf1('0x13')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x7bf1('0x4')]['id'],this['agentId']);if(_[_0x7bf1('0x18')](this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]])){logger[_0x7bf1('0x13')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x15')]);_0x5833b1[_0x7bf1('0x16')]();setTimeout(this['push'][_0x7bf1('0xa')](this),0x3e8);}else{if(util[_0x7bf1('0x10')](this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]],this[_0x7bf1('0x4')][_0x7bf1('0x12')],!![])){this[_0x7bf1('0x6')][_0x7bf1('0x11')][this['agentId']][_0x7bf1('0x19')]=!![];this[_0x7bf1('0x6')][_0x7bf1('0x11')][this['agentId']]['busyQueue']=this[_0x7bf1('0x5')][_0x7bf1('0x1a')];util[_0x7bf1('0x1b')](this[_0x7bf1('0x3')],this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x6')]['agents'][this[_0x7bf1('0x15')]],this[_0x7bf1('0x5')],this['routing']);util[_0x7bf1('0x1c')](this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]],_0x7bf1('0x1d'));this['intervals'][this[_0x7bf1('0x15')]]=setInterval(this[_0x7bf1('0x1e')][_0x7bf1('0xa')](this,_0x5833b1),0x3e8);}else{logger[_0x7bf1('0x13')](_0x7bf1('0x1f'),this['squeue']['id'],this[_0x7bf1('0x15')]);_0x5833b1['done']();setTimeout(this[_0x7bf1('0x8')][_0x7bf1('0xa')](this),0x3e8);}}};RRMemory['prototype']['handleTimeout']=function(_0x4ce9d6){logger[_0x7bf1('0x13')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this['squeue']['id'],this[_0x7bf1('0x15')]);if(_[_0x7bf1('0x18')](this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]])){logger[_0x7bf1('0x13')](_0x7bf1('0x20'),this[_0x7bf1('0x4')]['id'],this[_0x7bf1('0x15')]);}else{clearInterval(this[_0x7bf1('0x7')][this[_0x7bf1('0x15')]]);util[_0x7bf1('0x21')](this['notificationId'],this['squeue']['id'],this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]],this[_0x7bf1('0x5')],this['routing']);util['writeLog'](this[_0x7bf1('0x4')]['id'],this['realtime'][_0x7bf1('0x11')][this['agentId']],'TIMEOUT');this[_0x7bf1('0x6')]['agents'][this['agentId']]['busy']=![];this[_0x7bf1('0x6')][_0x7bf1('0x11')][this[_0x7bf1('0x15')]]['busyQueue']=undefined;}if(!_0x4ce9d6){setTimeout(this['push'][_0x7bf1('0xa')](this),0x3e8);}};function rrmemory(_0x4a369b,_0x41c2e1,_0x13c380,_0x2bf8f2){return new RRMemory(_0x4a369b,_0x41c2e1,_0x13c380,_0x2bf8f2);}module[_0x7bf1('0x22')]=rrmemory;