server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x0a6e=['showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','lodash','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','push','handleRun','bind','handleTimeout','module','timeout','handleDrained','prototype','handleCheckReject','isAgentAvailable','agents','agentId','channel','info','[%s][QUEUE]\x20available\x20again\x20%s','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','busy','busyQueue','name'];(function(_0x3b231a,_0x53a00d){var _0x18d67a=function(_0x5e14c6){while(--_0x5e14c6){_0x3b231a['push'](_0x3b231a['shift']());}};_0x18d67a(++_0x53a00d);}(_0x0a6e,0x7e));var _0xe0a6=function(_0x138a89,_0x214e91){_0x138a89=_0x138a89-0x0;var _0x1134e4=_0x0a6e[_0x138a89];return _0x1134e4;};'use strict';var rr=require('rr');var _=require(_0xe0a6('0x0'));var uuid=require('uuid');var util=require(_0xe0a6('0x1'));var logger=require(_0xe0a6('0x2'))(_0xe0a6('0x3'));var RRMemory=function(_0x3c8ea2,_0x3cffe2,_0x3941ef,_0x322b5a){this[_0xe0a6('0x4')]=uuid['v4']();this[_0xe0a6('0x5')]=_0x3c8ea2;this[_0xe0a6('0x6')]=_0x3cffe2;this[_0xe0a6('0x7')]=_0x3941ef;this[_0xe0a6('0x3')]=_0x322b5a;this[_0xe0a6('0x8')]={};this[_0xe0a6('0x5')][_0xe0a6('0x9')](this[_0xe0a6('0xa')][_0xe0a6('0xb')](this),this[_0xe0a6('0xc')][_0xe0a6('0xb')](this),this[_0xe0a6('0xd')]);this[_0xe0a6('0x5')]['on'](_0xe0a6('0xe'),this['handleTimeout'][_0xe0a6('0xb')](this));this[_0xe0a6('0x5')]['on']('drained',this[_0xe0a6('0xf')]['bind'](this));};RRMemory[_0xe0a6('0x10')]['push']=function(){this[_0xe0a6('0x5')][_0xe0a6('0x9')](this[_0xe0a6('0xa')][_0xe0a6('0xb')](this),this[_0xe0a6('0xc')][_0xe0a6('0xb')](this));};RRMemory[_0xe0a6('0x10')]['handleDrained']=function(_0x3e018f){this[_0xe0a6('0xc')](!![]);};RRMemory[_0xe0a6('0x10')][_0xe0a6('0x11')]=function(_0x538c09){if(util[_0xe0a6('0x12')](this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x7')][_0xe0a6('0x13')][this[_0xe0a6('0x14')]],this[_0xe0a6('0x5')][_0xe0a6('0x15')],!![])){logger[_0xe0a6('0x16')](_0xe0a6('0x17'),this[_0xe0a6('0x5')]['id'],this['agentId']);clearInterval(this[_0xe0a6('0x8')][this[_0xe0a6('0x14')]]);_0x538c09[_0xe0a6('0x18')]();setTimeout(this[_0xe0a6('0x9')][_0xe0a6('0xb')](this),0x3e8);}};RRMemory[_0xe0a6('0x10')][_0xe0a6('0xa')]=function(_0x37b412){this[_0xe0a6('0x14')]=rr(this['queue'][_0xe0a6('0x19')]);logger[_0xe0a6('0x16')](_0xe0a6('0x1a'),this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x14')]);if(_['isNil'](this['realtime'][_0xe0a6('0x13')][this[_0xe0a6('0x14')]])){logger[_0xe0a6('0x16')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x14')]);_0x37b412[_0xe0a6('0x18')]();setTimeout(this[_0xe0a6('0x9')][_0xe0a6('0xb')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x7')]['agents'][this[_0xe0a6('0x14')]],this[_0xe0a6('0x5')]['channel'],!![])){this[_0xe0a6('0x7')][_0xe0a6('0x13')][this[_0xe0a6('0x14')]][_0xe0a6('0x1b')]=!![];this[_0xe0a6('0x7')]['agents'][this[_0xe0a6('0x14')]][_0xe0a6('0x1c')]=this[_0xe0a6('0x6')][_0xe0a6('0x1d')];util[_0xe0a6('0x1e')](this[_0xe0a6('0x4')],this[_0xe0a6('0x5')]['id'],this['realtime'][_0xe0a6('0x13')][this['agentId']],this[_0xe0a6('0x6')],this[_0xe0a6('0x3')]);util[_0xe0a6('0x1f')](this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x7')]['agents'][this['agentId']],_0xe0a6('0x20'));this[_0xe0a6('0x8')][this[_0xe0a6('0x14')]]=setInterval(this[_0xe0a6('0x11')]['bind'](this,_0x37b412),0x3e8);}else{logger['info'](_0xe0a6('0x21'),this[_0xe0a6('0x5')]['id'],this['agentId']);_0x37b412[_0xe0a6('0x18')]();setTimeout(this[_0xe0a6('0x9')][_0xe0a6('0xb')](this),0x3e8);}}};RRMemory['prototype'][_0xe0a6('0xc')]=function(_0x45e0b3){logger[_0xe0a6('0x16')](_0xe0a6('0x22'),this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x14')]);if(_[_0xe0a6('0x23')](this[_0xe0a6('0x7')][_0xe0a6('0x13')][this[_0xe0a6('0x14')]])){logger[_0xe0a6('0x16')](_0xe0a6('0x24'),this[_0xe0a6('0x5')]['id'],this[_0xe0a6('0x14')]);}else{clearInterval(this[_0xe0a6('0x8')][this[_0xe0a6('0x14')]]);util[_0xe0a6('0x25')](this['notificationId'],this[_0xe0a6('0x5')]['id'],this['realtime'][_0xe0a6('0x13')][this[_0xe0a6('0x14')]],this[_0xe0a6('0x6')],this[_0xe0a6('0x3')]);util['writeLog'](this['squeue']['id'],this[_0xe0a6('0x7')][_0xe0a6('0x13')][this['agentId']],_0xe0a6('0x26'));this[_0xe0a6('0x7')][_0xe0a6('0x13')][this[_0xe0a6('0x14')]][_0xe0a6('0x1b')]=![];this[_0xe0a6('0x7')][_0xe0a6('0x13')][this[_0xe0a6('0x14')]][_0xe0a6('0x1c')]=undefined;}if(!_0x45e0b3){setTimeout(this[_0xe0a6('0x9')][_0xe0a6('0xb')](this),0x3e8);}};function rrmemory(_0x446306,_0x42bb51,_0x5e0a1e,_0x52cd08){return new RRMemory(_0x446306,_0x42bb51,_0x5e0a1e,_0x52cd08);}module['exports']=rrmemory;