server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6ab5=['name','showNotification','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','exports','uuid','./util','../../../../../config/logger','notificationId','queue','realtime','routing','intervals','squeue','push','handleRun','handleTimeout','bind','timeout','drained','handleDrained','prototype','handleCheckReject','isAgentAvailable','agentId','channel','info','done','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','busy','busyQueue'];(function(_0x4c2d60,_0x92e137){var _0x29664f=function(_0x3f6fe3){while(--_0x3f6fe3){_0x4c2d60['push'](_0x4c2d60['shift']());}};_0x29664f(++_0x92e137);}(_0x6ab5,0x155));var _0x56ab=function(_0x45bf86,_0x75586e){_0x45bf86=_0x45bf86-0x0;var _0x1f02b7=_0x6ab5[_0x45bf86];return _0x1f02b7;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x56ab('0x0'));var util=require(_0x56ab('0x1'));var logger=require(_0x56ab('0x2'))('routing');var RRMemory=function(_0x3dfaf9,_0xed5afe,_0x26a9c3,_0x2d9bb8){this[_0x56ab('0x3')]=uuid['v4']();this['squeue']=_0x3dfaf9;this[_0x56ab('0x4')]=_0xed5afe;this[_0x56ab('0x5')]=_0x26a9c3;this[_0x56ab('0x6')]=_0x2d9bb8;this[_0x56ab('0x7')]={};this[_0x56ab('0x8')][_0x56ab('0x9')](this[_0x56ab('0xa')]['bind'](this),this[_0x56ab('0xb')][_0x56ab('0xc')](this),this['module']);this[_0x56ab('0x8')]['on'](_0x56ab('0xd'),this['handleTimeout'][_0x56ab('0xc')](this));this[_0x56ab('0x8')]['on'](_0x56ab('0xe'),this[_0x56ab('0xf')][_0x56ab('0xc')](this));};RRMemory[_0x56ab('0x10')][_0x56ab('0x9')]=function(){this[_0x56ab('0x8')][_0x56ab('0x9')](this['handleRun']['bind'](this),this[_0x56ab('0xb')][_0x56ab('0xc')](this));};RRMemory[_0x56ab('0x10')][_0x56ab('0xf')]=function(_0x35c868){this[_0x56ab('0xb')](!![]);};RRMemory[_0x56ab('0x10')][_0x56ab('0x11')]=function(_0x275ad2){if(util[_0x56ab('0x12')](this[_0x56ab('0x8')]['id'],this[_0x56ab('0x5')]['agents'][this[_0x56ab('0x13')]],this[_0x56ab('0x8')][_0x56ab('0x14')],!![])){logger[_0x56ab('0x15')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x56ab('0x8')]['id'],this[_0x56ab('0x13')]);clearInterval(this['intervals'][this[_0x56ab('0x13')]]);_0x275ad2[_0x56ab('0x16')]();setTimeout(this[_0x56ab('0x9')]['bind'](this),0x3e8);}};RRMemory[_0x56ab('0x10')]['handleRun']=function(_0x148e8a){this[_0x56ab('0x13')]=rr(this[_0x56ab('0x4')][_0x56ab('0x17')]);logger[_0x56ab('0x15')](_0x56ab('0x18'),this[_0x56ab('0x8')]['id'],this[_0x56ab('0x13')]);if(_[_0x56ab('0x19')](this['realtime']['agents'][this[_0x56ab('0x13')]])){logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this['agentId']);_0x148e8a[_0x56ab('0x16')]();setTimeout(this['push'][_0x56ab('0xc')](this),0x3e8);}else{if(util[_0x56ab('0x12')](this['squeue']['id'],this['realtime'][_0x56ab('0x1a')][this[_0x56ab('0x13')]],this['squeue'][_0x56ab('0x14')],!![])){this[_0x56ab('0x5')][_0x56ab('0x1a')][this[_0x56ab('0x13')]][_0x56ab('0x1b')]=!![];this[_0x56ab('0x5')]['agents'][this['agentId']][_0x56ab('0x1c')]=this['queue'][_0x56ab('0x1d')];util[_0x56ab('0x1e')](this[_0x56ab('0x3')],this[_0x56ab('0x8')]['id'],this['realtime'][_0x56ab('0x1a')][this[_0x56ab('0x13')]],this[_0x56ab('0x4')],this[_0x56ab('0x6')]);util['writeLog'](this['squeue']['id'],this[_0x56ab('0x5')]['agents'][this[_0x56ab('0x13')]],'RINGING');this['intervals'][this[_0x56ab('0x13')]]=setInterval(this[_0x56ab('0x11')][_0x56ab('0xc')](this,_0x148e8a),0x3e8);}else{logger['info'](_0x56ab('0x1f'),this['squeue']['id'],this['agentId']);_0x148e8a['done']();setTimeout(this['push']['bind'](this),0x3e8);}}};RRMemory['prototype'][_0x56ab('0xb')]=function(_0x13de25){logger[_0x56ab('0x15')](_0x56ab('0x20'),this[_0x56ab('0x8')]['id'],this[_0x56ab('0x13')]);if(_['isNil'](this[_0x56ab('0x5')][_0x56ab('0x1a')][this[_0x56ab('0x13')]])){logger[_0x56ab('0x15')](_0x56ab('0x21'),this[_0x56ab('0x8')]['id'],this[_0x56ab('0x13')]);}else{clearInterval(this[_0x56ab('0x7')][this[_0x56ab('0x13')]]);util[_0x56ab('0x22')](this[_0x56ab('0x3')],this[_0x56ab('0x8')]['id'],this[_0x56ab('0x5')]['agents'][this[_0x56ab('0x13')]],this[_0x56ab('0x4')],this['routing']);util['writeLog'](this['squeue']['id'],this[_0x56ab('0x5')]['agents'][this[_0x56ab('0x13')]],_0x56ab('0x23'));this[_0x56ab('0x5')][_0x56ab('0x1a')][this[_0x56ab('0x13')]][_0x56ab('0x1b')]=![];this[_0x56ab('0x5')][_0x56ab('0x1a')][this[_0x56ab('0x13')]][_0x56ab('0x1c')]=undefined;}if(!_0x13de25){setTimeout(this[_0x56ab('0x9')][_0x56ab('0xc')](this),0x3e8);}};function rrmemory(_0x8932e7,_0x3dbe0a,_0xc3e8de,_0xf6304e){return new RRMemory(_0x8932e7,_0x3dbe0a,_0xc3e8de,_0xf6304e);}module[_0x56ab('0x24')]=rrmemory;