server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6aec=['debug','done','[%s][QUEUE]\x20try\x20with\x20%s','isAgentAvailable','channel','busy','busyQueue','name','saveWaitingNotification','showNotification','notificationId','writeLog','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','TIMEOUT','removeWaitingNotification','exports','lodash','uuid','./util','../../../../../config/logger','routing','queue','realtime','intervals','squeue','push','handleTimeout','bind','module','timeout','prototype','handleRun','agents','agentId'];(function(_0x4c06ac,_0x568788){var _0x2333cb=function(_0xdb5c64){while(--_0xdb5c64){_0x4c06ac['push'](_0x4c06ac['shift']());}};_0x2333cb(++_0x568788);}(_0x6aec,0x66));var _0xc6ae=function(_0x1aedf2,_0x1eb765){_0x1aedf2=_0x1aedf2-0x0;var _0x47dac6=_0x6aec[_0x1aedf2];return _0x47dac6;};'use strict';var rr=require('rr');var _=require(_0xc6ae('0x0'));var uuid=require(_0xc6ae('0x1'));var util=require(_0xc6ae('0x2'));var logger=require(_0xc6ae('0x3'))(_0xc6ae('0x4'));var RRMemory=function(_0x40c500,_0x171638,_0x59ec0a,_0x1b22c2){this['notificationId']=uuid['v4']();this['squeue']=_0x40c500;this[_0xc6ae('0x5')]=_0x171638;this[_0xc6ae('0x6')]=_0x59ec0a;this[_0xc6ae('0x4')]=_0x1b22c2;this[_0xc6ae('0x7')]={};this[_0xc6ae('0x8')][_0xc6ae('0x9')](this['handleRun']['bind'](this),this[_0xc6ae('0xa')][_0xc6ae('0xb')](this),this[_0xc6ae('0xc')]);this[_0xc6ae('0x8')]['on'](_0xc6ae('0xd'),this[_0xc6ae('0xa')][_0xc6ae('0xb')](this));this[_0xc6ae('0x8')]['on']('drained',this['handleDrained'][_0xc6ae('0xb')](this));};RRMemory[_0xc6ae('0xe')][_0xc6ae('0x9')]=function(){this[_0xc6ae('0x8')][_0xc6ae('0x9')](this[_0xc6ae('0xf')][_0xc6ae('0xb')](this),this[_0xc6ae('0xa')]['bind'](this));};RRMemory['prototype']['handleDrained']=function(){this['handleTimeout'](!![]);};RRMemory[_0xc6ae('0xe')]['handleCheckReject']=function(_0x291036){if(util['isAgentAvailable'](this[_0xc6ae('0x8')]['id'],this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],this['squeue']['channel'],!![])){logger[_0xc6ae('0x12')]('[%s][QUEUE]\x20available\x20again\x20%s',this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x11')]);clearInterval(this[_0xc6ae('0x7')][this['agentId']]);_0x291036[_0xc6ae('0x13')]();setTimeout(this[_0xc6ae('0x9')][_0xc6ae('0xb')](this),0x3e8);}};RRMemory[_0xc6ae('0xe')][_0xc6ae('0xf')]=function(_0x357adc){this['agentId']=rr(this[_0xc6ae('0x5')]['mapAgentsId']);logger[_0xc6ae('0x12')](_0xc6ae('0x14'),this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x11')]);if(_['isNil'](this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]])){logger[_0xc6ae('0x12')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x11')]);_0x357adc[_0xc6ae('0x13')]();setTimeout(this[_0xc6ae('0x9')]['bind'](this),0x3e8);}else{if(util[_0xc6ae('0x15')](this[_0xc6ae('0x8')]['id'],this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],this[_0xc6ae('0x8')][_0xc6ae('0x16')],!![])){this[_0xc6ae('0x6')]['agents'][this[_0xc6ae('0x11')]][_0xc6ae('0x17')]=!![];this[_0xc6ae('0x6')][_0xc6ae('0x10')][this[_0xc6ae('0x11')]][_0xc6ae('0x18')]=this['queue'][_0xc6ae('0x19')];util[_0xc6ae('0x1a')](this[_0xc6ae('0x6')],this[_0xc6ae('0x4')],this[_0xc6ae('0x6')][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],this[_0xc6ae('0x8')][_0xc6ae('0x16')]);util[_0xc6ae('0x1b')](this[_0xc6ae('0x1c')],this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x6')][_0xc6ae('0x10')][this['agentId']],this['queue'],this['routing']);util[_0xc6ae('0x1d')](this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x6')][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],_0xc6ae('0x1e'));this['intervals'][this['agentId']]=setInterval(this[_0xc6ae('0x1f')][_0xc6ae('0xb')](this,_0x357adc),0x3e8);}else{logger[_0xc6ae('0x12')](_0xc6ae('0x20'),this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x11')]);_0x357adc['done']();setTimeout(this[_0xc6ae('0x9')][_0xc6ae('0xb')](this),0x3e8);}}};RRMemory[_0xc6ae('0xe')][_0xc6ae('0xa')]=function(_0x45f3de){logger[_0xc6ae('0x12')](_0xc6ae('0x21'),this[_0xc6ae('0x8')]['id'],this[_0xc6ae('0x11')]);if(_[_0xc6ae('0x22')](this[_0xc6ae('0x6')]['agents'][this[_0xc6ae('0x11')]])){logger[_0xc6ae('0x12')](_0xc6ae('0x23'),this[_0xc6ae('0x8')]['id'],this['agentId']);}else{clearInterval(this[_0xc6ae('0x7')][this[_0xc6ae('0x11')]]);util[_0xc6ae('0x24')](this[_0xc6ae('0x1c')],this[_0xc6ae('0x8')]['id'],this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],this[_0xc6ae('0x5')],this[_0xc6ae('0x4')]);util[_0xc6ae('0x1d')](this[_0xc6ae('0x8')]['id'],this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]],_0xc6ae('0x25'));this['realtime'][_0xc6ae('0x10')][this[_0xc6ae('0x11')]][_0xc6ae('0x17')]=![];this[_0xc6ae('0x6')][_0xc6ae('0x10')][this['agentId']]['busyQueue']=undefined;util[_0xc6ae('0x26')](this[_0xc6ae('0x6')],this[_0xc6ae('0x4')],this[_0xc6ae('0x6')][_0xc6ae('0x10')][this['agentId']],this[_0xc6ae('0x8')][_0xc6ae('0x16')]);}if(!_0x45f3de){setTimeout(this[_0xc6ae('0x9')][_0xc6ae('0xb')](this),0x3e8);}};function rrmemory(_0xa89596,_0x536a2e,_0x37fa78,_0x8411b7){return new RRMemory(_0xa89596,_0x536a2e,_0x37fa78,_0x8411b7);}module[_0xc6ae('0x27')]=rrmemory;